Assistant Store Manager
5 months ago
We are now looking for an enthusiastic and motivated Assistant Store Manager to join our team To be successful in this role you will need to assist the store management in driving the sales team to achieve budgeted sales targets. Enhance the customer experience through consistent Operational Excellence, Store Presentation and Visual Merchandising, Service Delivery, Motivation and Retention of store personnel and adherence to company norms and promote the Brand.
**KEY RESPONSIBILITIES**
Customer Focus
- Effective resource planning for customer service
- Ensure regular training of store staff on all aspects of customer service,product knowledge and selling skills
- Implements a high standard of customer focus within the store
- Regularly assesses customer service standards within store
- Create seamless customer service orientation among store employees by ensuring timely and efficient customer service
- Ensure customer needs are met and complaints/queries are resolved in a timely manner
- Provide customer satisfaction by delivering exceptional customer service
- Never say “No” to customer
Sales and Commercial Profit
- Achieve the revenue targets for the store
- Achieve target productivity metric ( sales per person per day, staff per sqft) for the store
- Actively seeks ways to achieve or exceed store sales targets
- Monitor and control expenses ( overtime, local,stock and consumables) through efficient store operations
- Interpret and act on operational profit and sales reports generated through finance and focus on improving under-performing areas
- Monitor sales performance against last year, last week and budget on a daily and weekly basis and to give feedback to managers and also to communicate to staff
- To be well versed with the P&L of the store
Shop Keeping and Store Standards
- Ensure accurate stock merchandise and management (stock ageing, stock loss, space management) within the store
- Oversee and monitor all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback
- Oversee and monitor the inventory management in the store ( stock availabililty, order management, back store management, stock movement within store)
- Ensure that the store is in compliance with the company policy for all employment and state laws, including wage and hour, human rights and equal employment opportunities
- Ensure the company policy and procedures are communicated in a timely manner and adhered to accordingly
- Oversee cash transaction entry and management ( petty cas, pos cash elements, change floats)
- Regularly audit own store administration and resolve any issues
- Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact on store.
- Monitor and handle customer complaints and take corrective action in line with Company policy
- Maintain high standards of visual appearance throughout the store including all non-retail areas
- Maintain window and in-store displays to a high standard in line with merchandising guidelines
- Prepare and review store reports on sales, commercial profit and stock ageing (slow moving, fast moving and non moving items)
- Execute price revisions within the store
- Maintain a high level of store health and security for company assets, cash, stock and customer property
- Ensure seasonal peaks, important trading/promotional events are taken account of when preparing forecasts and staff rosters
- Assess mystery shopping feedback and prepare action plan for improvement
People Management
- Ensure store expectations and priorities are communicated to staff
- Review and provide regular feedback on staff’s performance against expectations
- Carry out regular and relevant in-store training and enrol staff on relevant Learning and Development courses
- Support induction of new recruits through buddy system
- Monitor staff welfare ( staff accommodation and transport) and facilitate complaint resolution
- Oversee staff development and drive motivation levels of the store associates
- Ensure effective resource planning and succession planning
**REQUIREMENTS**
- Minimum 3-5 year(s) of managerial experience in the related field is required for this position.
- Preferably Senior Executives and/or Assistant Manager specializing in Sales - Retail/General or equivalent.
- Strong driver and results driven.
- Excellent time management, multi-tasking and leadership skills.
- Good communication and inter-personal skills.
Attractive remuneration and good career development opportunities awaits you if you have what we are looking for.
Pay: RM5,000.00 - RM7,000.00 per month
-
Assistant Store Manager
5 months ago
Johor Bahru, Malaysia JP Caliber Sdn Bhd Full timeWe are currently hiring for a well-known Italian Luxury brand for the role Assistant Store Manager. **Job Mission**: The Assistant Store Manager demonstrates ownership for the store by maximising store productivity and profitability through teambuilding and staff development and goal attainment. The Assistant Store Manager develops and plans to achieve...
