Customer Service

Resolve complaints and handle service issues - Updating customer records in google sheet - Print consignment and process orders from Shopee, Tiktokshop, Website and WhatsApp - Help sales and marketing team to prepare samples or products for PR package / booth / event / retail setup - Analyze bad reviews or low rating products on all platforms - Update all...

**Responsibilities**: - To support team and coordinate sales-related activities within the company. - Play an important part in maintaining good customer relationships by acting as an extension of the field service force. - Provide excellent organizational, administrative and communication skills, together with an ability to deliver high standards of...

**Job Summary** **Responsibilities**: - Answer customer inquiries and provide information about our products and services - Resolve customer complaints and issues in a report to company system - Process customer orders - Maintain accurate customer records and update databases - Collaborate with other departments to ensure customer satisfaction -...

Effectively manage large numbers of customer inquiries. - Follow communication procedures, guidelines, and policies. - Keep records of customer interactions, process customer accounts, and file documents. - To be constantly guided by the company's service standards. - To efficiently handle customer inquiries. - To ensure customer satisfaction by providing...

To provide customer service, service information and resolving problems for shoppers, members and merchants at Dataran Pahlawan Mall. - Encourage new memberships sign up by promoting at strategic locations in the mall. - To recruit DPMM members based on the set KPI. - Update of members information in membership database. - Assist new member enrollment and...

**Primary Job Functions**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle...

Job Description:We are looking for a dedicated and energetic Online Customer Service Assistant to join our team at Proton Holdings Berhad in Malacca City, Melaka, MY. As an Associate Level role, the ideal candidate will have a minimum of 3 years of experience in customer service.Responsibilities:- Respond promptly to customer inquiries through various online...

1. Receive RFQ from customers and proceed the quotation and lead time. 2. Issue work order and follow up with Purchasing department for the items’ ETA. 3. Update to customers regarding the modules’ delivery date. 4. Record delivery invoices and delivery order in system. 5. Update the modules’ and machining parts’ prices in RFQ master list and...

Job description: - managing in customer service / sales coordinator. - handling order from customer. - preparing quotation and invoice for customer. - managing daily administrative task. - managing task followed by S.O.P. Requirement: - good in calculation. - has experience more than 1 year in customer service field. - has a strong personality and can...

Position : Customer Service Professional (Immediate Hiring) Intake Date : 16 October 2023 Working Location : MITC, MELAKA Working Days : Monday - Sunday (2days off - rotate) Working Hours : 6.30am - 4.00pm/ 2.30pm - 12.00am Basic Salary : RM1,500 - RM1,800 Allowances : RM 360- RM 900 (Skill/ Performance/ Shift/ Transportation) Contract : 12 month...

**Position**: Customer Service Professional (Immediate Hiring) **Intake Date**:1 March 2024** **Working Location**: MITC Melaka **Working Days **:Monday - Sunday (2days off - rotate) **Working Hours**: 8.00am - 5.30pm/ 12.30pm - 10.00pm **Basic Salary**: RM1,500 - RM1,800 **Allowances : RM 360- RM 900 (Skill/ Performance/ Shift/ Transportation)** **JOB...

在Shopee Lzd回答顾客对于网上购物及商品的询问 - 处理与顾客的通话 - 分辨及解决顾客需求来达到顾客的满意 - 了解顾客需求并推荐最适合的产品 - 能够处理顾客投诉，在最短的时间内提供顾客最好的解决方法 - 拥有良好的沟通及展现技巧 - 能够有效的管理时间-...

Monday to Sunday, 2 off days (not fixed) - Rotational Shift - First shift: 7.00am - 4.30pm / Second shift: 2.00pm - 10.30pm - MITC, MELAKA - Contract: 12 months (Renew based on performance) - Basic Salary**:RM1,500 - RM1,800**: - Allowance**:RM600-RM900 **( KPI,Shift,Transport ) **INTAKE: 12 - JAN - 2024 **START WORKING** **Requirements**: - Must possess...

Monday to Sunday, 2 off days (not fixed) - Rotational Shift - First shift: 7.00am - 4.30pm / Second shift: 2.00pm - 10.30pm - MITC, MELAKA - Contract: 12 months (Renew based on performance) - Salary**:RM1,500 - RM1,800**: - Allowance**:RM600-RM900** **INTAKE: 12 - JAN - 2024 **START WORKING** **Requirements**: - Must possess at least SPM (fresh graduate...

在不同平台例如Facebook回答顾客对于网上购物及商品的询问 - 处理与顾客的通话 - 分辨及解决顾客需求来达到顾客的满意 - 了解顾客需求并推荐最适合的产品 - 能够处理顾客投诉，在最短的时间内提供顾客最好的解决方法 - 拥有良好的沟通及展现技巧 - 能够有效的管理时间-...

Job Description: As a Customer Support Representative at Kuala Lumpur Kepong Berhad, you will be responsible for providing top-notch customer service to our clients. You will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring high levels of customer satisfaction. This role requires a proactive and customer-focused...

**Job description** - To assist in the daily operational activities of the retail outlet - To assume the role of sales assistant and cashier - To handle all type of payment purchase - Explain the monthly promotion - Handle the customer query. - Daily and monthly count stock **Contract length** **4 months** **Job Type**: Contract Contract length: 12...

在不同平台例如Shopee/Lazada回答顾客对于网上购物及商品的询问 - 处理与顾客的通话 - 分辨及解决顾客需求来达到顾客的满意 - 了解顾客需求并推荐最适合的产品 - 能够处理顾客投诉，在最短的时间内提供顾客最好的解决方法 - 拥有良好的沟通及展现技巧 -...

在不同平台例如Shopee/Lazada回答顾客对于网上购物及商品的询问 - 处理与顾客的通话 - 分辨及解决顾客需求来达到顾客的满意 - 了解顾客需求并推荐最适合的产品 - 能够处理顾客投诉，在最短的时间内提供顾客最好的解决方法 - 拥有良好的沟通及展现技巧 -...

在不同平台例如FB回答顾客对于网上购物及商品的询问 - 处理与顾客的通话 - 分辨及解决顾客需求来达到顾客的满意 - 了解顾客需求并推荐最适合的产品 - 能够处理顾客投诉，在最短的时间内提供顾客最好的解决方法 - 拥有良好的沟通及展现技巧 - 能够有效的管理时间-...