Customer Service Representative

**Responsibilities**: - Listen attentively to customer inquiries and empathize with their concerns, demonstrating a genuine commitment to resolving issues. - Provide accurate and up-to-date information about products, services, policies, and promotions to customers. - Assist customers in navigating our website, online platforms, and self-service tools,...

Customer Service Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Submit documentation to immigration and other related authorities - Keeping...

**Job Highlights**: - Global BPO company - Opportunity to grow in an E-commerce & online shopping platform industry - 1 month training provided - Free shuttle bus service provided (Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square) **Job Descriptions**: - Taking ownership to solve challenges faced by...

Responding Promptly to customer inquiries - Communicating with customer through various complaints - Keeping records of customer interactions, transactions, comments, and complaints. - Providing feedback on the efficiency of the customer service representatives. **Job Types**: Full-time, Fresh graduate **Salary**: From RM1,900.00 per...

Customer Service Coordinator Duties and Responsibilities 1. Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. 2. Provide outstanding customer service to improve customer satisfaction and relationship. 3. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate...

_**More Than Just a Job, We Offer an Opportunity to Grow your Career! APPLY NOW!**_ - Resolving customer complaints and providing accurate information to improve customer’s satisfaction - Achieve KPI and SLA **Requirements**: - Good English and Bahasa Malaysia communication skills - **SPM leavers** and **Fresh Graduates **are welcome to start their first...

_**Gain the Experience You Need Today. Your Opportunity to be apart of an Award Winning International BPO Company!**_ - Handling inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other issues related to the company's products - Resolving customer complaints and providing accurate information to improve customer’s...

**Location**: - Medini, Iskandar Puteri, Johor - **FREE** shuttle bus service available from Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square **Job Highlights**: - Exciting opportunity with an international BPO company - Supporting e-hailing services - Work on a rotational shift schedule - Competitive...

Handling incoming call and message. - Provide exceptional customer service and support to clients, including responding to inquiries and resolving problems. - Taking & processing orders and transportation / delivery arranges. - Maintain existing customer base. - Completion of tasks assigned by superiors. - _**At least 2 years experience**_ in the related...

Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need. - Resolve customer queries efficiently and escalates problems promptly. - Ensure necessary and appropriate follow up actions are taken. **Requirement**: SPM & SKM Cert - Language proficiency in Bahasa and...

OPEN VACANCY FOR Customer Service Call Centre at Nusajaya/Medini Basic from RM1,900 - RM2,100 Allowance: Night Shift Allowance. RM300 KPI Achieved allowance : RM400 REQUIREMENT - No Experience also can apply. - Good communicate in Malay and English. - SPM and above - Own transport Job Descriptions: - Handling all inbound calls pertaining to customer...

OPEN VACANCY FOR Customer Service at Nusajaya/Medini (Call Centre). BASIC - RM 1900 - RM 2100 (Based on Experience). - Night Shift Allowance. RM300 - KPI Achieved allowance. RM400 REQUIREMENT - No Experience also can apply. - Good communicate in Malay and English. - SPM and above JOB DESCRIPTIONS: - Handling all inbound calls pertaining to customer...

**Job Highlights**: - Well-established global BPO company - Growth opportunities in the E-commerce and online shopping industry - Comprehensive one-month training program - Competitive salary and benefits - Complimentary shuttle bus service available (Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City...

**act as a liaison**: - **provide product/services information, answer questions**: - **resolve any emerging problems that our customer accounts might face with accuracy and efficiency

**The Opportunity: Customer Service Executive** As a Customer Service Executive, you will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **What's in it for you?** - **Passionate Team Environment**: Join a squad of customer service enthusiasts who...

_**Our Incora Story is really taking off - we’d love you to join us for the journey**_ **We are currently seeking an exceptional professional to join us as Customer Service Administrator** As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. As a Customer Service Admin, you will maintain up...

_**URGENT!**_ **Role Responsibilities**: - Ensure after-sales support to customers by providing a high-quality level of customer service (e. g. receiving and responding to customer queries, attending to customer needs); - Respond promptly and direct customer requests and issues to the designated resource and follow up on customer interactions; - Using the...

Customer Service Salary: RM2,100 - KPI up to RM400 - Night Shift Allowance up to RM300 Working Hours: Monday to Sunday 5/6 days, 1 off day Location: Nusajaya, Johor Requirements: - Min education: SPM/UEC/IGCSE certificates. - Malay and English. Those who can also communicate in Mandarin will be an added advantage. - Able to work rotational...

Handling incoming calls and messages - Provide exceptional customer service and support to clients, including responding to inquiries and resolving problems. - Maintain existing customer base. - Taking & processing orders and transportation / delivery arrangements. - Develop and maintain a filing system. - Completion of tasks assigned by superiors. -...

**Position**:* Customer Service Executive (Inbound) - Grab (Malaysian/Singapore market) **Benefits**:* Overtime (OT) KPI bonus Night Shift Allowance Training provided (1 month) **Job Types**:* Full-time, Contract (2years) - renewable depending on performance. **Working Days**:* 6 days’ work, 1 day off **Working Hours**:* 24/7 Rotational shift (9...