Customer Service Coordinator

CUSTOMER SERVICE COORDINATOR (Freight Forwarding)- Job Highlight_ Career Enhancement Safe and Friendly Work Environment- Job Descriptions_Responsibilities: Prepare quotation for import, export & entertaining inquiries from customer. Booking, follow up & shipment coordinator for customers. Work closely with overseas agents to coordinate import, export...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

We are currently looking for a Customer Service Coordinator for a leading medical device company within Asia dedicated to improving patient care and advancing medical technology. This position requires your urgent attention.Reporting to: Country ManagerLocation: Klang ValleyWork Type: Onsite the role Respond to customer inquiries via phone, email, and...

We are desiring to recruit an influential Customer Care Coordinator to join our experienced team at Selangor, Malaysia in Selangor.Growing your career as a Full Time Customer Care Coordinator is an outstanding opportunity to develop relevant skills.If you are strong in creativity, decision-making and have the right enthusiasm for the job, then apply for the...

Skills: Microsoft Office/Excel *Additional benefit for those who are mandarin literate or have experience. *Fresh graduates are encouraged to apply. *Salary will be discussed during interview. Job Description: Customer Service related such as answering calls, process bookings, respond to customers inquiries, and other in-depth JD will be discussed during...

Skills: Microsoft Office/Excel*Additional benefit for those who are mandarin literate or have experience.*Fresh graduates are encouraged to apply.*Salary will be discussed during interview.Job Description: Customer Service related such as answering calls, process bookings, respond to customers inquiries, and other in-depth JD will be discussed during the...

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. Provide outstanding customer service to improve customer satisfaction and relationship. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Assist in product purchasing and order fulfillment...

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. Provide outstanding customer service to improve customer satisfaction and relationship. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Assist in product purchasing and order fulfillment...

**Key Responsibilities**: - Schedule service appointments for customers** **- Resolve customer complaints quickly and effectively** **- Follow up with customers to ensure satisfaction** **- Maintain a friendly and professional attitude** **- Respond promptly to customer inquiries** **- Build strong relationships with customers** **- Understand customer...

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions.Provide outstanding customer service to improve customer satisfaction and relationship.Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner.Assist in product purchasing and order fulfillment activities...

**The Company** Our client is a liner shipping company who provides liner and feeder operator services to Asia, Middle East, India Subcontinent and Africa. The Customer Service Executive will be handling customer booking processes and space management with head office and enhance customer satisfaction. To support and collaborate with team members in...

**RESPONSIBILITIES**: - Handle customers request for import and export shipments. - Prepare booking report for internal & external reference. - Update service schedule and monitor containers spacing. - Handle import related jobs (NOA / manifest / DMDT / deposit etc) - Prepare relevant export documentation ie BL draft, final BL copy, invoice and etc. -...

**RESPONSIBILITIES**: - Handle customers request for import and export shipments. - Prepare booking report for internal & external reference. - Update service schedule and monitor containers spacing. - Handle import related jobs (NOA / manifest / DMDT / deposit etc) - Prepare relevant export documentation ie BL draft, final BL copy, invoice and etc. -...

**Responsibilities**: - Communicate with clients and shippers and resolve any complaints. - Prepare shipping quotes for customers. - Negotiate shipping fees with couriers. - Prepare sales reports for senior management. - Keep a meticulous record of shipment information. - Help manage current customer accounts. - Deal with a high volume of inbound and...

Responsibilities for Customer Service Exec As a Customer Service Exec, you will be the first point of contact for our company. Our Exec’s duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing...

Responsibilities for Customer Service Exec As a Customer Service Exec, you will be the first point of contact for our company. Our Exec’s duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing...

The CompanyOur client is a liner shipping company who provides liner and feeder operator services to Asia, Middle East, India Subcontinent and Africa.The Customer Service Executive will be handling customer booking processes and space management with head office and enhance customer satisfaction. To support and collaborate with team members in attending...

FORECAST VOLUME To finalise daily, weekly and monthly forecast volume for their customersTo finalise forecast with management during Festive season (CNY, Hari Raya) based on haulage capacity. PRE-PLANNING DELIVERY To ensure submitted pre planning are within haulage capacity.To ensure all re planning have level of urgency.Liasing with Planner on pre planning...

Vacancy available at Klang & Penang Island offices Attending to local and overseas customer's inquiries pertaining to rates Respond promptly to customers' inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival Responsible for bookings preparation and tele- marketing for local...

Responsibilities: Communicate with clients and shippers and resolve any complaints. Prepare shipping quotes for customers. Negotiate shipping fees with couriers. Prepare sales reports for senior management. Keep a meticulous record of shipment information. Help manage current customer accounts. Deal with a high volume of inbound and outbound phone calls....