Gateway Operations Agent
4 weeks ago
**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.**
Would you like to become part of the world’s most international company?
A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist
**YOUR TASKS**
- Carry out any administrative task that is required for the Service Centre.
- Assist in ensuring operational practices and procedures are carried out effectively.
- Process inbound material upon arrival and make sure material is available to the couriers and that material not going out for delivery is secured according to the Security policy and procedures.
- Process outbound material according to the latest processes and procedures.
- Capture information - and make available to the Network - information required for a shipment, piece or handling unit at the service centre according to the standard procedures.
- Keep the process area clean and tidy and make sure it is ready for the next process cycle.
- Ensure that all relevant equipment is operating and take corrective actions where equipment failure and to be proactive through taking action where equipment is falling below operating standards.
- Expand knowledge of other roles within Operations in order to carry out these functions through a rotational
shift mechanism.
- Oversee walk-in customer for self-lodge or selfcollect of shipments at reception.
- Collection of cash from walk-in customers.
- Reconcile all cash pickup and duty payment on the same day, with all reconciliation (cash pickup and duty payment) being update into WebDCR on the same day as per OTC policy.
- Provide update of cash being updated into WebDCR and summarize to SVC management for ease of reference and records keeping.
**YOUR PROFILE**
- Exhibits an execptional degree of ingenuity, ,creativity, resourcefulness and empathy.
- At least Diploma or equivalent and above, Good Spoken and Written in English and Bahasa Malaysia.
- Possess valid Driving License and Forklift License (Preferably).
**OUR OFFER**
- Strong career support in a internationa environment
- Great culture and colleagues
- Multifarious benefit program
-
Gateway Operations Agent
2 weeks ago
Subang Jaya, Malaysia Lifework HR Services Sdn Bhd Full time**Working hours**: Working hours: Mon-Fri, variable rotation shift hours; Sat/ Sun half-day **Responsibilities**: - Assist in shipment processing - Capture information from the parcel into system - Verify all information accurately - **Carry heavy parcels as and when required** - Must be computer literate knowledge (Ms Word, Ms Excel,etc) - Willing to...
-
Gateway Operations Agent
2 weeks ago
Subang Jaya, Malaysia Lifework HR Services Sdn Bhd Full time**Working hours**: Working hours: Mon-Fri; Sat/ Sun Shift after 1pm - **Shift role available (entitle shift allowance)**_ **Responsibilities**: - Assist in shipment processing - Capture information from the parcel into system - Verify all information accurately - **Carry heavy parcels as and when required** - Must be computer literate knowledge (Ms Word,...
-
Customer Service Agent
1 week ago
Subang Jaya, Malaysia Hays Full timeA brand new opportunity for a Customer Service Agent is available at a major MNC investment bank / financial services banking group and everyone is welcome to apply! Your new company provides financial services all over the globe and to service their international customers several permanent Customer Service Agents are needed to join their dynamic team in...
-
Operation Executive
2 weeks ago
Petaling Jaya, Malaysia Merchantrade Asia Sdn. Bhd. Full time**Responsibility**: Handle Cards operation day-to-day related tasks such as Card Replacement, Wallet Upgrade, Amendments, Card Block/Unblock, etc. from Branches, Agents, Marketing & Call Centre; Ensure stock distribution for branches and agents is carried out efficiently and effectively; Liaising with card personalization vendors that are on MTA’s...
-
Service Desk Agent
2 weeks ago
Petaling Jaya, Malaysia Agensi Pekerjaan Nixan Mega (M) Sdn Bhd Full timeThe Service Desk Agent is responsible for ensuring timely restoration of service for customers by managing requests (Incidents, Service Requests, Events and Problems) through to successful completion. Logging Service Desk Agents are responsible for receiving, validating and logging customer requests. They capture the detail of the request and provide...
-
Operations Agent
3 weeks ago
Subang Jaya, Malaysia Lifework HR Services Sdn Bhd Full time**Working hours**: Working hours: Mon-Fri, office hours; Sat/ Sun possibly half-day depending on operation needs **Responsibilities**: - Assist in shipment processing - Capture information from the parcel into system - Verify all information accurately - **Carry heavy parcels as and when required** - Must be computer literate knowledge (Ms Word, Ms...
