Front Office Supervisor
5 months ago
Oversee and ensure the smooth, efficient and courteous operation of the Front Desk and Cashier Desk.
- Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up.
- Ensure that all guests are greeted and farewells performed in an appropriate manner.
- Ensure that the Front Desk and Bell Service as adequately manned at all time.
- Organize staff meal breaks.
- Assist Front Office staff by providing support for any queries or problems.
- Perform shift hand over briefings in order to advise team member of any necessary information.
- Co-ordinate group movements and preparations.
- Monitor VIP and VVIP arrival and room allocations.
- Monitor room availability's and status on daily basis; inform all staff of critical occupancy days.
- In the event of rooms being unavailable for immediate occupation, contact the Duty Manager to escort guest to the lounge area or to assist where necessary.
- Organize VIP set up requests as required.
REQUIRED:
Professional Training in Room Division/Front Office 1 year in the in similar position.
Front Office knowledge and system proficient in the use of Microsoft Office and PMS System
Pay: RM2,500.00 - RM2,800.00 per month
**Benefits**:
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Parental leave
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Yearly bonus
-
Front Office Assistant
5 months ago
Cheras, Malaysia UOA Hospitality Full timeWe are looking for a capable and service-oriented Front Office Assistant to work at our reception area. Front Office Assistant responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet...
-
Front Office Assistant
5 months ago
Cheras, Malaysia INNSIDE BY MELIA KL Full timePerforms check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation. - Responsible and attends to guest's request and special attention. - Knowledgeable of all special promotion procedures, for programs such as; - Seasonal Packages, Frequent Flyers Programs, and Melia...
-
Front Office Assistant
5 months ago
Cheras, Malaysia INNSIDE BY MELIA KL Full timePerforms check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation. - Responsible and attends to guest's request and special attention. - Knowledgeable of all special promotion procedures, for programs such as; - Seasonal Packages, Frequent Flyers Programs, and Melia...
-
Front Office Assistant
7 months ago
Cheras, Malaysia UOA Hospitality Full timeTHE JOBSCOPE - Greeting and thanking guests in a sincere, friendly manner. - Checking guests in on arrival and out on departure. - Posting charges to appropriate guest accounts. - Anticipating and addressing guests’ needs, and resolving their problems and complaints. - Assisting guests with disabilities. - Operating switchboard and assisting with...
-
Front Office Assistant
5 months ago
Cheras, Malaysia UOA Hospitality Full timeWe are looking for a capable and service-oriented Front Office Assistant to work at our reception area. Front Office Assistant responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet...
-
Front Office Assistant
5 months ago
Cheras, Malaysia UCSI Hotels Sdn Bhd Full time**Employee Specifications & Qualifications** - At least a SPM qualification, a Diploma/Degree in hotel management is an added advantage. - Experience with hotel reservations software, such as Cloudbeds and RoomKeyPMS. - Must always present a positive and professional attitude. - A friendly and welcoming approach. - High standards of dress and presentation. -...
-
Front Office Assistant
5 months ago
Cheras, Malaysia UCSI Hotels Sdn Bhd Full time**Employee Specifications & Qualifications** - At least a SPM qualification, a Diploma/Degree in hotel management is an added advantage. - Experience with hotel reservations software, such as Cloudbeds and RoomKeyPMS. - Must always present a positive and professional attitude. - A friendly and welcoming approach. - High standards of dress and presentation. -...
-
Front Office Assistant
5 months ago
Cheras, Malaysia PANAVISION SDN BHD Full timeResponsibilities: - Greet guests in a friendly and professional manner. - Manage and process room reservations through various channels, including online platforms, phone calls, and in-person inquiries. occupancy and revenue. - Assist guests with the check-in and check-out process. - Verify guest information and collect necessary payments. - Maintain...
-
Office Administrator
5 months ago
Cheras, Malaysia Wong Yit Fui Full timeOverview: We are seeking a highly organized and detail-oriented Office Administrator to join our team. As an Office Administrator, you will play a crucial role in ensuring the smooth operation of our office and providing administrative support to our staff. This is a full-time position with competitive pay and benefits. **Responsibilities**: - Manage the...