-
Assistant Manager
5 months ago
Johor Bahru, Malaysia KHALIFAH MUSLIM STORE (M) SDN BHD Full timeAssistant Manager Khalifah Muslim Store : Kelengkapan Haji dan Umrah LOKASI: Johor Bahru Perempuan Muslim bertudung Amanah & Rajin Serius hendak bekerja Waktu kerja : 6 Hari Seminggu Berumur 18 tahun - 32 tahun Boleh menggunakan komputer Mempunyai diploma/ijazah RM1800-RM2300 PER MONTH EPF SOCSO Kemasukkan SEGERA!!! **Job Types**: Full-time,...
-
Store Assistant
5 months ago
Johor Bahru, Malaysia MAXSTAR INTERNATIONAL SDN. BHD. Full timeStore Assistant keep track of products stored in warehouses for transport to stores, wholesalers and individual customers. Help facilitate the storage, packaging, receipt and delivery of goods. They're responsible for handling and organising incoming and outgoing shipments, preparing orders and maintaining inventory records. Manufacture of wooden and cane...
-
Sales Assistant
5 months ago
Johor Bahru, Malaysia KHALIFAH MUSLIM STORE Full timeKHALIFAH MUSLIM STORE - KELENGKAPAN HAJI UMRAH TERUNGGUL DI JOHOR BAHRU Khalifah Muslim Store menyediakan kelengkapan ibadah, umrah & haji buat seisi keluarga, pelbagai pilihan kurta, jubah lelaki & wanita, sejadah, tudung & telekung, makanan sunnah dan pelbagai lagi. Sales Assistant - Perempuan Muslim Bertudung - Amanah & Rajin - Serius hendak bekerja -...
-
Store Assistant
5 months ago
Johor Bahru, Malaysia MOONLIGHT CAFE Full time_**Job Details**:_ - **Full Time Careers - only for Malaysian**_ - Working Location: Taman Dewani (Area Kampung Majidee) - Own transportation will be more beneficial - Strong and able to carry objects - _ Loading and Unloading: - Physically load and unload goods from trucks, containers, or other transport vehicles. - Inspect incoming shipments for...
-
Store Manager
5 months ago
Johor Bahru, Malaysia Stream Empire Holdings Full time**KEY DUTIES / RESPONSIBILTIES**: - Overseeing store operation and retail team members. - Responsible for managing outlet keys, compliance on outlet business hour. - Recruit retail team members as when required. - Working closely with Store Manager / District Manager in developing sales strategy and leading retail team members to drive sales and achieve...
-
Assistant Store Manager
6 months ago
Johor Bahru, Malaysia Under Armour, Inc Full timeThe Assistant Store Manager acts as the "Business Owner" of the store and is responsible for merchandising, financial management, sales staff supervision, and overall store leadership. This role leads a team of teammates in achieving sales and profitability targets. The Assistant Store Manager maintains operational and merchandising excellence to deliver a...
-
Assistant Store Manager
5 months ago
Johor Bahru, Malaysia VALIRAM Full time**Job Summary** To provide responsible and highly skilled management in directing all facets of retail store operation. The Manager manages the retail store consistent with the short and long term interests of the company and its employees. He/she will consistently provide our customers with the highest level of service possible and assist the Brand/ Retail...
-
Assistant Store Manager
5 months ago
Johor Bahru, Malaysia JOBBUILDER Full timeAchieve store sales target and maximise profitability - Upsell and cross-sell products - Ensure customer support and engagement, and assist Store in-charge in managing customers’ expectations and complaints - Ensure the store cleanliness with an organised appearance at all times - Ensure proper sales and accounting for money, cashier transactions and other...
