Customer Success Manager

Job Description: Customer Success ManagerResponsibilities Lead customer service and fulfillment. Establish clear client retention goals Focus on prenand after service sale Upsell services and products with the brand image Review customer complaints and concerns and seek to improve the customer experienceRequirements and skills: Proven work experience as a...

Customer Success Associate is a very critical role to the company and the incumbent acts as an ambassador to the brand.The main objective of this role is to provide an A-class customer experience via call or virtual. Customer Success Associate will be assisting our customers case-by-case and ensure any enquiries or issues are attended timely, accurately, and...

Perempuan (Muslim) - Pengangkutan sendiri (company juga menyediakan transport) - boleh bekerja lebih masa / public holiday - berpengalaman sekurang-kurangnya setahun - atau mempunyai sijil/diploma berkaitan dandanan rambut - berumur 18 tahun ke atas Tanggungjawab - Mengemas salon - Melayan Pelanggan di Salon untuk perkhidmatan rambut - Mempunyai kemahiran...

Perempuan (Muslim) - Pengangkutan sendiri (company juga menyediakan transport) - boleh bekerja lebih masa / public holiday - berpengalaman sekurang-kurangnya setahun - atau mempunyai sijil/diploma berkaitan dandanan rambut - berumur 18 tahun ke atas Tanggungjawab - Mengemas salon - Melayan Pelanggan di Salon untuk perkhidmatan rambut - Mempunyai kemahiran...

Greetings Everyone,We are currently looking to Hire Customer Service Executives in the banking industry based in PJCore Responsibilities To ensure efficient problem and complaint resolution To crosssell additional Bank products and service Processing payment and client information Identify and escalate priority issues through proper channels when necessary...

**Position**: Printing Operator & Customer Success Admin **Location**: Shah Alam Seksyen 27, Selangor **Type**: Part-Time / Freelance Contractor / Internship **Reports to**: Managing Partner **Company Overview**: theprintingshop.co (TPS) is a bootstrapped printing services startup for micro to small and medium enterprises (SMEs) in Malaysia. We specialise...

Greetings Everyone, We are currently looking to Hire Customer Service Executives in the banking industry based in **PJ**! **Core Responsibilities** - To ensure efficient problem and complaint resolution - To cross-sell additional Bank products and service - Processing payment and client information - Identify and escalate priority issues through proper...

Specific Role Responsibilities: As a CSR Manager, you will be working Monday to Friday, to Overseeing the entire CR process from order receipt to final shipping, ensuring all orders meet specifications and delivery deadlines. Preparing relevant documentation and generating regular weekly and daily reports. Regularly liaising with shipping to book correct...

Specific Role Responsibilities:As a CSR Manager, you will be working Monday to Friday, toOverseeing the entire CR process from order receipt to final shipping, ensuring all orders meet specifications and delivery deadlines.Preparing relevant documentation and generating regular weekly and daily reports.Regularly liaising with shipping to book correct...

**Responsibilities**: - Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. - Maintaining a positive, empathetic,...

**JOB PURPOSE**: Big Bad Wolf Books is looking for a qualified Customer Support Executive as a representative to offer excellent customer service and after-sales support. - An outstanding Customer Service Executive should possess a proven track record of successful customer service and management skills. - The performance of the Customer Service Executive...

**Overview on this position**: This position is offered you with Basic Salary and High Commission Scale. You will serve online and walk-in customers at our Hamel’s branches to give customers information about our products and services (car tinted, costing, and PPF), manage customer queries and complaints, ask to process orders, escalate complaints across...

**Overview on this position**: This position is offered you with Basic Salary and High Commission Scale. You will serve online and walk-in customers at our Hamel’s branches to give customers information about our products and services (car tinted, costing, and PPF), manage customer queries and complaints, ask to process orders, escalate complaints across a...

As a Customer Service - Call Centre Executive, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The salary range of RM2,100 - RM2,500 is inclusive of basic salary and Other benefits. If this sounds like something you may be a good fit for,...

**CUSTOMER CARE OFFICER**: Our team in **Shah Alam** currently has an opening for a **Customer Care Officer** **YOUR ROLE & RESPONSIBILITIES**: - To ensure all tasks are to meet the needs of customers and support Brenntag operations. Adhere to company procedures in order entry, efficient delivery order process and timely delivery of products to customers...

**Company Description** HYGR is a sustainable personal care brand that manufactures its own line of natural personal care products. The brand is committed to providing personal care solutions that are sustainable and environmentally friendly. HYGR strives to transform consumer habits by promoting the use of less plastic and sustainable packaging. The...

A leading 3rd party administrator in medical insurance industry is seeking a Fresh Graduates / Experienced **Customer Service Executive**. As a **Customer Service Executive**, you will play a critical role in: - Attend to inbound calls. - Ensuring customer satisfaction and building strong relationships. - Resolving inquiries and offering solutions from...

J**Job description** At Sugarscarf International Sdn Bhd, the sales team is the engine that drives the global consumer reach of our packaging solutions. We’re seeking a qualified sales manager who can help keep this engine running with their own sales skills as well as leadership of a team of driven sales representatives. The ideal sales manager has deep...

**Key responsibilities/Accountabilities**: To Lead Credit Control, Billing and Contract Management Team to manage Accounts Receivable and to ensure an effective governance of framework and practices. **Credit Control** - Drive proactive customer communication to manage timely credit and collections management activities based on approved credit terms. -...

**Company Description** HYGR is a sustainable personal care brand that manufactures its own line of natural personal care products. The brand is committed to providing personal care solutions that are sustainable and environmentally friendly. HYGR strives to transform consumer habits by promoting the use of less plastic and sustainable packaging. The...