Client Servicing
4 weeks ago
**Company: Advertising Agency**
**Location: Petaling Jaya**
**Responsibilities:
- **
- Serve as the main liaison between the design team and clients, building and maintaining strong client relationships.
- Gather project requirements from clients and effectively communicate them to the design team.
- Collaborate with clients to understand their design objectives, preferences, and target audience to provide creative solutions that align with their brand identity.
- Coordinate project timelines, ensuring that all design deliverables are completed within agreed-upon deadlines.
- Conduct regular status meetings with clients to provide updates on project progress, address any concerns, and gather feedback.
- Manage client expectations and proactively address any issues or challenges that may arise during the project lifecycle.
- Ensure the quality and accuracy of all design deliverables, conducting thorough reviews and obtaining client approvals before finalizing designs.
- Monitor and track project budgets to ensure profitability and manage any scope creep.
- Stay up-to-date with industry trends and best practices in design and effectively share this knowledge with clients and the design team.
- Identify opportunities for upselling and cross-selling additional design services to existing clients.
**Requirement:
- **
- Good working attitude
- Willing to do and learn
- Strong interpersonal skill
- Solution-oriented
- Possess own transport and willing to travel occasionally
- Knowledge in designing is added advantage
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: RM2,300.00 - RM5,000.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Yearly bonus
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer service (preferred)
- Graphic design (preferred)
Willingness to travel:
- 25% (preferred)
-
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