Client Servicing

4 weeks ago


Kuala Lumpur, Malaysia Elitez Pte Ltd Full time

**Company: Advertising Agency**

**Location: Petaling Jaya**

**Responsibilities:

- **
- Serve as the main liaison between the design team and clients, building and maintaining strong client relationships.
- Gather project requirements from clients and effectively communicate them to the design team.
- Collaborate with clients to understand their design objectives, preferences, and target audience to provide creative solutions that align with their brand identity.
- Coordinate project timelines, ensuring that all design deliverables are completed within agreed-upon deadlines.
- Conduct regular status meetings with clients to provide updates on project progress, address any concerns, and gather feedback.
- Manage client expectations and proactively address any issues or challenges that may arise during the project lifecycle.
- Ensure the quality and accuracy of all design deliverables, conducting thorough reviews and obtaining client approvals before finalizing designs.
- Monitor and track project budgets to ensure profitability and manage any scope creep.
- Stay up-to-date with industry trends and best practices in design and effectively share this knowledge with clients and the design team.
- Identify opportunities for upselling and cross-selling additional design services to existing clients.

**Requirement:

- **
- Good working attitude
- Willing to do and learn
- Strong interpersonal skill
- Solution-oriented
- Possess own transport and willing to travel occasionally
- Knowledge in designing is added advantage

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM2,300.00 - RM5,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Supplemental pay types:

- 13th month salary
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer service (preferred)
- Graphic design (preferred)

Willingness to travel:

- 25% (preferred)



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