Hotel Operations Manager

**Hotel Housekeeper Job Responsibilities**: - Performs cleaning duties in all hotel area and guest areas - Ensures housekeeping departmental standards are followed. - Responds timely to guests’ special requests for miscellaneous items like cribs, cots, extra towels, etc. - Maintains inventory of necessary supplies. - Reports necessary maintenance items. -...

**Front Office** - **Registration of guests and assigning rooms**: - **Maintain an inventory of reservation, vacancies and room assignments**: - **Answer enquiries regarding hotel services, provide assistance and respond to guests complaints** **Food and Beverage** - **Greeting customers, escorting them to seats, taking food and drink orders, and serving...

**Job Descriptions** - Supporting day-to-day operation and administrative matter. - Assist the Hotel to execute business plans - Review ongoing/new project plans and related activities to ensure the project runs smoothly. - Keep up-to-date market development and competitors’ activities - Work closely with both internal and external parties on the business...

**Requirements**: - **Malaysian**: - At least 5 years working experience with exposure to Hotel/Resort industry - Possess strong leadership, financial analysis skills, responsible, proactive, result oriented and positive attitude - Able to work independently and under pressure **Responsibility and Authority** - Oversee the financial management of all...

Train new guest service department personnel - Answer letter of inquiry regarding rates and availability - Maintains a thorough knowledge of the room rack locations, types of rooms, room rack operations, package plans, hotel facilities. - Maintains a detailed knowledge about the hotel's services and hours of operations. - Take reservations using the hotel...

**Responsibilities** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information...

**Responsibilities** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information...

Job Responsibilities: - To assist the Front Office Manager in day-to-day Front Office operations. - Effectively manages and oversees the daily operations of the Front Office. - Supervises room reservations and the allotments to ensure maximum yield is achieved. - To manage the guest experience by representing the Hotel in resolving any guest-related issues...

Assist in training new staff members concerned within his portfolio and to develop the skills and ability of staff members to handle guest situations properly in efficient and courteous manner - Assist in ensure maximum control of expenditures through effective utilization of manpower and physical asset of hotel - Maintain close inter-departmental and other...

Responsible to ensure that the Front Office & Concierge department are successful and operates as an independent profit center while ensuring maximum guest satisfaction consistent with Weil hotel standards, through planning, organizing, directing and controlling all aspects related to the revenues and operating expenses. **Job Types**: Full-time,...

Responsible to ensure that the Front Office & Concierge department are successful and operates as an independent profit center while ensuring maximum guest satisfaction consistent with Weil hotel standards, through planning, organizing, directing and controlling all aspects related to the revenues and operating expenses. **Job Types**: Full-time,...

**Responsibilities** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information...

**Responsibilities** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information...

**Security Monitoring**: - Patrol hotel premises regularly to ensure security and detect any suspicious activities or unauthorized persons. - Monitor surveillance cameras and alarm systems to identify potential security threats. - Conduct security checks of guest rooms, public areas, and back-of-house areas to ensure compliance with hotel policies. - Report...

Daily sales call/in-house appointment Meet with representative to promote our hotel facilities, rooms & outlet promotion Hotel & hall inspection Network with event company, encourage hotel booking Analyze good supporter client and offer special rates if necessary Maintain good relationship with client for repeat business Establish new account Handle...

Responsible to ensure that the Hotel brand is managed in an active way to increase the value of this asset. This will involve consistent positioning across a diverse range of product / service categories, and marketing through a wide variety of media and markets. Responsible for press relations including preparation of annual and monthly schedules. Create...

Responsible in perform a variety of work in maintaining and repair of general building and grounds at various facilities including electrical, plumbing, carpentry and painting tasks. - To perform maintenance repairs and services. - To do daily technical inspection rounds and checks on the proper functioning of installations. - Conduct corrective service and...

Responsible to set up and operate audio and video equipment including microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards, and related electronic equipment for concerts, sports events, meetings and conventions, presentations, and news conferences. May also set up...

Oversea the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish. - Creates a positive team atmosphere among Team Members. - Maintains records of staff periodic manner and operating costs. - Provides feedback and coaching to the Team regularly. - Understands building capability...

Supervise the duties of all stewarding department employees, facilities, operations and costs. - Supervise the sanitation, cleanliness, hygiene as well as the quality level of product and services. - Ensure back of the Hotel's area are maintained to the highest cleanliness standards and cleaning schedules are followed and completed. - Assist with Banquet...