Complaints Specialist

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We...

We are looking for a passionate sales specialist to join our sales team. The sales specialist responsibilities include generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets.To be successful as a sales executive you should be an inspired self-starter and able to drive sales growth. Ultimately, a top-notch...

WE ARE HIRING CUSTOMER EXPERIENCE SPECIALIST! - Salary Range : RM 3,000 - RM 3,500 + KPI RM 500 - Working Days : 5 Working Days Monday - Friday, 2 Days Off - Working Hours : 8AM-5PM (24/7 Rotational Shift in the Future) - Working Location : Subang Jaya Roles & Responsibilities: - Ensures all customer inquiries/ issues/ complaints are resolved according to...

**Responsibilities**: - Provide accurate information about products, services, and policies to customers. - Assist customers with system queries, problem-solving, service requests and resolving solutions or user complaints. - Document customer interactions via the ticketing system. - Collaborate with other team members to escalate complex issues and ensure...

Primary Job Functions: - Respond promptly to all incoming communication channels. - Address customer needs efficiently, offering solutions or alternatives. - Foster strong customer relationships through dedicated service. - Ensure confidentiality and privacy of customer information. - Achieve both personal and team targets effectively. - Manage diverse...

Designation: Customer Experience Specialist - Mandarin speaker Location: Subang Jaya Working hours: 9 AM - 6 PM (Daytime shift) Working days: Monday to Friday (must be available for 24/7 rotational shift) **Salary**: RM3,000 - RM3,500 + RM500 KPI allowance **Requirements**: - Fluent in English and Mandarin (both verbal and written) - SPM and above - Able...

the **Position : Customer Service Specialist** Intake : 25th March 2024 Salary : RM3,000 - RM4,000 Work location : KL Sentral, Kuala Lumpur Working days: 24/7 rotational shift (5 days a week, 2 consecutive off days) Shift Allowance: Morning: RM10/day Evening: RM20/day Midnight: RM35/day KPI Allowance : RM500 max Mandarin language: RM300 **What is your...

**Responsibilities**: Handle complaints and disputes: Patiently listen to customer complaints, understand the root cause of issues, and effectively resolve problems quickly to ensure customer satisfaction. Manage customer orders, including verifying order information, tracking logistics status, coordinating deliveries, etc., to ensure accurate and timely...

As an Online Customer Success Specialist at QSR Brands, located in Kuala Lumpur, Malaysia, you will be responsible for ensuring a positive customer experience through various online platforms. This entry-level position requires no prior experience, making it the perfect opportunity for individuals looking to kickstart their career in customer...

**JOB DESCRIPTION MEDICAL ASSISTANT** 1. Patient Triage and Assessment: - Perform initial patient triage to determine the severity of injuries or illnesses. - Gather relevant patient information such as vital signs, medical history, and chief complaints. - Assist in conducting preliminary assessments and examinations under the direction of healthcare...

Mandatory Requirements: Telco Network complaints handling. Required experience: - Minimum 3 years in Telecommunication Industry - Experience in managing network quality and performance. - Familiarity in 2G, 4G and 5G technology - Relevant education and certification **Responsibilities**: - Customer complaint management & handling - analysis, resolution &...

As an Online Customer Success Specialist at QSR Brands, located in Kuala Lumpur, Malaysia, you will be responsible for ensuring a positive customer experience through various online platforms. This entry-level position requires no prior experience, making it the perfect opportunity for individuals looking to kickstart their career in customer...

minimum 1 year of Customer Service experience in BANKING Base Salary - RM 4500 Education - SPM & Above Start Date - 21st August 2023 - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and...

**JOB DESCRIPTION** **Job Title : Testing Accommodations Advocate** **Reports To : Testing Accommodations Supervisor** **Location : KL, Malaysia** **SUMMARY**: We are looking for customer-oriented, self-driven, energetic individuals who are hungry for an excellent opportunity to get their foot in the door of a fast-growing, global organization! As a...

Reference Code: 94908**Client Relations & Operations Specialist**: - Richemont- Kuala Lumpur, 14, MY- PermanentRichemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to...

PROJECT: TAKAFUL MALAYSIA (INSURANCE PROJECT) JOB SUMMARY - In this role, you will be responsible for answering customer queries, dealing with complaints, and providing potential customers with detailed information about our products. You may also be required to review a customer’s policy and direct calls to sales agents when a policy needs to be...

**Responsibilities**: - Learning and understanding company insurance products. - Answering calls and responding to customer complaints. - Accessing customer accounts and policy schedules. - Providing customers with detailed information about policies and products. - Recommending available products. - Forwarding customers to sales agents when a policy needs...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Communicating and coordinating with...

**COMPENSATION AND BENEFITS SPECIALIST**: - Publication Date: Jan 24, 2024- Ref. No: 495210- Location: Kuala Lumpur, MY, 50450**Who we are.** Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities. Learn more on **Advancing what matters** **The future is our choice** At Atos, as the...

**Responsibilities**: - Address customer inquiries, concerns, and complaints in a professional and timely manner. - Troubleshoot and resolve customer issues effectively, ensuring high levels of customer satisfaction. - Maintain accurate and detailed records of customer interactions and transactions. - Collaborate with internal teams to escalate and resolve...