Customer Service Representative

2 weeks ago


Nusajaya, Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full time

**Project scope**:

- Handling general inquiries related to billing and other concerns from customers.

**Job scope**:

- Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.

**Requirements**:

- With at least 1-year of experience in customer service
- Fluent in both languages Eng & Man (Main Requirement, must be a mandarin speaker)
- Proficient in Microsoft Office
- Swift typing skills

**Working Hours**:
MON - FRI: 8AM - 5PM / 8:30AM - 5:30PM / 9AM - 6PM Shifts are based on operational requirements
SAT: 8AM -12PM / 8:30AM - 1230PM /9AM - 1PM
OFF: Sundays, and SG-based Public holidays

**Salary**: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Flexible schedule
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Commission pay

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)



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