Front Office Assistant
5 months ago
Responsibilities:
- Greet guests in a friendly and professional manner.
- Manage and process room reservations through various channels, including online platforms, phone calls, and in-person inquiries. occupancy and revenue.
- Assist guests with the check-in and check-out process.
- Verify guest information and collect necessary payments.
- Maintain effective communication with other hotel departments to coordinate guest services seamlessly.
- Prepare and process guest invoices and bills accurately.
- Maintain accurate records of reservations, guest interactions, and financial transactions.
- Compile reports on occupancy, revenue, and other relevant metrics.
- Build positive relationships with guests to enhance their overall experience.
- Previous experience in a front office, reservations, or guest services role is preferred.
- Excellent verbal and written communication skills.
- Strong customer service orientation with a focus on guest satisfaction.
- Proficiency in using hotel management software and reservation systems.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
**Job Details**
**JOB INFO & REQUIREMENT**
- Contract Type- Full-time- Job Type- Non-Executive- Experience Level- 1-3 years- Job Categories- Tourism/Hotels- Minimum Education Required- SPM- Language Required- English, Bahasa Malaysia- Nationality Preferred- Malaysians Only- Gender Preferred- All Genders- Own Transport- Motorcycle**SALARY & OTHER BENEFITS**
- Salary**RM 1,500 to RM 1,700 per month**
- Other Benefit (Optional)- EPF SOCSO Medical Yearly BonusSalary RM 1,500 to RM 1,700 (per month) Location Kuala Lumpur - Cheras Contact Type Full-time Job Type Non-Executive Category Tourism/Hotels Employer Info Company Name PANAVISION SDN BHD Company Description HOTEL INDUSTRY Size 11-20 employees Company No. 199601015463 Company HOTEL CALIBER Joined since: Oct 2019
-
Front Office Assistant
5 months ago
Cheras, Malaysia UOA Hospitality Full timeWe are looking for a capable and service-oriented Front Office Assistant to work at our reception area. Front Office Assistant responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet...
-
Front Office Assistant
7 months ago
Cheras, Malaysia UOA Hospitality Full timeTHE JOBSCOPE - Greeting and thanking guests in a sincere, friendly manner. - Checking guests in on arrival and out on departure. - Posting charges to appropriate guest accounts. - Anticipating and addressing guests’ needs, and resolving their problems and complaints. - Assisting guests with disabilities. - Operating switchboard and assisting with...
-
Front Office Supervisor
5 months ago
Cheras, Malaysia INNSIDE BY MELIA KL Full timeOversee and ensure the smooth, efficient and courteous operation of the Front Desk and Cashier Desk. - Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up. - Ensure that all guests are greeted and farewells performed in an appropriate manner. - Ensure that the Front Desk and Bell Service as adequately...
-
Front Office Assistant
5 months ago
Cheras, Malaysia UOA Hospitality Full timeWe are looking for a capable and service-oriented Front Office Assistant to work at our reception area. Front Office Assistant responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet...
-
Front Office Assistant
5 months ago
Cheras, Malaysia UCSI Hotels Sdn Bhd Full time**Employee Specifications & Qualifications** - At least a SPM qualification, a Diploma/Degree in hotel management is an added advantage. - Experience with hotel reservations software, such as Cloudbeds and RoomKeyPMS. - Must always present a positive and professional attitude. - A friendly and welcoming approach. - High standards of dress and presentation. -...
-
Front Office Assistant
5 months ago
Cheras, Malaysia UCSI Hotels Sdn Bhd Full time**Employee Specifications & Qualifications** - At least a SPM qualification, a Diploma/Degree in hotel management is an added advantage. - Experience with hotel reservations software, such as Cloudbeds and RoomKeyPMS. - Must always present a positive and professional attitude. - A friendly and welcoming approach. - High standards of dress and presentation. -...
-
Front Office Assistant
5 months ago
Cheras, Malaysia INNSIDE BY MELIA KL Full timePerforms check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation. - Responsible and attends to guest's request and special attention. - Knowledgeable of all special promotion procedures, for programs such as; - Seasonal Packages, Frequent Flyers Programs, and Melia...
-
Front Office Assistant
5 months ago
Cheras, Malaysia INNSIDE BY MELIA KL Full timePerforms check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation. - Responsible and attends to guest's request and special attention. - Knowledgeable of all special promotion procedures, for programs such as; - Seasonal Packages, Frequent Flyers Programs, and Melia...
