Customer Experience, Insurance Services

**Responsibilities**: **Job Description**: - Ensure customer enquiries/ requests in relation to products, claims, services etc are attended to and resolved within the set turnaround time - Complaint Management including escalation of case to Manager, respective stakeholders, fact-findings and providing appropriate solution within the set timeframe and...

**About FWD** FWD Group spans Hong Kong & Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan and Malaysia, offering life and medical insurance, general insurance, employee benefits, Shariah and Family Takaful products across a number of its markets. FWD is focused on creating fresh customer experiences, with easy-to-understand and...

Job Description **Responsibilities**: To give advice to clients on any matters pertaining to their insurance portfolio and to serve in the interest of the clients based on the prescribed policy. To follow up and liaise with clients, insurance companies and relevant authority on any matters pertaining to their insurance portfolio, broking documentation,...

Job Summary- Act as a liaison, provide product/services information and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction for both Conventional and Takaful insurance services.- Key Tasks & Accountabilities- Welcome customers as...

Insurance Customer Service Lead PositionThe Generali Group is seeking a highly skilled Insurance Customer Service Lead to join our claims operations team. The successful candidate will be responsible for managing the claims support services function, including handling incoming emails, attending to first notifications of loss, and providing timely and...

Job Summary- Develop, implement and maintain the optimum International Program solution for each assigned customer, working only on the most complex and/or multi line propositions, to deliver excellent service to customers and ensure profitable business outcomes.- Job Accountabilities - Key Accountabilities- Design and articulate program structure and...

Navigator Insurance Brokers Ltd is a customer-focused insurance brokerage that prides itself on providing exceptional services to its clients. As we continue to expand our operations in Kuala Lumpur, we are seeking a highly motivated and detail-oriented individual to join our team as an Insurance Back Office Assistant.Responsibilities:Handle client enquiries...

**Position: Accounts Executive.**: - **Salary: RM 3000-4000.**: - **Location: Central Business District, Kuala Lumpur.** **About the hiring company** Our client is a group of reputable companies involved in diverse businesses, providing well known brands in general insurance, financial services and information technologies. Their corporate head office is...

**Position: Accounts Executive.**: - **Salary: RM 3000-4000.**: - **Location: Central Business District (City center), Kuala Lumpur.** **About the hiring company** Our client is a group of reputable companies involved in diverse businesses, providing well known brands in general insurance, financial services and information technologies. Their corporate...

**Position: Accounts Executive.**: - **Salary: RM 3000-4000.**: - **Location: City center, Kuala Lumpur.** **About the hiring company** Our client is a group of reputable companies involved in diverse businesses, providing well known brands in general insurance, financial services and information technologies. Their corporate head office is located at...

**Position: Accounts Executive.**: - **Salary: RM 3000-4000.**: - **Location: Central Business District, Kuala Lumpur.** **About the hiring company** Our client is a group of reputable companies involved in diverse businesses, providing well known brands in general insurance, financial services and information technologies. Their corporate head office is...

**Position: Telemarketer-Insurance Call Center.**: - **Salary: RM 2000-2500.**: **Introduction** An insurance company in KL is looking to hire Telemarketers at their Call Center. The primary purpose is responsible for customer service inquiries that have been received from external customers. **Job role and responsibilities** As Telemarketer, your role is...

**Position: Telemarketer-Insurance Call Center.**: - **Salary: RM 2000-2500.**: **Introduction** An insurance company in Kuala Lumpur is looking to hire Telemarketers at their Call Center. The primary purpose is responsible for customer service inquiries that have been received from external customers. **Job role and responsibilities** As Telemarketer,...

**Position: Telemarketer-Insurance Call Center.**: - **Salary: RM 2000-2800.**: **Introduction** A long established insurance company in KL is looking to hire Telemarketers at their Call Center. The primary purpose is responsible for customer service inquiries that have been received from external customers. **Job role and responsibilities** As...

We are seeking a Commercial Insurance Executive to join our team in Greater Kuala Lumpur.About the Role:This is an exciting opportunity to work with banks and develop profitable business relationships.Key Responsibilities:Develop and maintain strong relationships with key decision-makers at banks.Identify opportunities for growth and develop strategies to...

We are looking for an experienced Insurance Sales Specialist to join our team in Greater Kuala Lumpur.About the Role:This is an exciting opportunity to work with banks and develop profitable business relationships.Key Responsibilities:Work closely with banks to identify opportunities for growth and develop strategies to achieve sales targets.Provide expert...

**Key Responsibilities**: - Provide service and guidance to customers. - Answering customer’s queries in any communication channel and provide the best solution to customers. - Update sales statement in the sales tracking system. - Ensure that all clients receive their financial statements on time. - Following up on previous customers for potential...

**Key Responsibilities**: - Provide service and guidance to customers. - Answering customer’s queries in any communication channel and provide the best solution to customers. - Update sales statement in the sales tracking system. - Ensure that all clients receive their financial statements on time. - Following up on previous customers for potential...

We are looking for an experienced Insurance Expert Leader to join our team at Zurich Insurance Malaysia Berhad.About the TeamThe team provides professional actuarial services to actuarial management and business partners.Lead team in providing professional actuarial services to actuarial management and business partners.Perform complex statistical analyses,...

About UsTokio Marine Insurance Group (Asia) is a leading insurance company that provides innovative solutions to customers across Asia. Our company values teamwork, innovation, and customer satisfaction. We are committed to being a responsible corporate citizen and contributing to the well-being of our communities.We are currently seeking a highly skilled...