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Customer Service Executive

3 weeks ago

Johor Bahru, Malaysia Quanterm Logistics Sdn Bhd Full time

**Responsible**:

- Responsible for coordinating all international shipments and to coordinate with respective departments on cost and client quotation checks.
- Maintain relationships with carriers and customers.
- Solve customer and carrier problems and help resolve issues.
- Provide shipment quotes for customers and set up shipments as required by customers.

**Requirement**:

- At least 2-3 years’ experience as a customer service job specialized in Logistics/Supply Chain or equivalent.
- Proficiency in written and spoken English, and Bahasa Melayu
- Priorities will be given to mandarin speaker as to need align with International Clients.
- Required skills: Computer literate, good communication, interpersonal & analytical skills.
- Positive attitude, Detail-oriented, organized, and able to prioritize tasks.
- Able to work as a team player, pro-active, self-motivated and high sense of responsibility.
- Proficiency in Microsoft Office.
- Excellent multitasking skills within their work space.

**Job Types**: Full-time, Permanent

**Salary**: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Additional leave
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Application Question(s):

- Notice Period

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 3 years (preferred)
- Logistics: 3 years (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)