Transformation Manager
2 weeks ago
**Role**:Any Other
**Timings**:Flexible (Permanent)
**Industry**:Telecom / ISP
**Process**:Voice
**Functional Area**:Any Other
**Work Mode**:NA
Key Skills: Process re-engineering Transformation Lead Transformation Manager Agile/Scrum 6sigma experience- Location: THAILAND
- **Salary**: 120,000 THB
- ,
- Co-innovate with our clients to outline transformation roadmaps.
- Support delivery, account management, and sales teams in problem-solving and driving business growth
- Opportunity Identification by conducting detailed Process Discoveries &/ Customer Journey Mapping
- Develop Innovative solutions which help in addressing the identified people, process, and technology opportunities.
- Lead innovation-related discussions with the clients during pre-sales meetings, client orals, Due Diligence, site visits, business review meetings, innovation councils, and Consulting engagements
- Work closely with project management, IT, delivery teams to implement solutions as designed and monitor results / impact.
- Create a culture of problem solving by imparting trainings
- Identify new technologies which can help us improve CNX &/ our client’s business processes
- Improve existing technology assets / offerings by contributing in refining product backlogs and by supporting POCs.
- Requirements
- 4-6 Years of overall experience
- Comprehensive understanding of Business Process Service & CX business & associated channels
- Strong expertise in industries/domains like Automotive; BFSI; Consumer Electronics; Energy and Public Sector; Healthcare Services; Insurance, Media & Communications; Retail & eCommerce; Technology; and Travel, Transportation & Tourism
- Solution Building - Business Transformation Roadmaps
- Transformation / Process Re-engineering (RPA, Cognitive, Bots, Messaging, Analytics, Lean / Six Sigma)
- Expertise in conducting Process Discoveries & write Process Design Documents
- Lean Six Sigma BB / MBB Certification
-
Strategy & Transformation Manager
4 weeks ago
Kuala Lumpur, Malaysia Great Pyramid Sdn Bhd Full timeA Strategy & Transformation Manager is a senior-level role responsible for leading strategic initiatives and driving organizational transformation. They work closely with executives and senior leaders to develop and execute strategies that enhance business performance, improve operational efficiency, and drive growth. Here's a comprehensive job description...
-
Manager, Group Process Transformation
4 weeks ago
Kuala Lumpur, Malaysia DKSH Full time**Location**:Kuala Lumpur, MY, MY**Job Summary**General Responsibilities** **#Process management and improvements** - Lead process improvement projects from inception to completion. - Facilitate workshops # brainstorming sessions to identify process inefficiencies and collaborate with cross-functional teams to develop solutions. - Review and analyze...
-
Business Transformation
4 weeks ago
Kuala Lumpur, Malaysia Shopee Full timeDepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...
-
Business Transformation Executive
4 weeks ago
Kuala Lumpur, Malaysia Hyppies Full timeAre you a proactive and results-driven individual with a passion for transformation and process improvement? Do you thrive in an environment where your reporting skills can truly make an impact? We have an exciting opportunity tailored just for you! **About the Company**: A dynamic and forward-thinking Fintech company that values innovation, collaboration,...
-
Sox and Transformation Analyst
22 hours ago
Kuala Lumpur, Malaysia Cartrack Full time**Responsibility** **SOX**: - Be part of the global finance - SOX team (be it internal/external) to lead the Groups SOX strategy and implementation - Define, planning, designing, implementing and maintaining the internal SOX controls framework to ensure compliance with requirements of SOX. - This includes efforts around all internal controls over financial...
-
SA – Financial Management
5 days ago
Kuala Lumpur, Malaysia KPMG in Malaysia Full timeDescriptions KPMG Malaysia Financial Management practice provides support to organisations with the goal to improve the effectiveness and efficiency of their finance function through services covering Enterprise Performance Management, Finance Strategy & Transformation, Efficient Finance Operations, Finance Shared Services & Outsourcing, and Malaysian...
-
Sea Lead for Retail Transformation Projects
1 month ago
Kuala Lumpur, Malaysia Hewlett Packard Full time**What a SEA Lead for Retail Transformation Projects does at HP**: - Lead and manage Retail transformation projects aimed at finding the new growth avenues, removing inefficiencies from the system and improving manpower productivity. - Develop and implement best in class digital technologies for organization wise utilization. - Build the muscle to have best...
