Customer Service Intern

**_A fantastic opportunity for a highly motivated Customer Service Specialist to work with an award winning International Airline Company._**Responsibilities**:_ - Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel - Address travel-related questions and issues communicated through chat. - Assist...

Collection of maintenance/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects. - Responsible for the creation, updating and management of files as well as key management. - Coordinate with the Project Manager, contractors and maintenance team on property...

**JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...

1.Handling inbound calls from customers 2.Providing solutions for customer issues problems We Truly Care About Your Health Founded in 2008, Norland Industrial group is a large scale multinational industrial group which is involved in the health industry, medical cosmetology industry, direct selling industry and e-commerce industry. It is involved in many...

Provide high standard of accuracy with bookings to our customers. - Revert to customers with information which relate to their booking request and action accordingly with the required documentation. - Update and maintain Vessel/voyage profile and sailing schedule - Verify and process roll over shipments - Follow-up / liaison with customers for any...

**Responsibilities**: **Position title** Customer Service Executive **Description** - The Case Coordinator is expected to facilitae the smooth execution of a case by performing a range of operational and administrative duties. - (Liaision with Customers, clinics and healthcare centres). **Responsibilities** - Obtains customer information by answering calls...

**Responsible**: - Responsible for coordinating all international shipments and to coordinate with respective departments on cost and client quotation checks. - Maintain relationships with carriers and customers. - Solve customer and carrier problems and help resolve issues. - Provide shipment quotes for customers and set up shipments as required by...

To perform relative incoming /outgoing calls related to company products and services. - Provide excellent customer service to internal/external customer. - Provide excellent customer experience to maintain customer relationship. **Job Requirement**: - Good communication skills in English. (Mandarin will be added advantage) - Good interpersonal skills -...

**Requirements**: - SPM and above - ** years of BPO experience is preferred. Entry level is acceptable. - Have good expression and communication skills - Proficiency in office software and computer operation - Fluent in Mandarin as the position require to liaise with Mandarin speaking clients. - Able to accept 6 working days & work rotational shift (No...

**Customer Liaison**: - Act as the primary point of contact for customers exporting goods to Thailand and other cross-border destinations. - Build and maintain strong relationships with customers, understanding their needs and providing exceptional service. - Address customer concerns and resolve issues efficiently, ensuring high levels of customer...

1. Manage and handle full spectrum of daily Customer Service duties 2. Responsible of daily manpower planning & tasks assigning for the Customer Service Department 3. Manage the performance of the Customer Service Department in performing their day-to-day operational activities, ensuring quality and timeliness. 4. Responsible of communicating with the...

As a Customer Service - Call Centre Executive, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The salary range of RM2,100 - RM2,500 is inclusive of basic salary and Other benefits. If this sounds like something you may be a good fit for,...

**Customer service Job Responsibilities**: - Serves customers by helping them select products. - Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs customers by escorting them to racks and counters. -...

**Freight Mark Global Services Sdn.Bhd **was incorporated in 2009 as a freight forwarder and customs broker. Over the years, we have acquired the capability and experience to provide support to domestic and international logistics needs via road, rail, air, and sea transport. We are looking for talents which is executive and team leader that have experience...

We are looking for talents with Airfreight Export Experiences in the freight forwarding business. The role as Executive, Customer Services require to acts as key contact for allocated customers and proactively informs customer on shipment status and exceptions to be based at our Client Warehouse at Shah Alam. The role require to execute the below tasks and...

The employer is an award winning contact center that operates 24 by 7 supporting both locally & international market. - Provide excellent customer service to customers that call in to resolve their problem. - This is strictly a shift position. - This is a 1 year contract position with possibility of absorption to full fledge employment upon performance...

JOB VACANCY POSITION - CUSTOMER SERVICE LOGISTICS (JUNIOR) LOCATION - BOTANIC, KLANG SALARY - RM 2000-3000 5 WORKING DAYS ONLY - Prepare full sets of documentation (such as BL, Shipping Certificate, invoice, packing list, etc.), arrange collection for OBL & Shipping Cert; - Co-ordinate with shipping line/agent - Work closely with internal operations to meet...

**Responsible**: - Responsible for coordinating all international shipments and to coordinate with respective departments on cost and client quotation checks. - Responsible to make outbound cold call to new database or sales lead on regular pre-defined call cycle to promote and secure new business - Maintain relationships with carriers and customers. -...

**Responsibilities**: - Handle all incoming calls from customers - Provide good customer services and maintain good report with company customers - Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. - Work closely with team members to achieve optimum efficiency and...

**Responsibilities**: - Handle all incoming calls from customers - Provide good customer services and maintain good report with company customers - Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. - Work closely with team members to achieve optimum efficiency and...