Customer Service Coordinator

**Responsibilities**: - Communicate with clients and shippers and resolve any complaints. - Prepare shipping quotes for customers. - Negotiate shipping fees with couriers. - Prepare sales reports for senior management. - Keep a meticulous record of shipment information. - Help manage current customer accounts. - Deal with a high volume of inbound and...

Coordinate with the sales team and operations department to facilitate order fulfillment and timely delivery. - Address customer complaints and resolve issues promptly to ensure a positive customer experience. - Assist in maintaining customer databases and records, ensuring accuracy and completeness. - Collaborate with the sales team to prepare reports and...

Coordinate with the sales team and operations department to facilitate order fulfillment and timely delivery. - Address customer complaints and resolve issues promptly to ensure a positive customer experience. - Assist in maintaining customer databases and records, ensuring accuracy and completeness. - Collaborate with the sales team to prepare reports and...

Coordinate with the sales team and operations department to facilitate order fulfillment and timely delivery. Address customer complaints and resolve issues promptly to ensure a positive customer experience. Assist in maintaining customer databases and records, ensuring accuracy and completeness. Collaborate with the sales team to prepare reports and...

Responsibilities: 1) Quotation Management: Generate comprehensive quotations for overseas agents and customers, encompassing import, export, sea freight (FCL, LCL, transshipment, etc), and air freight services. 2) Cross-Border Logistics: Advise agents/customers on cross-border procedures and provide corresponding quotations (including authorization to...

Coordinate with the sales team and operations department to facilitate order fulfillment and timely delivery. - Address customer complaints and resolve issues promptly to ensure a positive customer experience. - Assist in maintaining customer databases and records, ensuring accuracy and completeness. - Collaborate with the sales team to prepare reports and...

**Responsibilities**: **Import Documentation**: - Review, prepare, and ensure the accuracy of all import documentation, including bills of lading, commercial invoices, packing lists, and certificates of origin. - Verify that import documents adhere to customs regulations, including tariff codes and other requirements. - Implement a systematic document...

Responsibilities:Import Documentation: Review, prepare, and ensure the accuracy of all import documentation, including bills of lading,commercial invoices, packing lists, and certificates of origin. Verify that import documents adhere to customs regulations, including tariff codes and otherrequirements. Implement a systematic document management system for...

CUSTOMER SERVICE COORDINATOR (Freight Forwarding)- Job Highlight_ Career Enhancement Safe and Friendly Work Environment- Job Descriptions_Responsibilities: Prepare quotation for import, export & entertaining inquiries from customer. Booking, follow up & shipment coordinator for customers. Work closely with overseas agents to coordinate import, export...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

We are currently looking for a Customer Service Coordinator for a leading medical device company within Asia dedicated to improving patient care and advancing medical technology. This position requires your urgent attention.Reporting to: Country ManagerLocation: Klang ValleyWork Type: Onsite the role Respond to customer inquiries via phone, email, and...

**JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...

JOB RESPONSIBILITYResponsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork.To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a timely and...

**CUSTOMER SERVICE COORDINATOR (Freight Forwarding)** - **Job Highlight**_ - Career Enhancement - Safe and Friendly Work Environment - **Job Descriptions**_ **Responsibilities**: - Prepare quotation for import, export & entertaining inquiries from customer. - Booking, follow up & shipment coordinator for customers. - Work closely with overseas agents to...

We are desiring to recruit an influential Customer Care Coordinator to join our experienced team at Selangor, Malaysia in Selangor.Growing your career as a Full Time Customer Care Coordinator is an outstanding opportunity to develop relevant skills.If you are strong in creativity, decision-making and have the right enthusiasm for the job, then apply for the...

Skills: Microsoft Office/Excel *Additional benefit for those who are mandarin literate or have experience. *Fresh graduates are encouraged to apply. *Salary will be discussed during interview. Job Description: Customer Service related such as answering calls, process bookings, respond to customers inquiries, and other in-depth JD will be discussed during...

Skills: Microsoft Office/Excel*Additional benefit for those who are mandarin literate or have experience.*Fresh graduates are encouraged to apply.*Salary will be discussed during interview.Job Description: Customer Service related such as answering calls, process bookings, respond to customers inquiries, and other in-depth JD will be discussed during the...

Provide service advisory and explaining admission requirement and procedures to customers. - Liaising and coordinating with fellow colleagues on the service status of customers. - Handle feedback from customers with good closure. - Assist in the billing, collection of payment and handling of day-end settlement. - Tactfully and professionally follow up with...

Provide service advisory and explaining admission requirement and procedures to customers. - Liaising and coordinating with fellow colleagues on the service status of customers. - Handle feedback from customers with good closure. - Assist in the billing, collection of payment and handling of day-end settlement. - Tactfully and professionally follow up with...

Provide service advisory and explaining admission requirement and procedures to customers. - Liaising and coordinating with fellow colleagues on the service status of customers. - Handle feedback from customers with good closure. - Assist in the billing, collection of payment and handling of day-end settlement. - Tactfully and professionally follow up with...