Retail Operation Manager

7 months ago


Kuala Lumpur, Malaysia Samsung Electronics Full time

Position Summary

Role and Responsibilities
- Oversee the Field Force Management team and Training team for mobile segment.
- Involve in all internal and external trainings programme defined by team lead, RHQ or HQ.
- Able to lead, coach and develop the field force team, driving improved performance and capabilities in generating strong talents.
- Plan departmental/functional training budgets, forecast costs and delegate numbers as required by organizational planning and budgeting systems.
- Ensure all training activities and materials meet with organizational requirements and statutory policies, including health and safety, legal stipulations, general duty of care and employment laws.
- Review promoter attendance and merchandiser visitation verification with the team.
- Review POP placement check & guiding promoter / merchandiser to ensure placement with the team.
- Ensure the in-store display planogram is maintain, outset fixture, RIS compliance check and quality of promoter product knowledge & selling skills.
- Conduct visitation to Merchandiser occasionally.

Skills and Qualifications
- At least a Degree holder, majoring in Business Administration or any relevant courses
- Min 5 years working experience in the related field in managing field force or floor salesman
- Excellent communication and presentation skills
- Pleasant appearance, well groomed
- A people person, team player, organization skills, highly adaptable
- Strong power point and excel skills
- Fluent in English, Malay and Chinese, preferably 2 Chinese dialects
- Tech savvy



  • Kuala Lumpur, Malaysia Rainbow Distribution Sdn. Bhd. Full time

    Oversee and maintain efficient retail operations, maximise and sustain steady revenue stream from retail outlets - Responsible for overall stock positioning/management and periodic review of stock status to ensure stock control policies are in place - Ensure accurate pricing display, visual merchandising presentation meets company's standards and upkeep...


  • Kuala Lumpur, Malaysia Luxury Careers Pte Ltd Full time

    Personal Care Brand - Good package & Benefits - Good Culture and Progression Retail Manager - **Personal Care Brand**: - **Good package & Benefits**: - **Good Culture and Progression** **Job Description**: - Work alongside sales leaders to define objectives, standardize business reporting and create dashboards. - Take charge of all retail outlet’s...


  • Kuala Lumpur, Malaysia Stream Empire Holdings Full time

    **JOB DESCRIPTION**: - Responsible for the plan, lead, organize and manage a chain of retail outlets. - Contribute to sales plans for the brand(s), implement activities as per the agreed plan and carry out cost control measures to achieve set targets vs budgets. - Monitor the sales figures against forecasts, analyse and interpret trends and capitalize on...


  • Kuala Lumpur, Malaysia PLANET GROUP (M) SDN BHD Full time

    **Major Duties & Responsibilities** - Regular monitor sales and store performance, identify opportunities for improvement and constantly suggest strategies to achieve target, maximize sales and profitability. - Ensure that all stores comply with relevant regulations and quality standards, company policies, employee handbook, retail SOPs and maintain a...


  • Kuala Lumpur, Malaysia Retail Galaxy Sdn Bhd Full time

    Liaising with other retail professionals, including buyers, marketing executives, and retail merchandisers, when necessary. - Creating and implementing a visual merchandising strategy for the store. - Ensuring the strategy is in line with the store’s brand, products, and target market. - Generating sketches of visual displays that meet the store’s visual...


  • Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full time

    **Responsibilities**: - Assist and ensure both in written and delivered sales target of the entire stores are achieved a monthly and yearly basis. - Build effective relationships with retail partners. - Ensure thorough and up to date knowledge of the retail industry, including competitors, retail partner performance and consumer trends. - Identify...

  • Retail Operations

    4 months ago


    Kuala Lumpur, Malaysia WECO MARKETING SDN BHD Full time

    Retail Operation Job Scope **Job Description**: Oversee inventory management, including restocking and inventory checks Recruit, train, and manage store staff Create and manage employee schedules Drive sales performance to meet targets Handling HR matters, example employment, confirmation, promotion letter. Other ad-hoc retail operation daily...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full time

    About the CompanyHunters International Sdn Bhd is a diversified company with a strong focus on property management. Our team is dedicated to delivering exceptional results in various industries, including retail operations.