-
Office Administrator
5 months ago
Cheras, Malaysia Wong Yit Fui Full timeOverview: We are seeking a highly organized and detail-oriented Office Administrator to join our team. As an Office Administrator, you will play a crucial role in ensuring the smooth operation of our office and providing administrative support to our staff. This is a full-time position with competitive pay and benefits. **Responsibilities**: - Manage the...
-
Front Office Assistant
5 months ago
Cheras, Malaysia Hotel Maluri Kuala Lumpur Full timeResponsibilities: - Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department - Organizing travel by booking accommodations and reservations needs as required - To handle guests check in and out, registering, assigning room, obtaining information and signature,issuing room key, inquiries and...
-
Admin Assistant
5 months ago
Cheras, Malaysia Eco & Green Exhibition Sdn Bhd Full timeResponsibilities: - Assist in daily operation needs & front office activities - Assist in paperwork and tasks - Maintain good filing system and retrieval of records - Handle ad-hoc tasks assigned by management - Active to follow up on assigned tasks **Requirements**: - Attention to details & responsible - Able to work independently - Good communication...
-
Front Office Assistant Smile Hotel Taman Segar
5 months ago
Cheras, Malaysia Smile Hotel Full timeSalary starting rm1500 to 2000 (based on experience) without experience also feel free to apply good attitude and willing to work overtime and rotational shift (morning 7am-11pm afternoon 3-11pm night 11pm-7am overtime 7am-7pm or 7pm-7am) also need to travel and covering another outlet in klang valley ( rewards and millage can be claim,tranport will paid...
-
Receptionist Smile Hotel Cheras Permaisuri
5 months ago
Cheras, Malaysia Smile Hotel Full timeFront office Assistant/front Desk Hotel Check in/checkout/cashiering/customer services Can speak english.confidence. Can work rotate shift / night Shift / overtime / covering if shot staff Working under pressure Multitasking.can accept the new culture / new organization at work place. Good in teamworks. independence. Please whatsapp 0148477701 Smile...
-
Dental Front Desk Receptionist/ Administrator
5 months ago
Cheras, Malaysia Klinik Pergigian Glory Mahkota Cheras Full time**About the company: established dental clinic** Located at Bandar Mahkota Cheras with 2 branches, as we are expanding, we are looking for passionate front desk Dental Receptionist/ Administrator that is willing to work with us as a team. Enjoy teamwork and love interacting with people (answering phone call/ reply message/ handle customers). No experience...
-
Hotel Front Office Assistant
5 months ago
Cheras, Malaysia Majestic 13 Sdn.Bhd. Full timePerform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available...
-
Front Office Duty Manager
5 months ago
Cheras, Malaysia INNSIDE BY MELIA KL Full time1. Provides functional assistance and direction to all departments 2. Cooperates, coordinates and communicates with other hotel departments as required. 3. Check and follow on shift handovers, check arrivals and familiarizes oneself with room allocation, the day’s VIP arrivals and special room request. 4. Responds to guest needs and resolves related...
-
Front End React Developer
5 months ago
Cheras, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full timeob Description: - Build reusable components and front-end libraries using React. - Create quality mock-up and prototypes. - Translate designs and wireframes into high-quality code. - Optimize components for maximum performance across a vast array of web-capable devices and browsers. - Collaborate with backend developers to integrate with in-house and 3rd...
-
Receptionist and Administrative Assistant
5 months ago
Cheras, Malaysia Jati Tinggi Holding Sdn Bhd Full time**Job Overview**: **Key Responsibilities**: - **Front Desk Management**:_ - Greet visitors and clients in a professional and friendly manner. - Answer and direct incoming phone calls promptly and efficiently. - Maintain a clean and organized reception area. - Manage and distribute incoming and outgoing mail and deliveries. - **Administrative**:_ - Handle...
-
Operations Administrator
5 months ago
Cheras, Malaysia PORTMAN Education Group Full timeManaging the maintenance of office and facility equipment. - Answering phones and responding to client requests and enquiries. - Managing and updating company databases. - Keeping track of inventory and ordering supplies. - Organising events, scheduling meetings, and making travel arrangements. - Providing administrative support to other departments or...
-
Hotel Manager
7 months ago
Cheras, Malaysia Majestic 13 Sdn.Bhd. Full timeCustomer Satisfaction (Guest Feedback, Social Media Review). Showing Initiative, Problem Solving, Staff Training, Team Leading. Manages and motivates the Front Office team in order to provide a high standard of service for customers. Welcomes guests and fosters customer loyalty through his/her friendly manner. Develops high quality relationships with guests...