Mandarin Speaker
7 months ago
Language proficiency: Fluency in Mandarin is essential for a Mandarin customer support role. You'll need to communicate effectively with Mandarin-speaking customers, both verbally and in writing. Strong listening skills are also important to understand customer concerns accurately.
Issue resolution: Your primary responsibility is to address customer concerns and provide solutions. This can involve troubleshooting technical problems, answering product-related questions, handling billing inquiries, or assisting with account management.
Empathy and patience: Dealing with customer issues requires empathy and patience. You should be able to understand the customer's perspective, remain calm under pressure, and maintain a professional and friendly demeanor throughout the interaction.
Product knowledge: To effectively assist customers, you'll need a thorough understanding of the products or services offered by your company. This knowledge enables you to provide accurate information and guide customers appropriately.
Documentation and follow-up: It's important to document customer interactions, including their issues, resolutions, and any follow-up required. This helps in maintaining accurate records and ensures smooth communication within the customer support team.
Collaboration: Customer support roles often involve collaboration with other teams within the organization, such as technical support, sales, or billing. You may need to escalate complex issues to higher-level support or coordinate with different departments to resolve customer concerns.
Problem-solving skills: Effective problem-solving skills are valuable in a customer support role. You should be able to analyze customer issues, identify root causes, and propose appropriate solutions or workarounds.
Mandarin customer support roles are in demand, particularly in organizations that serve Mandarin-speaking customer bases or have operations in Mandarin-speaking regions. Fluency in both Mandarin and English is often a requirement, as you may need to communicate with customers who are bilingual or with colleagues in English-speaking teams.
**Salary**: RM2,140.39 - RM4,500.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
- Night shift
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
-
Mandarin Trainer
7 months ago
Kuala Lumpur, Malaysia Fasih Mandarin Sdn. Bhd. Full timeSalary: RM2,300.00 - RM3,500.00 EXCLUSIVE PERKS: A full scholarship awaits those who do not possess the highest Mandarin teaching certification. **Responsibilities**: - To teach and train Mandarin to non-native speakers of all ages. - Evaluate students’ performances, including grading homework assignments and making notes of how well students...
-
Mandarin Speaker
1 week ago
Kuala Lumpur, Malaysia Nexroar Services Sdn Bhd Full time**Responsibilities**: - Roles and Responsibilities for IT Customer Service (Mandarin speaker)- Mandatory to Speak, Read and Write Mandarin - Need to understand the requirements, communicate and need to assist our Technical Team - Need to manage Incidents for the Group, within SLA - Provide professional, technical and service to Soc analysts - Maintain...
-
Telesales & Telemarketer - Mandarin Speaker (Native
7 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Telemarketer **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Telemarketing Thai Telesales telemarketer Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English - **Job Opportunity: Telesales &...
-
Mandarin Speaker
7 months ago
Kuala Lumpur, Malaysia amIT Global solutions sdn bhd Full timeLooking for a Fresher or experienced person for this mandarin speaker role **Job Type**: Permanent Pay: RM3,000.00 - RM3,500.00 per month **Benefits**: - Health insurance - Opportunities for promotion - Professional development Schedule: - Rotational shift Supplemental pay types: - Performance bonus **Language**: - Mandarin (required)
-
Mandarin Speaker Required
7 months ago
Kuala Lumpur, Malaysia Malay Full timeMandarin speaker Required for Customer service job Salary -Upto 5000myr ( Based on work experience + interview performance) work Place - Kuala Lumpur & Cyberjaya Education -SPM Language -Mandarin proficiency shift -Rotational whatsapp +60 3-4065 0766 Join Our FB Group For Daily Job Updates Pay: Up to RM5,000.00 per month **Benefits**: -...
-
【mandarin Speaker】hyperscaler IT Sales
7 months ago
Kuala Lumpur, Malaysia Mindpec Solutions Full timeWe are hiring for **#Mandarin Speaker #HyperScaler Cloud #IT Sales** - **◇**_**Inside Sales Representative (HyperScaler Cloud - Singapore)**_**◇**_ **【IT Sales】【8:45am-5:15pm Mon-Fri 】【Mandarin】【Permanent】【Kuala Lumpur】【immediate joiner】** **Job Title: Inside Sales Representative** ▪ _**Requirements**:_ - Language - English...
-
Chat Support- Mandarin Speaker
6 months ago
Kuala Lumpur, Malaysia GRATITUDE INC. Full timeCHAT SUPPORT -LOCAL MALAY, MANDARIN SPEAKER 23 HC. RM3.7k - RM4.1 complexity allowance + RM200 Housing allowance + KPI Allowance + Shift Allowance Can work on a rotational shift 24/7 and on weekends and holidays. Good English comms skills Pay: From RM4,100.00 per month **Benefits**: - Flexible schedule Application Question(s): - Can you read and write...
