Customer Support Representative

**Location**: - Medini, Iskandar Puteri, Johor - **FREE** shuttle bus service available from Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square **Job Highlights**: - Exciting opportunity with an international BPO company - Supporting e-hailing services - Work on a rotational shift schedule - Competitive...

**Responsibilities** - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and...

Customer Service Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Submit documentation to immigration and other related authorities - Keeping...

**Responsibilities**: - Listen attentively to customer inquiries and empathize with their concerns, demonstrating a genuine commitment to resolving issues. - Provide accurate and up-to-date information about products, services, policies, and promotions to customers. - Assist customers in navigating our website, online platforms, and self-service tools,...

Job Requirement: - Minimum DOPLOMA level - Must have a pleasant personality - Able to speak in Bahasa Melayu and English. Chinese is an added advantage. - Ensure daily manpower status meeting production schedule and requirements. Other jobs as stated in Job Description Experience Level < 1 year, 1-3 years Job Responsibilities: - To attend walk-in customer...

**(FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)** **JOB SCOPE**: - Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc. **REQUIREMENTS**: - Good English communication skills (spoken & written) - SPM...

**Job Highlights**: - Global BPO company - Opportunity to grow in an E-commerce & online shopping platform industry - 1 month training provided - Free shuttle bus service provided (Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square) **Job Descriptions**: - Taking ownership to solve challenges faced by...

Responding Promptly to customer inquiries - Communicating with customer through various complaints - Keeping records of customer interactions, transactions, comments, and complaints. - Providing feedback on the efficiency of the customer service representatives. **Job Types**: Full-time, Fresh graduate **Salary**: From RM1,900.00 per...

Customer Service Coordinator Duties and Responsibilities 1. Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. 2. Provide outstanding customer service to improve customer satisfaction and relationship. 3. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate...

**Job Highlights**: - International BPO company - Opportunity to grow in an E-commerce & online shopping platform industry - Full training provided (1 month) - Attractive salary and benefits - Free shuttle bus service provided (Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square) **Job Descriptions**: -...

Job Overview:The Sales Executive will be responsible for driving sales growth by identifying and targeting potential clients, maintaining relationships with existing clients, and achieving sales targets. This role requires a proactive approach in seeking new opportunities, excellent communication skills, and the ability to close deals effectively.Duties and...

**(FREE shuttle bus service provided from Skudai, Tampoi, Gelang Patah, Taman Universiti, Bukit Indah and Larkin)** - Handling inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other issues related to the company's products - Resolving customer complaints and providing accurate information to improve customer’s...

_**Gain the Experience You Need Today. Your Opportunity to be apart of an Award Winning International BPO Company!**_ - Handling inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other issues related to the company's products - Resolving customer complaints and providing accurate information to improve customer’s...

_**More Than Just a Job, We Offer an Opportunity to Grow your Career! APPLY NOW!**_ - Resolving customer complaints and providing accurate information to improve customer’s satisfaction - Achieve KPI and SLA **Requirements**: - Good English and Bahasa Malaysia communication skills - **SPM leavers** and **Fresh Graduates **are welcome to start their first...

**(FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)** **JOB SCOPE**: - Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc. **REQUIREMENTS**: - Good English communication skills (spoken & written) - SPM...

**Responsibilities**: - Process sales orders upon receipt from the Project Manager. - Coordinate and liaise with factories, department heads, and customers to ensure timely fulfilment of contractual requirements by both the customer and SSPL. - Provide prompt feedback and updates to respective project managers on project progress. - Communicate with...

**Responsibilities**: - Process sales orders upon receipt from the Project Manager. - Coordinate and liaise with factories, department heads, and customers to ensure timely fulfilment of contractual requirements by both the customer and SSPL. - Provide prompt feedback and updates to respective project managers on project progress. - Communicate with...

_**Embark on your Customer Service career with a renowned international BPO company! Take a substantial step toward a successful professional journey enriched with attractive benefits!**_ **Job Highlights**: - International BPO company - Opportunity to grow in an E-commerce & online shopping platform industry - Full training provided (1 month) - Attractive...

Handling incoming call and message. - Provide exceptional customer service and support to clients, including responding to inquiries and resolving problems. - Taking & processing orders and transportation / delivery arranges. - Maintain existing customer base. - Completion of tasks assigned by superiors. - _**At least 2 years experience**_ in the related...

**Job Highlights**: - International BPO company - Opportunity to grow in an E-commerce & online shopping platform industry - Full training provided (1 month) - Attractive salary and benefits - Free shuttle bus service provided (Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square) **Job Descriptions**: -...