Customer Support Executive

Responsibilities Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to...

JOB DESCRIPTION Assist and resolve customers' inquiries with their services, payment issues, orders, Apps, etc. Give customers information about products and services, take orders, and process returnsREQUIREMENTS Must possess SPM and above Exceptional listening and communication skills in English and Bahasa Malaysia Able to work on 24/7 rotational...

Intake: May/June 2024 Resolving customer complaints and providing accurate information to improve customer's satisfaction Achieve KPI and SLARequirements: Good English and Bahasa Malaysia communication skills- SPM leavers and Fresh Graduates are welcome to start their first career in a call centre - Full Training ProvidedLocation: Nusa Jaya, a fastdeveloping...

Location: Nusa Jaya, a fastdeveloping city that offers a variety of great opportunities (FREE shuttle bus service provided Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square) Resolving customer complaints and providing accurate information to improve customer's satisfaction Achieve KPI and SLARequirements:...

_More Than Just a Job, We Offer an Opportunity to Grow your Career APPLY NOW_ Resolving customer complaints and providing accurate information to improve customer's satisfaction Achieve KPI and SLARequirements: Good English and Bahasa Malaysia communication skills- SPM leavers and Fresh Graduates are welcome to start their first career in a call centre -...

_**URGENT!**_ **Role Responsibilities**: - Ensure after-sales support to customers by providing a high-quality level of customer service (e. g. receiving and responding to customer queries, attending to customer needs); - Respond promptly and direct customer requests and issues to the designated resource and follow up on customer interactions; - Using the...

**Location**: - Medini, Iskandar Puteri, Johor - **FREE** shuttle bus service available from Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square **Job Highlights**: - Exciting opportunity with an international BPO company - Supporting e-hailing services - Work on a rotational shift schedule - Competitive...

**JOB SCOPE**: - Resolving customer complaints and providing accurate information to improve customer’s satisfaction - Working in a team to achieve KPI elements **REQUIREMENTS**: - Good English communication skills (spoken & written) - SPM leavers and Fresh Graduates are welcomed to start their first career in a Call Centre - Full Training...

_URGENT_Role Responsibilities: Ensure aftersales support to customers by providing a highquality level of customer service (e. g. receiving and responding to customer queries, attending to customer needs); Respond promptly and direct customer requests and issues to the designated resource and follow up on customer interactions; Using the inhouse system to...

**(FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)** **JOB SCOPE**: - Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc. **REQUIREMENTS**: - Good English communication skills (spoken & written) - SPM...

**Responsibilities** - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and...

Location: Medini, Iskandar Puteri, Johor- FREE shuttle bus service available from Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City SquareJob Highlights: Exciting opportunity with an international BPO company Supporting ehailing services Work on a rotational shift schedule Competitive salary and allowances Earn a...

**The Opportunity: Customer Service Executive** As a Customer Service Executive, you will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **What's in it for you?** - **Passionate Team Environment**: Join a squad of customer service enthusiasts who...

**About This Role**: As a Management Support Executive, you will be responsible for ensuring the smooth administration and success of the Operations department. **You Will Work On**: - Assisting to ensure Accounting Superhero’s services are delivered timely, on budget and complement to client’s standards and expectations. - Assisting clients to...

(FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)JOB SCOPE: Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc.REQUIREMENTS: Good English communication skills (spoken & written) SPM leavers and Fresh Graduates...

The Opportunity: Customer Service ExecutiveAs a Customer Service Executive, you will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.What's in it for you?- Passionate Team Environment: Join a squad of customer service enthusiasts who are as dedicated...

**(FREE shuttle bus service provided from Skudai, Tampoi, Gelang Patah, Taman Universiti, Bukit Indah and Larkin)** - Handling inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other issues related to the company's products - Resolving customer complaints and providing accurate information to improve customer’s...

**Job Highlights**: - Well-established global BPO company - Growth opportunities in the E-commerce and online shopping industry - Comprehensive one-month training program - Competitive salary and benefits - Complimentary shuttle bus service available (Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City...

**Job Highlights**: - Internationally known BPO company; - Opportunity to grow in an E-commerce & online shopping platform industry; - Full training provided (1 month); - Free shuttle bus service provided (Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square). **Job Descriptions**: - Taking ownership of...

JOB SCOPE: Resolving customer complaints and providing accurate information to improve customer's satisfaction Working in a team to achieve KPI elementsREQUIREMENTS: Good English communication skills (spoken & written) SPM leavers and Fresh Graduates are welcomed to start their first career in a Call Centre Full Training ProvidedSALARY & BENEFITS: Annual...