-
Front End React Developer
5 months ago
Cheras, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full timeob Description: - Build reusable components and front-end libraries using React. - Create quality mock-up and prototypes. - Translate designs and wireframes into high-quality code. - Optimize components for maximum performance across a vast array of web-capable devices and browsers. - Collaborate with backend developers to integrate with in-house and 3rd...
-
Office Administrator
5 months ago
Cheras, Malaysia Alpha Living & Beauty Sdn Bhd Full timeOur company is seeking a highly efficient, detail-oriented, and experienced Administrative Assistant to handle various clerical tasks and follow up on project matters. The position requires excellent skills in office software and the ability to work quickly and accurately. **Responsibilities**: - Handle daily clerical tasks, including but not limited to...
-
Hotel Manager
7 months ago
Cheras, Malaysia Majestic 13 Sdn.Bhd. Full timeCustomer Satisfaction (Guest Feedback, Social Media Review). Showing Initiative, Problem Solving, Staff Training, Team Leading. Manages and motivates the Front Office team in order to provide a high standard of service for customers. Welcomes guests and fosters customer loyalty through his/her friendly manner. Develops high quality relationships with guests...
-
Housekeeping Supervisor
5 months ago
Cheras, Malaysia UOA Hospitality Full timeWe are looking to hire an experienced Housekeeping Supervisor to oversee all duties performed by our housekeeping staff. The Housekeeping Supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. You should also inform management of any equipment or...
-
Front Office Assistant
5 months ago
Cheras, Malaysia Hotel Maluri Kuala Lumpur Full timeResponsibilities: - Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department - Organizing travel by booking accommodations and reservations needs as required - To handle guests check in and out, registering, assigning room, obtaining information and signature,issuing room key, inquiries and...
-
Front End Developer
5 months ago
Cheras, Malaysia UCSI University Full timeDevelop, update and maintain of group and subsidiary’s websites. - Customise user interface and enhance user experience for websites. Develop highly interactive and responsive websites. - Design and develop landing pages. - Optimize the websites for SEO and web performance. - Perform all other duties that may be assigned to you by your supervisor from time...
-
Receptionist Smile Hotel Cheras Permaisuri
5 months ago
Cheras, Malaysia Smile Hotel Full timeFront office Assistant/front Desk Hotel Check in/checkout/cashiering/customer services Can speak english.confidence. Can work rotate shift / night Shift / overtime / covering if shot staff Working under pressure Multitasking.can accept the new culture / new organization at work place. Good in teamworks. independence. Please whatsapp 0148477701 Smile...
-
Project Supervisor/ Project Coordinator
5 months ago
Cheras, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time_**URGENT!**_ **Responsibilities**: - Construct project objectives by reviewing project proposals and plans. - Determine project responsibilities by identifying project phases and elements and assign personnel accordingly. - Determine project specifications by studying product design, customer requirements, and performance standards. - Perform technical...
-
Supervisor, Operations
5 months ago
Cheras, Malaysia OSK Property Full timeThis role will be responsible to manage all operation functions of You City Retail Mall to ensure it runs smoothly, efficiently and effectively. **Your Responsibilities will be**: 1. Manage the day-to-day operations of the retail component and parking facilities, ensuring smooth traffic flow and efficient use of space and to assist in the preparation of...
-
Hotel Front Office Assistant
5 months ago
Cheras, Malaysia Majestic 13 Sdn.Bhd. Full timePerform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available...
-
Front Office Duty Manager
5 months ago
Cheras, Malaysia INNSIDE BY MELIA KL Full time1. Provides functional assistance and direction to all departments 2. Cooperates, coordinates and communicates with other hotel departments as required. 3. Check and follow on shift handovers, check arrivals and familiarizes oneself with room allocation, the day’s VIP arrivals and special room request. 4. Responds to guest needs and resolves related...