-
Assistant Store Manager
5 months ago
Johor Bahru, Malaysia ULTIMATE DONUT & COFFEE (M) SDN BHD Full timeWe are on the lookout for : Assistant Store Manager Jobs Description Responsibilities: The Asst. Store Manager assist the Store Manager in managing the outlet to company standards in sales, staffing, visual merchandising and operations, and will fulfill any duties assigned by the Store Manager. The incumbent will assist the Store Manager with the goal of...
-
Assistant Store Manager
6 months ago
Johor Bahru, Malaysia Sephora Full time**Sephora**, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. **Sephora** **SEA’s **retail activity spans over 8...
-
Store Assistant
5 months ago
Johor Bahru, Malaysia Lotte Chemical Titan Malaysia Full time**Responsibilities**: - To adhere to safety procedures and regulations & Environmental Quality Act - Process posting of daily stock movements and maintain an accurate record to achieve accuracy of inventory. - Assist to monitor min. level of inventory and assist to expedite the delivery of stock item purchased. - Oversee the receiving, storage, issuing and...
-
Storehand / Store Assistant
5 months ago
Johor Bahru, Malaysia Adval Tech Malaysia Sdn Bhd Full timeTo manage and support all daily issuing activities and system update on time To check daily physical item versus system. The Store Hand will be responsible for operating industrial trucks to move materials to and from the warehouse as well as loading and unloading trucks for shipment. Assist the store clerks in receiving product into the company system...
-
Assistant Store Manager
6 months ago
Johor Bahru, Malaysia Sephora Full timeSephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora SEA’s retail activity spans over 8 countries...
-
Store Manager
5 months ago
Johor Bahru, Malaysia TUMI Full timeTake ownership, accountability for store and personal productivity - Contributes to setting goals and holds team accountable for productivity standards - Provides leadership through role modeling Tumi Service behaviors and Tumi approach standards - Ensures customer issues are resolved in the store - Consistently ensures all daily tasks are completed without...
-
Assistant Store Manager
5 months ago
Johor Bahru, Malaysia Cotton On Group Full timeBe Who You Are. Love What You Do. We’re an Aussie brand with our feet on the ground and our heart in our people. Bringing you a brand new opportunity at Cotton On Southkey. **Benefits** - Competitive base salary - Local and Global career growth - progress your career across our 7 Brands - 50% off Cotton On Group Brands | Cotton On, Cotton On Body,...
-
Store Manager
5 months ago
Johor Bahru, Malaysia G Prestiges Resources Sdn Bhd Full timeStore Managers are responsible for helping customers find the products that best meet their needs while meeting sales targets. This is achieved by growing the customer base, promoting customer loyalty and delivering excellent customer service. This role is also responsible for promoting a positive and professional image of the organisation. Store Managers...
-
Assistant Store Manager
5 months ago
Johor Bahru, Malaysia ULTIMATE DONUT & COFFEE (M) SDN BHD Full timeWe are on the lookout for : Assistant Store Manager Jobs Description Responsibilities: The Asst. Store Manager assist the Store Manager in managing the outlet to company standards in sales, staffing, visual merchandising and operations, and will fulfill any duties assigned by the Store Manager. The incumbent will assist the Store Manager with the goal of...
-
Store Assistance
5 months ago
Johor Bahru, Malaysia Precious Little 1 Sdn Bhd Full time**Requirement**: - Experience in stock take - Experience in stock cart - Experience in store audit **Scope of work** - Stock monitoring and inventory control - Assist in loading and unloading goods - Maintain the cleanliness of the warehouse - Conduct inventory check - Stock picking and packing for delivery - Perform other task assigned by Management Pay:...
-
Assistant Store Manager
5 months ago
Johor Bahru, Malaysia ULTIMATE DONUT & COFFEE (M) SDN BHD Full timeWe are on the lookout for : Assistant Store Manager Jobs Description Responsibilities: The Asst. Store Manager assist the Store Manager in managing the outlet to company standards in sales, staffing, visual merchandising and operations, and will fulfill any duties assigned by the Store Manager. The incumbent will assist the Store Manager with the goal of...