Hotel Manager
7 months ago
Customer Satisfaction (Guest Feedback, Social Media Review). Showing Initiative, Problem Solving, Staff Training, Team Leading. Manages and motivates the Front Office team in order to provide a high standard of service for customers. Welcomes guests and fosters customer loyalty through his/her friendly manner. Develops high quality relationships with guests throughout their stay. Handles any guest complaints or contentious issues that cannot be settled directly by team members and provides a fast solution. Oversee and supervises guest arrivals and departures with the front office executive and duty managers. Provide high level of customer service and maintain a high profile in the day to day front office operations. Ensure that personalized service is offered to each and every guest.
CEMPAKA at Menara PGRM has hosted numerous facilities for various small and large MICE events.
Bachelor's or Equivalent
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Hotel General Manager
5 months ago
Cheras, Malaysia MAJESTIC 13 SDN.BHD. Full timeHotel General Manager is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel services, event services such as guest relations, front desk, events, housekeeping, maintenance, revenue management, expense management, team building, and employee development. This position requires a...
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Hotel General Manager
5 months ago
Cheras, Malaysia Majestic 13 Sdn.Bhd. Full timehe general manager is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel services, such as guest relations, front desk, event, housekeeping, maintenance, revenue management, expense management, team building, and employee development. CEMPAKA at Menara PGRM has hosted numerous...
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Assistant Housekeeping Manager
4 months ago
Cheras, Malaysia Hotel Maluri Kuala Lumpur Full time**Job description**: 1. Supervise the day-to-day cleaning of Hotel Public Areas. 2. Creating a cleaning schedule/calendar for all public areas and ensuring that all Public Area are cleaned and maintained in an appropriate frequency and timeframe that meets the cleanliness standards of the hotel. 3. Get any supplies or equipment needed for Public Areas. 4....
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Hotel Maintenance Technician
5 months ago
Cheras, Malaysia Majestic 13 Sdn.Bhd. Full timeRespond and attend to guest repair requests. - Welcome and acknowledge all guests according to company standards, anticipate and address guests. - Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems. - Communicate with different types of people to comprehend what they want and to provide them with information and...
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Front Office Assistant
5 months ago
Cheras, Malaysia PANAVISION SDN BHD Full timeResponsibilities: - Greet guests in a friendly and professional manner. - Manage and process room reservations through various channels, including online platforms, phone calls, and in-person inquiries. occupancy and revenue. - Assist guests with the check-in and check-out process. - Verify guest information and collect necessary payments. - Maintain...
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Sales and Marketing Manager
5 months ago
Cheras, Malaysia Smile and Seeds Hotel KL Full timewe are looking for sales and marketing manager for our hotel Smile and Seeds. salary range from 3k-5k per month can work under pressure offday will be 2 days in a weeks, please call or whatsapp your resume to our recruitment teams 0148477701 **Job Types**: Full-time, Permanent Pay: RM3,000.00 - RM5,000.00 per month Schedule: - Day shift - Fixed...
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Junior Maintenance
5 months ago
Cheras, Malaysia PANAVISION SDN BHD Full timeDuties & Responsibilities: Perform all maintenance service requests assigned within designated timeframes. Monitor and upkeep building systems according to assigned schedules and budget constraints. Execute the Preventive Maintenance Program as directed. Assist in overseeing tasks carried out by external contractors. Be available for 24-hour emergency...
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Housekeeping Assistant
5 months ago
Cheras, Malaysia LeQuadri Hotel, Kuala Lumpur Full timePerform housekeeping related activities at Le Quadri Hotel. - Perform make-up room services for hotel guests. - Perform linen and laundry changing services for hotel rooms. - Replacing used towels and other bathroom amenities, such as shampoo and soap. - Sweeping and mopping floors. - Vacuuming carpets. - Dusting and polishing furniture. - Emptying trash...
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Hotel Front Office Assistant
5 months ago
Cheras, Malaysia Majestic 13 Sdn.Bhd. Full timePerform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available...
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Marcom Manager
5 months ago
Cheras, Malaysia UOA Hospitality Full timeWe are seeking an innovative Marcom Manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business...
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Front Office Assistant
5 months ago
Cheras, Malaysia Hotel Maluri Kuala Lumpur Full timeResponsibilities: - Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department - Organizing travel by booking accommodations and reservations needs as required - To handle guests check in and out, registering, assigning room, obtaining information and signature,issuing room key, inquiries and...
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Sales Manager
5 months ago
Cheras, Malaysia INNSiDE by Melia Kuala Lumpur Full timeTo participate in the design of the annual business plan, helping the Director of Sales & Marketing, with a previous research, investigation and analysis of the market trends of their sales area. - Planning sales activities: to concentrate in “selling” i.e. conduct sales calls to introduce hotels facilities, packages, seeking business leads. - To assist...
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Assistant Marcom Manager
5 months ago
Cheras, Malaysia UOA Hospitality Full timeWe are seeking an innovative Assistant Marcom Manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new...
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Assistant Marcom Manager
5 months ago
Cheras, Malaysia UOA Hospitality Full timeWe are seeking an innovative Assistant Marcom Manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new...
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Front Office Duty Manager
5 months ago
Cheras, Malaysia INNSIDE BY MELIA KL Full time1. Provides functional assistance and direction to all departments 2. Cooperates, coordinates and communicates with other hotel departments as required. 3. Check and follow on shift handovers, check arrivals and familiarizes oneself with room allocation, the day’s VIP arrivals and special room request. 4. Responds to guest needs and resolves related...
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Reservation Agent
5 months ago
Cheras, Malaysia INNSIDE BY MELIA KL Full time1. Maintain a high level of product and service knowledge about all MHI Hotels in your region. 2. Prepare and execute action plans which increase reservation sales and associated business. 4. Accept wait list reservations. 5. Process amendments to reservations such as extensions, early departures, etc. 6. Manage “no show” reservations by...
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Cost Control
5 months ago
Cheras, Malaysia INNSIDE BY MELIA KL Full timeTo ensure all goods received and delivered in and out of the hotel stores are properly documented and accounted for. - To perform the physical count of all storeroom stocks and month-end inventory, with final balances to be reconciled with the general ledger month-end balance. - To ensure that all inventory movements within the hotel are accounted for and...
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Front Office Assistant
5 months ago
Cheras, Malaysia INNSIDE BY MELIA KL Full timePerforms check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation. - Responsible and attends to guest's request and special attention. - Knowledgeable of all special promotion procedures, for programs such as; - Seasonal Packages, Frequent Flyers Programs, and Melia...
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Front Office Assistant
5 months ago
Cheras, Malaysia INNSIDE BY MELIA KL Full timePerforms check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation. - Responsible and attends to guest's request and special attention. - Knowledgeable of all special promotion procedures, for programs such as; - Seasonal Packages, Frequent Flyers Programs, and Melia...
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Front Office Assistant
5 months ago
Cheras, Malaysia UCSI Hotels Sdn Bhd Full time**Employee Specifications & Qualifications** - At least a SPM qualification, a Diploma/Degree in hotel management is an added advantage. - Experience with hotel reservations software, such as Cloudbeds and RoomKeyPMS. - Must always present a positive and professional attitude. - A friendly and welcoming approach. - High standards of dress and presentation. -...