-
Chat Support- Mandarin Speaker
6 months ago
Kuala Lumpur, Malaysia IPNX NIGERIA LIMITED Full timeVacancy: - Chat Support - Mandarin Speaker Location: Kuala Lumpur, Malaysia **Salary**: Basic: RM 3500 - RM4100 + Complexity Allowance: RM500 + KPI Allowance + Shift Allowance Language: Mandarin + English Working Hour: 24*7 Rotational Education/Requirement: Degree with experience or Diploma holder with 1 yrs exp or SPM with 3 yrs exp Headcount:...
-
Mandarin Speaker Customer Support
7 months ago
Kuala Lumpur, Malaysia Eteam Workforce Sdn. Bhd. (Malaysia) Full timeAre you looking for Day shift Job Here we are hiring ," **Mandarin Speaker - Local Malaysian**" Must be fluent in English too (B2 level ) for **Customer support** ( Call Center ) Work Place - KL Sentral Salary - **3,800 -4000myr** shift - Day Shift Job type - Onsite ( need to come office ) Education - SPM & above can apply, No work experience is required...
-
Helpdesk Representative
7 months ago
Kuala Lumpur, Malaysia Techtiera Sdn Bhd Full time**ob title - Helpdesk Representative - Mandarin Speaker** **Location - Kuala Lumpur, Malaysia** **Duration - Permanent Full Time** **Open for expats** **Requirements**: - Responsible for resolving staff and customer technological questions that need technical support. - Excellent written and verbal communication skills - Able to clearly communicate...
-
Csr (Mandarin Speaker)
7 months ago
Kuala Lumpur, Malaysia Selective SDN Bhd Full timePosition: CSR (Mandarin Speaker) **Salary**: 3500-3700 MYR? Work location:, Kuala Lumpur - KL Sentral - Menara menulife damansara Company: Upstream bpo Must-have requirements: ⚫ Diploma holders with minimum of 1 year of working experience / Degree holders in related working experience preferred in Contact Centre - Fresh graduates with Mandarin Speaking...
-
Customer Service-mandarin Speaker
7 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Service Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience at least 2...
-
Tech Support
2 days ago
Kuala Lumpur, Malaysia Language Talent Solutions Full timePosition: Tech Support - Mandarin speaker Location: KL Sentral Working Time: 24/7 rotational shift **Salary**: RM4000 + Allowances (total up to RM600 - KPI & Shift) Joining Date: August **Requirements**: - Language: Fluency in MANDARIN is a must - Bachelor's Degree holder - Minimum 2 years of experience in customer service Your Responsibilities: -...
-
Customer Service
6 months ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: Customer Service - Mandarin Speaker (PERMANENT NIGHT SHIFT) Location: Bangsar South, Kuala Lumpur, Malaysia **Salary: RM4200** Head Counts: 15 Joining Date: ASAP Timings: 5 Days a week, PERMANENT NIGHT SHIFT, (Rotational shift) Role & Responsibilities: - Take call and provide accurate answer to customer queries. - Delivery excellent customer...
-
Chat Support
4 days ago
Kuala Lumpur, Malaysia Career International Full timeJob Title: Chat Support (Mandarin speaker ) Location: KL Sentral Working Hours: shift rotation Min Requirement : Degree - 1 year experience, Diploma -1 year Salary up to : RM3500 (Basic) + Shift Allowance + KPI Allowance **DUTIES AND RESPONSIBILITIES**: - Understand customer enquiries and ensure they are answered or routed through the appropriate...
-
Product Specialist
9 hours ago
Kuala Lumpur, Malaysia Agri Plant Decoration Full time**Requirements**: - Mandarin Speaker needed - Welcome Experience in sales or customer service to apply - Welcome fresh graduates to apply - Passionate in sales or related fields - Attention to details, able to complete the task with minimum supervision - Well communication skills - Posses own transportation **Responsibilities**: - Well know company...
-
Finance Associates
7 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Other Foreign Language Expert **Timings**:Day Shift (Permanent) **Industry**:Accounting / Finance **Work Mode**:Work from office **Functional Area**:Banking / Financial Services Key Skills: Bahasa Mandarin Cantonese Thai Sales Order - Local Malaysian Mandarin Speaker Level 2A Finance Graduate with 1-3 years of experience in Invoice processing...
-
Mandarin Speaker Normal Working Hours
7 months ago
Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full time**Job description** We are looking for a collections officer (Mandarin Speaker) to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not...
-
Sales Consultant
7 months ago
Kuala Lumpur, Malaysia Micro Energy Holdings (M) Sdn Bhd Full time**Preferable to start immediately** **RM2000 + Commission** **Location : Old Klang Road** - Business development on Solar market segment, proposing and implementing the complete marketing, commercial strategy and the related business plan to develop business - Getting internal committee approvals and execute Solar projects in Malaysia. - Secure solar...
-
Chat Support
7 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full timePosition: Chat Support - Mandarin Speaker Location: KL Sentral Working hours: 24/7 rotational shift **Salary**: RM3,200 - RM4,100 (basic) + RM500 (fixed complexity allowance) + KPI allowance (RM300) + shift allowance (RM400) **Requirements**: - Able to read and write in simplified and traditional Chinese - Open to fresh graduates with no working...