Front Office Assistant

2 weeks ago


Cheras, Malaysia UOA Hospitality Full time

THE JOBSCOPE
- Greeting and thanking guests in a sincere, friendly manner.
- Checking guests in on arrival and out on departure.
- Posting charges to appropriate guest accounts.
- Anticipating and addressing guests’ needs, and resolving their problems and complaints.
- Assisting guests with disabilities.
- Operating switchboard and assisting with enquiries.
- Assisting the reservations manager with taking reservations.
- Collaborating and communicating with other internal departments to ensure guest satisfaction.
- Complying with company procedures and safety policies.
- Performing duties on a daily checklist.
- REQUIREMENTS
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office
- Well-groomed, professional appearance.
- Excellent customer service skills
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Available to work shifts, over weekends, and on public holidays.
- QUALIFICATIONS

High School or diploma tourism and hotels management, additional qualifications will be a plus


  • Front Office Manager

    2 weeks ago


    Cheras, Malaysia CHASEMEN APARTMENT HOTEL SDN BHD Full time

    Resolves guest problems quickly, efficiently, and courteously. - Financial Performance (Upselling, Room Revenue, Operation Auditing). - Showing Initiative, Problem Solving, Staff Training, Team Leading. - Manages and motivates the Front Office team in order to provide a high standard of service for customers. - Welcomes guests and fosters customer loyalty...


  • Cheras, Selangor, Malaysia Creation Life Sdn Bhd Full time

    Job Description:At Creation Life Sdn Bhd, we are seeking a highly skilled Front Office Coordinator to join our team. As a Front Office Coordinator, you will be responsible for ensuring the smooth operation of our front office area. This includes greeting and welcoming guests, directing visitors to the appropriate person or office, and answering, screening,...


  • Cheras, Malaysia INNSIDE BY MELIA KL Full time

    Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation. - Responsible and attends to guest's request and special attention. - Knowledgeable of all special promotion procedures, for programs such as; - Seasonal Packages, Frequent Flyers Programs, and Melia...


  • Cheras, Selangor, Malaysia Creation Life Sdn Bhd Full time

    Job Title: Front Desk CoordinatorWe are seeking a highly organized and customer-focused individual to join our team as a Front Desk Coordinator. As the first point of contact for our visitors, you will be responsible for providing exceptional service and ensuring a positive experience for all.About the Role:Greet and welcome guests, directing them to the...


  • Cheras, Selangor, Malaysia Creation Life Sdn Bhd Full time

    Job Overview:We are looking for a highly motivated Reception and Administrative Assistant to join our team at Creation Life Sdn Bhd. As a Reception and Administrative Assistant, you will be responsible for providing exceptional customer service and administrative support to our clients. This includes greeting and welcoming guests, handling phone calls, and...


  • Cheras, Malaysia Hotel Maluri Kuala Lumpur Full time

    Responsibilities: - Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department - Organizing travel by booking accommodations and reservations needs as required - To handle guests check in and out, registering, assigning room, obtaining information and signature,issuing room key, inquiries and...


  • Cheras, Selangor, Malaysia Creation Life Sdn Bhd Full time

    Job Overview:Creative Life Sdn Bhd is a forward-thinking organization committed to delivering exceptional services. We are currently seeking a skilled Customer Service Representative to join our team as a Front Desk Coordinator.Responsibilities:Provision of administrative support, including answering phone calls, responding to emails, and maintaining...


  • Cheras, Malaysia Smile Hotel Full time

    Front office Assistant/front Desk Hotel Check in/checkout/cashiering/customer services Can speak english.confidence. Can work rotate shift / night Shift / overtime / covering if shot staff Working under pressure Multitasking.can accept the new culture / new organization at work place. Good in teamworks. independence. Please whatsapp 0148477701 Smile...

  • Front Desk Officer

    1 week ago


    Cheras, Malaysia TAJ MUHABATH SDN BHD Full time

    **Immediate Job Vacancy Hiring** Position: Teller Location: Kajang/Putrajaya/Kuala Lumpur **Requirement**: - Female or Male aged between 18 to 40 Years old - With or without experience, on job training would be provided - Minimum SPM Academic Qualification **Job Descriptions**: - Primarily responsible to perform money exchange and remittance...


