Guest Service Officer

6 months ago


Bayan Lepas, Malaysia Citytro Sdn Bhd Full time

Responsible for a guest’s comfortable stay right from the hotel booking/check-in to check-out - Ready to offer assistance to hotel guests - Responsible for front desk duties such as check-in/out, coordinating housekeeping, bell service etc. - Calculation of guests bills and payment collection - Familiar with proprietary hotel booking software, payment facilities and general information pertaining to the hotel
Citytro Sdn Bhd trading as Eastin Hotel Penang, which is located in the Queensbay integrated, waterfront development, strategically nestled within a 15mins drive from Georgetown and 10mins away from the Penang International Airport. We are a business class hotel of international standard with 328 well appointed guest rooms and suites catering to the discerning business and leisure traveler. Our vision is to be the leading business class hotel in Penang. We won TripAdvisor Travelers' Choice Award in 2020.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5


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