Store Manager

6 months ago


Johor Bahru, Malaysia Stream Empire Holdings Full time

**KEY DUTIES / RESPONSIBILTIES**:

- Overseeing store operation and retail team members.
- Responsible for managing outlet keys, compliance on outlet business hour.
- Recruit retail team members as when required.
- Working closely with Store Manager / District Manager in developing sales strategy and leading retail team members to drive sales and achieve sales target.
- Provide product and customer service training to retail team members regularly.
- Serve customers with best customer service standard.
- Ensure housekeeping is done everyday.
- Ensure cash float, sales collection and monetary related amount are calculated accurately and stored carefully.
- Working closely with Store Manager / District Manager on store operations, manpower issue and provide improvement solutions if any.
- Ensure retail team members follow SOP as per according to Management and Retail Operations Department.
- Ensure outlet appearance is clean, presentable and all merchandise display follow Visual Merchandising guidelines.\
- Monitoring stock movement and merchandise level in storeroom and raise to Merchandising team when there is insufficient stock.
- Monitoring and key in Cap Plan, SCORE and attendance.
- Accountable for Loss Prevention & Security not limit to CCTV, inventory and spot checking. Update budget for monthly and annually sales target.
- Plan and prepare monthly duty roster of retail team members and ensure they follow their working shift as planned.
- Prepare management report on a monthly basis.
- Perform stock take activity for stores and responsible for stock loss occurred in store.
- Assist team with any other projects on an as needed basis.
- Perform any ad-hoc action assigned by the Management.
- Coaching junior staff and people development.

**JOB REQUIREMENTS**:

- At least 2 - 3 year(s) of working experience in the related field is required for this position or equivalent retail experience.
- Converse well in English and Bahasa Malaysia. Able to speak in Mandarin would be an added advantage.

**Salary**: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Overtime pay

Ability to commute/relocate:

- Johor Bahru: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Mandarin (preferred)



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