-
Innovation Manager
1 month ago
Kuala Lumpur, Malaysia Go-Get Data Consultancy Full timeResponsible for Operational Excellence initiatives for the Clients in the E-Com (MOD & CS) and Global Payment (Risk Ops & CCO) verticals. - Define and execute value generation roadmaps leading to large meaningful impact to Clients and TP. - Enhance User experience in the E-Commerce and Global Payments space by continuously improving on - products that are...
-
IT Project Manager
1 month ago
Kuala Lumpur, Malaysia Verinon Technology Solutions Sdn Bhd Full time**Purpose of this role** 1) Manage transformation projects and technology implementation throughout the project lifecycle. 2) Identify, document, analyse, challenge internal & external customer requirements (if required), to ensure the project meets business needs / strategic aims. 3) Undertake detailed project planning & documentation (defining project...
-
Assurance Manager
22 hours ago
Kuala Lumpur, Malaysia bp Full timeJob summary **Entity**: Finance **Job Family Group**: Finance Group Global Business Services (GBS) is bp’s process operation and transformation organization. We operate a global delivery model consisting of bp owned and operated centers worldwide. GBS enhances value by standardizing, modernizing and digitizing activities and driving commercial value,...
-
Account Manager
4 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Account Manager **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Assessment of Risk CRM (Customer relationship Management) Customer Relations Risk and Complaince Six Sigma Green Belt Customer Engagement Customer Care ecommerce...
-
Manager-technical
4 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Manager-Technical **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: E-commerce Risk Operation - Responsible for Operational Excellence initiatives for the Clients in the E-Com (MOD & CS) and Global Payment (Risk Ops & CCO)...
-
Associate Project Manager
4 weeks ago
Kuala Lumpur, Malaysia HSBC Full time-Job description **Why join us?** Compliance Transformation (CT) ensures effective and efficient definition, planning, management and execution of global change programmes related to financial crime risk, supporting the business teams and HSBC to meet its regulatory commitments and covers key areas such as money laundering, sanctions and anti-bribery and...
-
Innovation Manager
4 weeks ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Find Talent Sdn Bhd Full time**About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...
-
SA – Financial Management
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia KPMG in Malaysia Full timeDescriptions KPMG Malaysia Financial Management practice provides support to organisations with the goal to improve the effectiveness and efficiency of their finance function through services covering Enterprise Performance Management, Finance Strategy & Transformation, Efficient Finance Operations, Finance Shared Services & Outsourcing, and Malaysian...
-
Managing Consultant
2 days ago
Kuala Lumpur, Malaysia Wipro Limited Full timeKuala Lumpur, Malaysia - GSH - 3078280 **Job Description**: **About Us** Wipro is a leading global information technology, consulting and business process services company. We harness - the power of cognitive computing, hyper-automation, robotics, cloud, analytics and new groundbreaking - technologies to help our clients adapt to the digital world and make...
-
Manager -customer Service
4 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Manager -Customer Service **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: ecommerce platform Risk Operation- Responsible for Operational Excellence initiatives for the Clients in the E-Com (MOD & CS) and Global - Payment...
-
Customer Delivery Manager
4 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Delivery Manager **Timings**:Day Shift (Permanent) **Industry**:Internet / Ecommerce **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: ecommerce platform Risk Operation Customer Complain Operation- Responsible for Operational Excellence initiatives for the Clients in the...
-
HR & Admin (Assistant Manager - Manager)
4 weeks ago
Kuala Lumpur, Malaysia HUMANICA PUBLIC CO., LTD. Full time**HR & Admin (Assistant Manager - Manager)** **Company Description** Humanica is a leading Human Resources technology solutions provider in South East Asia with its head office in Bangkok, Thailand. The company has regional offices in Indonesia, Singapore, Malaysia, Vietnam, and Philippines. Humanica combines its world-class HRIS software, Workplaze, with...
-
Manager, Business Readiness
4 weeks ago
Kuala Lumpur, Malaysia Herbalife Full timeOverview: STATEMENT: The Business Readiness & Training Manager is a vital role to drive and support the Change mgt, Training & Communication Director in the regional digital transformation. The role will be leading three critical areas: - Change management: continuous engagement with relevant stakeholders & ensuring a smooth transition from legacy...