Business Development Operations Executive

7 months ago


Kuala Lumpur, Malaysia Shopee Full time

DepartmentBusiness Development and Partnerships- LevelEntry Level- LocationMalaysia - Kuala LumpurThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Manage day-to-day supply chain operations including inventory and outbound monitoring, perform root cause analysis whenever there is issue raised by stakeholders.
- Utilise analytics tools to generate reports and dashboards that provide insights into supply chain performance. Monitor key performance indicators (KPIs) and provide recommendations for improvement.
- Coordinate with the merchandising team to ensure accurate categorization, tagging, product descriptions and dimensions for all items listed.
- Ensure all reporting and tasks are done in a timely manner including inventory adjustments payout and wallet adjustments submission.
- Work closely with stakeholders to address brands/ customers complaints, liaise with relevant stakeholders to provide support in a timely and professional manner.
- Identify opportunities for process optimization and cost reduction within the supply chain, assist in maintaining project documentations and outcome monitoring.
- Other ad hoc tasks as needed.

**Requirements**:

- Fresh graduates are encouraged to apply. Experience in administrative work in e-commerce, digital or tech companies would be an added advantage.
- Excellent analytical and problem-solving skills, with the ability to leverage data to drive operational improvements.
- Detail-oriented with exceptional organisational and multitasking abilities.
- Strong communication skills, both written and verbal, with the ability to collaborate effectively with cross-functional teams.
- Independent and flexible to take on new tasks.
- Ability to adapt to a fast-paced and dynamic work environment.



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