Csr (Mandarin Speaker)
7 months ago
Position: CSR (Mandarin Speaker)
**Salary**: 3500-3700 MYR?
Work location:, Kuala Lumpur - KL Sentral - Menara menulife damansara Company: Upstream bpo
Must-have requirements:
⚫ Diploma holders with minimum of 1 year of working
experience / Degree holders in related working experience preferred in Contact Centre
- Fresh graduates with Mandarin Speaking skills are strongly
- Possess customer centric/ strong customer service mindset urged to apply
- Committed and a good team player with willingness to step into a leadership role
- Independent and resourceful with the ability to thrive under pressure
- Meticulous, well organized and has the ability to solve problems
- Able to multitask and manage time effectively Job Purpose:
- To attend to inbound calls enquiries over various range consumer financial products and services
⚫ To handle calls professionally by providing accurate and
timeline information and able to provide effective solution to customer's queries.
- To provide personalized customer service to customers, whilst maintaining a professionalism and a proper phone etiquette
**Job Types**: Full-time, Contract, New-Grad
Contract length: 12 months
**Salary**: From RM3,700.00 per month
Supplemental pay types:
- Attendance bonus
- Overtime pay
- Performance bonus
-
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