Customer Service Agent

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia KAALI HR Full time
Customer Service Agent - Simplified Mandarin and Cantonese Speakers Wanted
Kaali HR is looking for highly motivated and enthusiastic customer service agents to join their team As a Customer Service Agent - Simplified Mandarin and Cantonese Speakers, you will have the opportunity to work in a fast-paced environment, interacting with clients, resolving issues, and contributing to the growth and success of our client, a prominent bank. If you possess excellent communication skills, are fluent in Mandarin or Cantonese, and are eager to learn and grow, we encourage you to apply

Responsibilities:
  • Deliver top-notch customer service to clients via voice calls, addressing their queries and concerns.
  • Work collaboratively with colleagues to achieve business objectives, sharing knowledge and best practices.
  • Participate in ongoing training and development to enhance language proficiency and product knowledge.
  • Meet productivity targets and adhere to company policies and procedures.


  • Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFN SDN BHD Full time

    We are seeking a dedicated and results-driven Rotational Basis Customer Service Agent to join our team in Bangsar South. As a key member of our support team, you will provide excellent customer service to our clients while maintaining a professional demeanor at all times.Job Summary:Flexible hours available1 year of relevant work experience required for this...

  • Customer Care Agent

    5 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Addex Sdn Bhd Full time

    We are seeking a highly skilled Customer Care Agent to join our team at Addex Sdn Bhd. As a hybrid employee, you will have the opportunity to work both in the office and remotely, depending on your role. In this position, you will be responsible for providing excellent customer service and support through various channels. Your goal will be to ensure that...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MindPec Solutions Full time

    MindPec Solutions invites applications from highly skilled Digital Service Agents to fill a full-time position in Kuala Lumpur. As a crucial member of the team, you will be responsible for delivering outstanding digital support services with a focus on Japanese language fluency.To excel in this role, you must possessA valid work permit in MalaysiaRelevant...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time

    Senior Agent, Customer Service (Vietnamese Speaker)Who We AreAt OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Doo Group Full time

    Doo Group is a leading global financial services company that offers a wide range of products and services to clients worldwide. As a Financial Services Agent, you will play a critical role in supporting our business expansion plans and delivering exceptional customer experiences.We're looking for candidates with a strong academic background in Economics,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full time

    Job Description:We are seeking a Customer Service Excellence Manager to join our team at TIME's group.The ideal candidate will have a strong background in customer service or quality assurance, with experience conducting regular audits of customer interactions.Evaluating agent performance based on predefined quality assurance criteria is also essential for...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Life Full time

    At Great Eastern Life, we're looking for an Agent Relationship Manager to join our team. In this role, you will be responsible for promoting organic growth from existing agents & customers, supporting continuous recruitment of new agents, and providing training to agents and other intermediaries.Key ResponsibilitiesPromote organic growth from existing agents...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Da Vinci Clinic Full time

    We are looking for a Remote Customer Experience Agent to join our team at Da Vinci Clinic. In this role, you will interact with patients and clients through various online channels, providing support and resolving issues.Your Key Responsibilities will include:Responding promptly to inquiries via email, live chat, and social media platforms.Providing detailed...

  • Customer Service

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Ferrari Logistics Full time

    Add expected salary to your profile for insightsFerrari Group is the one-stop service provider specialising in shipping, integrated logistics and high value-added services for jewellery and precious goods, worldwide.Established in 1959 as a customs broker and forwarding company in Italy, Ferrari Group has evolved into an extraordinary global network with...

  • Telesales Agent

    5 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Cartrack Full time

    Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaAbout the job Telesales Agent (Kuala Lumpur)We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Telesales Agent to join our team. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Life Full time

    Company Overview:Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work.This role is ideal for an experienced professional looking to make a meaningful contribution to our organisation as Assistant Manager,...

  • Real Estate Agent

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Kith and Kin Realty Full time

    Kith and Kin Realty is a new generation Real Estate Agency based in Malaysia, devoted to providing exceptional experiences to customers, co-agents, and partners. The company believes in empowering its team members to deliver the best service possible. The essence of Kith and Kin lies in friendship, family, and togetherness, with a shared commitment to the...

  • Patent Agent

    7 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Spruson & Ferguson Full time

    We are currently looking for a registered Patent Agent to join our team in our Kuala Lumpur office.Candidates considering this position will be registered Patent Agents and have a PhD or master's in Biology, Biochemistry, Biotechnology or Life Science (in any field of specialization), chemistry or Material Science (in any field of specialization). More...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SRG Asia Pacific Sdn Bhd Full time

    Customer Support PositionWe are looking for a talented individual to fill the position of Digital Live Chat Support Agent. In this role, you will be responsible for providing timely and effective support to our customers through live chat.Primary ResponsibilitiesInteract with customers through live chat and resolve their issues.Communicate clearly and...

  • Retention Agent

    6 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Blueberry Markets Group Full time

    As a Retention Agent, your main responsibility is to engage with existing customers, nurturing long-term relationships, and improving customer retention. You'll proactively reach out to customers who might be considering discontinuing or downgrading their services, aiming to understand their concerns and offer tailored solutions. Your objective is to retain...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Shangri-La Shared Services Sdn Bhd Full time

    About the JobThe Multilingual Contact Centre Agent is responsible for handling customer inquiries and resolving issues in multiple languages, including Mandarin and Cantonese.You will be part of a dynamic team that values collaboration, innovation, and continuous improvement.As a Multilingual Contact Centre Agent, you will have the opportunity to work on...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Life Full time

    Job Overview:Great Eastern Malaysia is committed to Equal Employment Opportunity, and all qualified applicants shall receive a fair and equal consideration for employment.This is an exciting opportunity to join our team as Assistant Manager, Customer & Agent Service Centre and contribute to delivering exceptional customer experiences.Responsibilities:Manage...

  • Recovery Agent

    6 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    Job Summary:We are seeking an accomplished Recovery Agent to join our team at Businesslist.Primary Duties:BUILD TRUST WITH CUSTOMERSNegotiate effective repayment plans with customers.PROVIDE CUSTOMER SUPPORTCommunicate clearly and consistently with customers about their debt status.RECEIVE PAYMENT UPDATESAdhere to Collection Managers' established Key...

  • Guest Service Agent

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Shangri-La Group Full time

    Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters....


  • Kuala Lumpur, Kuala Lumpur, Malaysia Localizationacademy Full time

    Who We AreAt OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking...