Tiktok Shop

5 months ago

Kuala Lumpur, Malaysia TikTok Full time

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Ever wondered what happens to sellers who are interested to sell on TTS but do not have the manpower or livestreaming tools and expertise? Welcome to our TSP team Our TikTok Shop Partners Team manages a collection of third-party external service providers, who enable new and existing sellers to take their businesses to the next level. Services such as Talent Management, Studio Setup, Livestreaming and Short Video filming among many others. Besides that, we also work closely with enforcement teams to ensure that fraudulent or scammer 3rd Party "partners" are reported and protected from our sellers.

In this role you will be responsible for the operation and management of TikTok Shop Partner ecosystem, design the full life cycle growth path of the service provider in the platform and build a match-making mechanism for service providers and merchants.

**Responsibilities**:

- Responsible for the operation and management of TikTok Shop Partner ecosystem, and improving the cooperation efficiency between service providers and platforms by designing relevant policies, mechanisms and products of service providers
- Responsible for lead generation of TikTok Shop Partners (TSPs) recruitment and development
- Provide ongoing support and evaluation to the service provider to help them grow rapidly on this platform
- Responsible for planning and the execution of TikTok Shop Partner's development strategy
- Be responsible for the overall performance indicators, partner satisfaction and product effectiveness of the service provider system

**Qualifications**:
Minimum Qualifications
- Bachelor's degree or above, with more than 3 years of experience in large Internet companies, and a background in e-commerce business is preferred
- Familiar with the operation system of the e-commerce platform and the ecological operation mode of the service provider

Preferred Qualifications
- Have rich experience in project management and XFN collaboration
- Have certain team management experience and be able to lead the team to continuously improve the satisfaction of partners through mechanised and productised solutions

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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