Customer Experience

**About us** Daythree is a top-tier company in Business Process Management (BPM), and we're known for our innovative and award-winning approach to improving customer experiences through insights and innovation. We work with well-known brands to boost their brand reputation and trust by using cutting-edge strategies and data. In today's fast-paced business...

**About us** Daythree is a top-tier company in Business Process Management (BPM), and we're known for our innovative and award-winning approach to improving customer experiences through insights and innovation. We work with well-known brands to boost their brand reputation and trust by using cutting-edge strategies and data. In today's fast-paced business...

**About us** Daythree is a top-tier company in Business Process Management (BPM), and we're known for our innovative and award-winning approach to improving customer experiences through insights and innovation. We work with well-known brands to boost their brand reputation and trust by using cutting-edge strategies and data. In today's fast-paced business...

**About us** Daythree is a top-tier company in Business Process Management (BPM), and we're known for our innovative and award-winning approach to improving customer experiences through insights and innovation. We work with well-known brands to boost their brand reputation and trust by using cutting-edge strategies and data. In today's fast-paced business...

**Position : Customer Experience - Community Outreach Specialis** **( GLC COMPANY)** **Location :Plaza Masalam, No.2, Jalan Tengku Ampuan Zabedah E 9/E, Seksyen 9, 40551 Shah Alam, Selangor** **Working Days**: 5 days per week ( Monday - Friday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until...

(Scope Of Responsibilities) - Able to assist lead/supervisor in daily reporting - Able to coordinate/managing daily sales order (data) - Able to communicate with various department to complete a sales transaction (process) - Complete other ad-hoc task on time - Handling/monitoring (data entry) Monday - Friday : 9.00 AM - 6.00 PM Lunch Break : Monday -...

Job Responsibilities: - Assist in engaging internal stakeholders and obtain their support for execution of activities. - Assist in evaluating the company’s culture and climate to determine if any changes need to be made in order to improve employee satisfaction. - Helping managers develop plans to improve employee engagement through one-on-one meetings...

Customer Service Responsibilities: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right...

**Are you passionate about delivering exceptional customer experiences?** **Do you thrive in a dynamic and fast-paced environment?** **If so, we have the perfect opportunity for you! Join Our Team as a Customer Relations Officer / Customer Service Officer !** **Job Highlights**: - Opportunities for Career Growth and Advancement - Branch Incentives Based...

Job Responsibility: 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution 2. Resolves product or service problems by investigating the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or...

**Key Responsibilities**: - Responsible to handle all customers enquiries in a quality manner - Coordinate with the Sales, Products, and Logistics team to ensure the customer order is delivered on time - Follow up orders from order placed to delivery & provide after-sales service - Maintain accurate system records and monitor inventory transactions to...

-Ensure that team addresses customer inquiries and concerns promptly and professionally via phone, email and live chat. -To coordinate with Overseas agent on the shipment consolidation by Air & Ocean. -To coordinate with Operations department to ensure clients shipments arrive and are delivered on time. -Responsible and resolve for customers’ queries...

**KEY DUTIES AND RESPONSIBILITIES** - Process all Sales Orders accurately and promptly. - Prepare and issue sales invoices - To support sales & marketing activity - Answers all customers’ queries professionally and courteously. - Records and resolves all after-sales issues. - Seeks assistance from Supervisors for unresolved queries if necessary. -...

Job Description: - Visit existing customers (leads will be given to the Intern) - Collect latest mobile numbers Package - RM500 (Basic) - RM550 (Transport allowance) Incentives - RM10 (for every number collection after the verification is successful) Working Hours - Monday to Friday - 9am to 6pm **Job Type**: Internship **Salary**: RM500.00 per...

To assist on follow-up action assigned. Attend to walk -in customers. Services the existing customers. Cold Callings Handles customer inquiries/Purchase Order Prepares documents assigned by the Department Files and maintains records/documents Fresh graduate can apply **Job Types**: Full-time, Permanent, Fresh graduate Pay: RM3,000.00 - RM4,000.00...

Develop and build relationships with customers and a network of contacts understand customer needs and achieve business objectives. - To be liaison between the customer and the organization and to be the single point of contact for customer. - Hold regular reviews with customer to discuss KPIs, issues/operation issues, customers related issues as well as...

**JOB RESPONSIBILITIES**: 1. To perform administrative and clerical function 2. Manage customer service experience by creating a supportive customer satisfaction work environment e.g. welcome, greet and direct customers, offer refreshment 3. Prepare and provide Customer Service Analysis report: - a) Customer Focus Compliance Analysis b) 72Hours...

Job Description: Customer Success Manager **Responsibilities** - Lead customer service and fulfillment. - Establish clear client retention goals - Focus on prenand after service sale - Upsell services and products with the brand image - Review customer complaints and concerns and seek to improve the customer experience **Requirements and skills**: -...

Position Overview: As a Customer Service Intern atAccel Grpahic System Sdn Bhd, you will have the opportunity to gain hands-on experience in providing top-notch customer support while working closely with our talented team. This internship is ideal for individuals who are passionate about delivering excellent customer service and eager to learn and grow in a...

**Key Duties and Responsibilities** - Process all Sales Orders accurately and promptly into ERP system. - Support and prepare issuing sales invoices. - Support sales & marketing on issues related to after-sales (arrange repair / installation /loan machines / spare parts). - Answers all customers’ queries professionally and courteously. - Record after-sales...