Customer Services Relationship Manager

Responsibilities Acquiring new corporate clients Servicing and fostering relationships with existing accounts Conduct reviews & customize solutions to adhere to customer's financial needs Actively seeking referrals from new & existing clients by establishing network of business contacts Maintain a high standard of service quality & compliance Generate &...

Customer Liaison: Act as the primary point of contact for customers exporting goods to Thailand and other crossborder destinations. Build and maintain strong relationships with customers, understanding their needs and providing exceptional service. Address customer concerns and resolve issues efficiently, ensuring high levels of customer satisfaction.Export...

Job Title: Customer Service Representative (Reply WhatsApp Chat)Location: Avenue Crest, Shah AlamJob Type: Full-timeJob Summary:Key Responsibilities:- Respond to Customer Inquiries: Address and resolve customer queries and concerns promptly via WhatsApp chat, ensuring a high level of customer satisfaction.- Problem Resolution: Identify and troubleshoot...

Customer Service Responsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet...

Company Profile:Our client is a well-established company with a strong presence in Vietnam and Thailand, specializing in fulfillment center services for leading Ecommerce and Logistics companies such as Ninxx Vxx, Shopxx, and Lazxxxx. They play a pivotal role in supporting warehouse operations, encompassing tasks such as packing, sorting, and overall...

Job position: Customer Service Executive Salary Up To RM2500 Location: Shah Alam Job Descriptions:To handle all customer inquiries and requests promptly, accurately and professionally via multiple channel call, email and whatsapp.To update and maintain customer interaction in the customer relationship database.To meet service targets by achieving both...

Responsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer...

Responsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer...

Job position: Customer Service ExecutiveSalary Up To RM2500Location: Shah AlamJob Descriptions: To update and maintain customer interaction in the customer relationship database. To meet service targets by achieving both service and productivity level by ensuring that all calls are answered within the stipulated SLA (Service Level Agreement). To resolve...

JOB PURPOSE Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achievedKEY RESPONSIBILITIES Process customer orders,customer complaints, RCN,...

Ensure that order processing is both timely and accurate. To coordinate with all parties to meet customers' delivery needs efficiently and costeffectively. To monitor material availability, production schedules, and customer order deliveries to ensure adherence to customer requirements. To collaborate closely with transporters to ensure ontime delivery to...

JOB PURPOSE Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achievedKEY RESPONSIBILITIES Process customer orders,customer complaints, RCN,...

Freight Mark Global Services Sdn.Bhd was incorporated in 2009 as a freight forwarder and customs broker. Over the years, we have acquired the capability and experience to provide support to domestic and international logistics needs via road, rail, air, and sea transport. We are looking for talents which is executive and team leader that have experience in...

About the CompanyOur client is a leader in the home appliances industry. They offer extensive product ranges in the fields of washing, cooking, cooling, small appliances, television and air conditioning. For over 60 years, they have developed a strong relationship with its consumers, based on trust and proximity.Job Responsibilities Assisting customer...

About the CompanyOur client is a leader in the home appliances industry. They offer extensive product ranges in the fields of washing, cooking, cooling, small appliances, television and air conditioning. For over 60 years, they have developed a strong relationship with its consumers, based on trust and proximity.Job Responsibilities Assisting customer...

Develop and build relationships with customers and a network of contacts understand customer needs and achieve business objectives. To be liaison between the customer and the organization and to be the single point of contact for customer. Hold regular reviews with customer to discuss KPIs, issues/operation issues, customers related issues as well as...

_Job Highlights_ Friendly Working Environment Attractive Package Better Career Advancement- Job Description_ Act as the company gatekeeper Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other...

_Job Highlights_ Friendly Working Environment Attractive Package Better Career Advancement- Job Description_ Act as the company gatekeeper Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other...

Working LocationLot 1B, Persiaran Klang, Seksyen 27,40400 Shah Alam,Selangor.Job Descriptions Once approved by SCJ, prepare the RAF for all bad stock collection from customer Ensure all return stock and collection stock return to DC Prepare monthly KPI/QBR report for management meeting Administration task Request PO, follow up for invoice Prepare...

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they're still satisfied with any purchases. Referring problematic issues that they cannot solve...