  • Kuala Terengganu, Malaysia TRELEAF MART SDN. BHD. Full time

    REQUIREMENT : - Hand-on experience with handle 20 outlet and above - At least 5 years of working experience in the related field is required for this position - Able to start immediately will be advantage - Applicants must be willing to work in Kuala Terengganu MAIN DUTIES - To effectively recruit, induct, lead, manage, train and develop Enforcement staff,...

  • Complex Manager

    7 months ago


    Kuala Lumpur, Malaysia Giant Mini (Retail) Full time

    **Responsibilities**: - Responsible for the daily management of the shopping mall in areas of retail lots leasing, building operations and maintenance, housekeeping,promotional activities, security and car park operations complying to mall good practice standards. - To source, identify, secure new potential tenants to fill up the vacant lots to achieve the...

  • Assistant Manager

    7 months ago


    Kuala Lumpur, Malaysia Planet Telecoms Managed Services Sdn Bhd Full time

    Retail Support - Take lead in retail support department proactively. - Preparing and compiling reports for business review purpose. - Facilitate shop managers to evaluate shops against target benchmarks. - Identifying strengths and weakness and creating shop development plans based on the findings. - Provide consistent feedback on performance against...


  • Kuala Lumpur, Malaysia MH Global Sdn Bhd Full time

    **Retail Operations Executive Job Description** Type of position: Permanent position Location: Jalan Bangsar, KL Craft: Sales Administration & Customer Services Experience: Minimum 2 years **General Role** **Space** - Equipment, back of house optimization **Standards** - Procedures, implementation and follow up of commercial policies. **Stocks** - Stock...

  • Retail Operations

    7 months ago


    Kuala Lumpur, Malaysia WECO MARKETING SDN BHD Full time

    ### Retail Operation Job Scope ### 1. *Store Management* - Ensure smooth daily operations of the store - Oversee inventory management, including restocking and inventory checks - Maintain store cleanliness and display standards ### 2. *Staff Management* - Recruit, train, and manage store staff - Create and manage employee schedules - Monitor staff...


  • Kuala Lumpur, Malaysia LUXASIA Full time

    LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest...


  • Kuala Lumpur, Malaysia TwoBiteBakers Sdn Bhd Full time

    **As our retail operations supervisor, you will**: - Oversee retail consignment store’s daily operations. - Implement effective operation procedures and policies to optimize team efficiency. - Recruit, train and supervise sales staff, including training, performance evaluation and daily scheduling. - Work and lead the team in achieving the company's daily...


  • Kuala Lumpur, Malaysia Irkaz Holdings Sdn Bhd Full time

    As the Assistant Operations Manager, you will be responsible for assisting the Operations Manager in overseeing and managing all aspects of the day-to-day operations of retail outlets, including sales, staff, stock management. You will be leading the team to optimize the flow of goods and enhance operational efficiency and coordinate outlet expansion...


  • Kuala Lumpur, Malaysia Lifestyle Retail Malaysia Sdn Bhd Full time

    Manage retail staff, among which includes people working on the floor, and the cashiers - Organizing all store operations and allocating responsibilities to personnel Supervising and guiding staff towards maximum performance - Preparing and controlling the store’s budget aiming for minimum expenditure and efficiency Monitor stock levels and purchases and...


  • Kuala Lumpur, Malaysia PLANET GROUP (M) SDN BHD Full time

    To assist Area Manager with report and overall outlet operations matter. - To act as a middle person for all communication in between retail operation and HQ. - To support Area Manager in overseeing and administering the whole network of retail outlets, ensuring consistent policy, procedure, and standard implementation across all locations. - To monitor...


  • Kuala Lumpur, Malaysia PLANET GROUP (M) SDN BHD Full time

    To assist Area Manager with report and overall outlet operations matter. - To act as a middle person for all communication in between retail operation and HQ. - To support Area Manager in overseeing and administering the whole network of retail outlets, ensuring consistent policy, procedure, and standard implementation across all locations. - To monitor...


  • Kuala Lumpur, Malaysia Infinity Cosmic Sdn Bhd Full time

    **Key Responsibilities**: **Performance Management**: Monitor and manage key performance indicators (KPIs) of all retail staff, providing guidance and support to ensure individual and team targets are met or exceeded. Implement performance improvement plans as needed and recognize and reward outstanding performance. **Store Operations**: Ensure all stores...