Customer Service Executive
1 week ago
**Role**:Customer Service Executive
**Timings**:Day Shift (Permanent)
**Industry**:BPO
**Work Mode**:Work from office
**Functional Area**:ITES / BPO / Customer Service
**Process**:Voice
Key Skills: Customer Service- Job Description:
- Proficiency in English Communication(Speak, Read, Write)
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company’s products - Proficiency in English Communication( Speak, Read, Write
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
Training Period : 1 month
Basic Salary (RM)
**_Bahasa Melayu+English_**: 1,900.00
**_English speaker_**: 2,100
Key Performance Indicator (KPI)
- 400
Night Shift Allowance
- 300
Overtime
- If require
Working days
- 6
Shuttle service provided
- Yes
Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25
Working Shift - 24 Hours
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