  • Cheras, Malaysia Ucsi Education Sdn. Bhd. Full time

    **Responsibilities**: - Manage the F&B outlet in terms of revenue and profit. - Monitor selling status of items sales and best-selling. - To work on strategies to upsell and market the outlet. Promotional ideas to be discussed with the team and Assistant F&B Manager.- Manage the 2 shifts and to be aware of available items that are perishable and to...


  • Cheras, Malaysia Majestic 13 Sdn.Bhd. Full time

    Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available...

  • Production Worker

    1 week ago


    Cheras, Malaysia AWANINDAH TRADING (M) SDN BHD Full time

    Assist in day to day warehouse inventory activities. The Uniform Designer and Manufacturer - Uniforms for Air Flight-Cabin Crew and Hotel such as Food &Beverage,Front office,Concierge,Bellman,Doorman,Kitchen etc. Primary Education or Below


  • Cheras, Malaysia INNSIDE BY MELIA KL Full time

    1. Provides functional assistance and direction to all departments 2. Cooperates, coordinates and communicates with other hotel departments as required. 3. Check and follow on shift handovers, check arrivals and familiarizes oneself with room allocation, the day’s VIP arrivals and special room request. 4. Responds to guest needs and resolves related...

  • Clinic Assistant

    2 weeks ago


    Cheras, Malaysia QUALITAS HEALTH KLINIK & SURGERI TRADERS SQUARE Full time

    JOB POSITION: CLINIC ASSISTANT JOB SCOPE: - FRONT DESK REGISTRATION - ASSISTING DOCTOR IN CONSULTATION ROOM - DISPENSE MEDICINE - MAKING SURE CLEANINESS OF THE CLINIC - SUBMITTING PANEL CLAIMS SKILLS REQUIRED: - GOOD IN MS. EXCEL & MS.WORD - ABLE TO COMMUNICATE IN BM AND ENGLISH EDUCATION LEVEL: SPM & ABOVE **Job Types**: Full-time, Permanent, Fresh...


  • Cheras, Malaysia PORTMAN Education Group Full time

    Managing the maintenance of office and facility equipment. - Answering phones and responding to client requests and enquiries. - Managing and updating company databases. - Keeping track of inventory and ordering supplies. - Organising events, scheduling meetings, and making travel arrangements. - Providing administrative support to other departments or...

  • Hotel Manager

    2 weeks ago


    Cheras, Malaysia Majestic 13 Sdn.Bhd. Full time

    Customer Satisfaction (Guest Feedback, Social Media Review). Showing Initiative, Problem Solving, Staff Training, Team Leading. Manages and motivates the Front Office team in order to provide a high standard of service for customers. Welcomes guests and fosters customer loyalty through his/her friendly manner. Develops high quality relationships with guests...

  • Office Clerk

    3 weeks ago


    Cheras, Malaysia MATRON TRADING SDN BHD Full time

    Office clerks are responsible for performing clerical and administrative duties in an office setting and support of business operations within a department. They assist all the administrative staff, secretaries, and assistants by sorting mail, filing forms and documents, answering phones, greeting clients, scheduling meetings, and serving drinks. TRADING OF...


  • Cheras, Malaysia CARBONE WORLD MARKETING SDN BHD Full time

    Responsibilities: - Responsible for day to day driving for Directors/manager/ customer - Execute despatch tasks as and when necessary. - Follow and comply with all the road & traffic rules, all safety rules at all times. - To assist office duties or run errand for company - Perform any other tasks assigned by immediate superior Requirements: - At least...

  • Front Desk Officer

    5 hours ago


    Cheras, Malaysia UNIVERSE WELLNESS MANAGEMENT SDN BHD Full time

    1.Handling inbound calls from customers 2.Providing solutions for customer issues problems WELLNESS CENTRE SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

  • Sales Coordinator

    2 weeks ago


    Cheras, Malaysia UOA Hospitality Full time

    THE JOBSCOPE - Assist the sales team in managing schedules, appointments, and travel arrangements. - Prepare and distribute sales-related documents, including contracts, proposals, and reports. - Maintain an organized filing system for sales documents and correspondence. - Serve as a point of contact for clients, answering inquiries and providing information...