-
Accountant
2 weeks ago
Petaling Jaya, Malaysia JV Food Culture Sdn Bhd Full timeAble to handle full set of accounts - Performing daily jobs (AR, AP, Inventory, Bank Transaction) - Responsible for month-end and year-end closing - Liaise with auditor and tax agent on the computation and reporting - Knowledge in using SQL System - Knowledge in Payroll - Handling adhoc jobs We are operating bakery business with brand name called Haruka...
-
Operational Excellence Specialist
3 days ago
Subang Jaya, Selangor, Malaysia Conduent Full timeAbout the RoleWe are looking for a talented Operational Excellence Specialist to join our team at Conduent. This is an exciting opportunity for someone who is passionate about delivering high-quality customer experiences and wants to contribute to our organization's success.The successful candidate will be responsible for ensuring quality execution from...
-
IT Service Desk Agent
2 weeks ago
Subang Jaya, Malaysia Knauf IT Full timeWe are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of **IT Service Desk Agent-Japanese Speaker **could be the...
-
IT Service Desk Agent
2 weeks ago
Subang Jaya, Malaysia Knauf IT Full timeWe are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of **IT Service Desk Agent-Japanese Speaker** could be the...
-
Financial Operations Executive
6 days ago
Subang Jaya, Selangor, Malaysia SPARROW FREIGHT(M)SDN BHD wholly owned by Seaswift Full timeJob OverviewSparrow Freight (M) Sdn. Bhd., a total logistics service provider wholly owned by Seaswift, is seeking an experienced Financial Operations Executive to manage finances and keep things running smoothly. This role combines accounting with admin tasks, ensuring every detail is in order while helping your team thrive.Key ResponsibilitiesTo ensure...
-
Workforce Optimization Manager
4 days ago
Subang Jaya, Selangor, Malaysia BrainHunters Full timeAt BrainHunters, we're seeking a seasoned Workforce Optimization Manager to lead our call center operations.Job Responsibilities:Efficiently allocate resources, including staffing and scheduling, to meet fluctuating volumes and operational demands.Optimize workforce management strategies to minimize idle time and maximize agent utilization.We're looking for...
-
Gw Cs Assistant
2 weeks ago
Subang Jaya, Malaysia DHL Full time**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world’s most international company? A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people...
-
Customer Service Agent
1 week ago
Subang Jaya, Malaysia MNM Aviation Services Sdn Bhd Full time1. To ensure operational adequacy at the check-in counter or at the gate. 2 Prepare a flight for check-in or gate duties. 3 Process passenger and baggage in accordance to set procedures and airline requirement. 4 Prepare and control airline documentation. 5 Manage passenger load and process flow. 6 Communicate necessary information to passenger and...
-
Lead Manager
2 weeks ago
Petaling Jaya, Malaysia AICPA Full time**About the Role**: Lead a team that delivers Business to Business (B2B) operational activities to manage firm and other B2B relationships and interactions related to membership recruitment, progression, retention, and product sales. Support AICPA & CIMA professional qualification/ membership and gateways and pathways End to End (E2E) operational...
-
Lead Manager
2 weeks ago
Petaling Jaya, Malaysia AICPA Full time**About the Role**: Lead a team that delivers Business to Business (B2B) operational activities to manage firm and other B2B relationships and interactions related to membership recruitment, progression, retention, and product sales. Support AICPA & CIMA professional qualification/ membership and gateways and pathways End to End (E2E) operational...
-
Customer Experience Associate IV
3 days ago
Subang Jaya, Selangor, Malaysia Conduent Full timeThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Work Force Manager
4 days ago
Subang Jaya, Selangor, Malaysia BrainHunters Full timeJob Responsibility:1. Resource Planning:Efficient allocation of resources, including staffing and scheduling, to meet fluctuating volumes and operational demands.Optimize workforce management strategies to minimize idle time and maximize agent utilization.2. Call Handing Efficiency:Achieve and maintain optimal call-handling metricsSLAAbandon RateCases Per...
-
Api Developer
2 weeks ago
Kelana Jaya, Malaysia Agensi Pekerjaan DLS Consultancy Sdn Bhd Full timeKey Accountabilities: - Responsible for the administration, configuration, monitoring, support, and maintenance of webMethods API gateway and ESB. - Responsible for building, deploying, and maintaining APIs and their communication with the down-stream systems and not limited to. - Collaborate with architects, designers, analysts, product specialists, and...
-
Customer Experience Professional
3 days ago
Subang Jaya, Selangor, Malaysia Conduent Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Experience Associate IV to join our team at Conduent. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences and wants to make a meaningful contribution to our organization.The successful candidate will be responsible for supporting...