Customer Service Assistant

Job Title: Assistant, Customer Service Operations **Job Description**: - The Role: - Assistant, Customer Service Operations works with the regional Customer Service teams and the Directors of Customer Service Operations to help keep the business running smoothly by performing administrative, reconciliation and customer service duties. In this role you...

We are looking for talents to support our Customer Service Team based in Penang. JOIN US NOWWe provides 13th Month (a.k.a. Contractual Bonus), Annual Increment, and Variable Bonus.- _*only for permanent basis._- 8 Positions available (mainly supports Singapore client base)._ 1 contract basis (opportunity to convert to permanent basis) 7 permanent basisWhat...

Company backgroundWe are representing our client, a global digital business service company that provides a multilingual hub that supports services in more than 20 languages and dialects in Asia. They are looking for passionate and responsible Customer Service Specialists to be based at Bayan Lepas, Penang. 5 working days/week, 2 off days Various allowances...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute export operation Ensure daily activities run smoothly & generate more productivity To ensure 100% accuracy in recording shipment / cargoes details To maintain good relationship with customer...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship...

Handling customer complaints or any major incidents - Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants; - Issuing refunds or compensation to customers; - Developing feedback or complaints procedures for customers to use; - Developing customer service...

Handling customer complaints or any major incidents - Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants; Issuing refunds or compensation to customers; Developing feedback or complaints procedures for customers to use; Developing customer service procedures,...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. Job Description: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship with...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouseJob Description: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship with customer...

JOB RESPONSIBILITIES: - To learn on operations and customer service in Air or Ocean Freight - To assist with custom form preparation under supervision - To retrieve and download document for customer hardcopy invoice - To create or confirm transport orders - To prepare, control, and distribute all required Import/Export documents - To update customers on...

Responsibilities: As the main lead person of communication between customers and internal party on assigned areas/customers. To handle correspondence related to all customer service and marketing activities. To represent the company in attending meetings with customers, communicate & maintain good customer service and business relationships in assigned...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse.Job Description:Acknowledge mails from CustomersPlan & execute export operationEnsure daily activities run smoothly & generate more productivityTo ensure 100% accuracy in recording shipment / cargoes detailsTo maintain good relationship with customer whenever customer...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse.Job Description:Acknowledge mails from CustomersPlan & execute Warehouse operationEnsure incoming & outgoing activities run smoothly & generate more productivityTo ensure 99% accuracy in recording incoming & outgoing cargoesTo maintain good relationship with customer...

**Job description**: - Support APAC region Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Repair RMA, Contract Administration, Delivered Quality (out of box management) - Support requests from external and internal for portal engagement, order shipment issue, training account issue,...

**Company Description** “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of...

**Requirements**: - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility**: **Assistant Supervisor** To maintain a professional standard of customer care in promoting company products & managing an effective team: -...

**Job Title: Customer Success Specialist (English + Mandarin + Conversational Cantonese)** **Salary: RM3300 + RM300 (Basic + Language Allowance)** Are you a dynamic individual with exceptional communication skills in English, Mandarin, and Conversational Cantonese? Do you have a passion for providing outstanding customer experiences and helping people...

Job description: Support APAC region Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Repair RMA, Contract Administration, Delivered Quality (out of box management) Support requests from external and internal for portal engagement, order shipment issue, training account issue, contract...

JOB DISCRIPTIONa) To ensure all calls received answered by standard greetingb) To answer calls within 4 ringing tonec) To arrange all order processing and key-in in CSTC systemd) To assist all pick-up order despatch to relevant courierse) To received Lodge-In shipments from customerf) To ensure all tracing entered into Intranet systemg) To ensure all tracing...

We are looking for talents to support our **Customer Service Team **based in Penang. **JOIN US NOW!!!** We provides 13th Month (a.k.a. Contractual Bonus), Annual Increment, and Variable Bonus. - _*only for permanent basis._ - **8 Positions available (mainly supports Singapore client base).**_ - 1 contract basis (opportunity to convert to permanent basis) -...