Contact Center Manager

**50 Vacancies! Immediate Hiring!** - To attend to customer inquiries and concerns from e-commerce channels via outbound calls - To build meaningful relationships with potential customers through a consultative approach, understanding their current and future needs, providing first contact resolution and negotiating a positive outcome for the Customer - To...

**WE ARE FOCUSED ON RECRUITING ON JULY (IMMEDIATELY START) & AUGUST23** - Nature of Business: Global E-commerce contact center_ - Location: Jalan Raja Chulan, Kuala Lumpur_ - Working Days: 5 days & 9 hours including break | Shift rotational_ - Salary package: RM2,400 + Skill All. + KPI All. + Attendance All._ - **Have experience in Call Center & Basic...

**Unlock Your Potential with American Express**">">As a Workforce Planning Analyst, you'll play a critical role in shaping the future of customer experience at American Express. You'll work closely with cross-functional teams to develop and implement workforce management strategies, optimize contact center operations, and drive business growth.About the...

**WE ARE FOCUSED ON RECRUITING FEB23 (26 FEB 23) & MARCH (11 MARCH) ONLY** - Nature of Business: Global E-commerce contact center_ - Location: Jalan Raja Chulan, Kuala Lumpur_ - Working Days: 5 days & 9 hours including break | Shift rotational_ - Salary package: RM2,400 + Fix Allowance. + KPI Allowance_ - **Must be good experience in Call Center & E-commerce...

**Responsibilities**: Si buscas generar experiência o es tu primer empleo ¡Es tu oportunidad! nos encontramos solicitando: **Ejecutivos Call Center** Postúlate ahora y envía whatsapp **22 12 83 39 75 **Lic. Edith Gómez** **Requisitos**: - Facilidad de palabra - Manejo básico de computadora «««« Ofrecemos»»»» ºIngreso base +...

**Hiring of Banking Customer Contact Executive in a well organized and excellent working environment contact center.** - **Fresh Diploma / Degree are welcome to APPLY**: - **Permanent Position with Training**: - **30 Days Annual leave per year** - To perform relative incoming /outgoing calls related to company products and services. - Provide excellent...

**Responsibilities**: - Attending to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility - Ensure communication with customers and clients with clear and relevant information - Manage customers or client’s feedback and complaints in a professional manner - Perform post-case administration for future...

Job Details:This is a full-time position that requires a leadership-oriented individual with excellent coaching skills.Key Accountabilities:Lead and manage the team to ensure adequate coverage and optimal team performance.Identify areas for service improvement and make recommendations to the management team.Manage scheduling and staffing requirements for the...

Job DescriptionThe ideal candidate will possess a strong aptitude for innovative and strategic thinking, demonstrating a capacity to think outside conventional boundaries and generate creative solutions.Key Performance IndicatorsCustomer satisfaction ratingsQuality of service metricsProductivity and efficiency improvementsFinancial performance and cost...

Job Description Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution Capture customer feedback and systematically escalate them to respective...

**Responsibilities**: - Position: - HR Contact Center Associate - **Job Description**:- What You'll Be Doing: - Answer basic HR policy-related questions for managers, employees and coworkers in Mexico and USA and escalate as appropriate. - Educate clients of services available to them and ensure accountability towards self-service tools such as Workday, HR...

Our growing company is looking to fill the role of Center Manager. If you are looking for an exciting place to work, kindly take a look at the list of qualifications below. We look forward to reviewing your resume. **Responsible**: - Review & manage Centre employee hiring and performances. - Arrange department meetings if required, and inform respective...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And to get there, we need...

**CONTACT CENTER BANKING INDUSTRY** **FRESH GRAD!!!** **Degree / Diploma with no experience** - **100% BAHASA MELAYU**: - **LOW KPI**: - **RELAX AND UNSTRESS ENVIRONMENT**: - **GET EXPOSURE IN BANKING ENVIRONMENT & PRODUCTS** **LOCATION: Easy access by public transport (LRT, MRT, KTM, BUSSES)** **Salary**: RM2,000.00 - RM2,400.00 per...

**Employee Benefit Contact Center; Marsh & McLennan Asia Business Services** Marsh & McLennan Asia Business Services (MMABS) is a wholly owned subsidiary of Marsh & McLennan Companies. MMABS Operations team has been set up as a captive off shore unit to deliver cost and quality efficient services to various operating companies of the group across the...

**BPO Contact Center Team Leader (Bilingual - Mandarin & English)** **About the company**: Headquartered in US, a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies. **Office location: Kuala Lumpur** **About the role**: - Manage day-to-day planning and operations of your...

Job Description:The incumbent is responsible for providing an efficient and high-quality telephone servicing facility to customers by meeting and exceeding their expectations. Key Performance Indicators (KPIs) include Financial – Ensure the team achieves Service Level Agreements (SLA) and maintain cost-effective management; Customer – Plan and organize...

Prometric offers a unique opportunity to join our team as a District Manager, responsible for managing all aspects of test center operations in Asia and ANZ. As a key member of our team, you will oversee channel activities, establish new test centers, train proctors, and ensure service level agreement adherence.ResponsibilitiesSome of your key...

**For Registration Please WhatsApp 011-16421901** - Full Name: - Age: - Job Title : Iphone Customer Service (Tagalog) **Level**: - Executive **Roles and Responsibilities**: - Manage incoming phone calls, enquiry Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open...

**For Registration Please WhatsApp 011-16421901** - Full Name: - Age: - Job Title : Iphone Customer Service (Bengali) **Level**: - Executive **Roles and Responsibilities**: - Manage incoming phone calls, enquiry Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open...