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L1 Customer Support
3 months ago
**JOB SCOPE**:
- Resolving customer complaints and providing accurate information to improve customer’s satisfaction
- Working in a team to achieve KPI elements
**REQUIREMENTS**:
- Good English communication skills (spoken & written)
- SPM leavers and Fresh Graduates are welcomed to start their first career in a Call Centre - Full Training Provided
**SALARY & BENEFITS**:
- Annual leaves and medical leaves.
- Quarterly staff recognition and appreciation.
- Office environment conducive to growth.
- Free shuttle van transportation to and from the office.
**CAREER GROWTH & TRAINING PROGARMS**:
- Career path progression: Executive > Senior Executive > Specialist > Team Leader > Assistant Manager > Manager.
- Comprehensive training programs covering product, process, and soft skills.
**Job Types**: Full-time, Fresh graduate
**Salary**: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Overtime pay
- Performance bonus
- Retention bonus
Expected Start Date: 03/13/2024