Customer Support

Responsibilities Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to...

**Location**: - Medini, Iskandar Puteri, Johor - **FREE** shuttle bus service available from Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square **Job Highlights**: - Exciting opportunity with an international BPO company - Supporting e-hailing services - Work on a rotational shift schedule - Competitive...

**(FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)** **JOB SCOPE**: - Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc. **REQUIREMENTS**: - Good English communication skills (spoken & written) - SPM...

**Responsibilities** - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and...

Location: Medini, Iskandar Puteri, Johor- FREE shuttle bus service available from Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City SquareJob Highlights: Exciting opportunity with an international BPO company Supporting ehailing services Work on a rotational shift schedule Competitive salary and allowances Earn a...

**Job Highlights**: - Well-established global BPO company - Growth opportunities in the E-commerce and online shopping industry - Comprehensive one-month training program - Competitive salary and benefits - Complimentary shuttle bus service available (Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City...

**Job Highlights**: - Internationally known BPO company; - Opportunity to grow in an E-commerce & online shopping platform industry; - Full training provided (1 month); - Free shuttle bus service provided (Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square). **Job Descriptions**: - Taking ownership of...

JOB DESCRIPTION Assist and resolve customers' inquiries with their services, payment issues, orders, Apps, etc. Give customers information about products and services, take orders, and process returnsREQUIREMENTS Must possess SPM and above Exceptional listening and communication skills in English and Bahasa Malaysia Able to work on 24/7 rotational...

Job Highlights: Internationally known BPO company; Opportunity to grow in an Ecommerce & online shopping platform industry; Full training provided (1 month); Free shuttle bus service provided (Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square).Job Descriptions: Taking ownership of challenges faced by...

Intake: May/June 2024 Resolving customer complaints and providing accurate information to improve customer's satisfaction Achieve KPI and SLARequirements: Good English and Bahasa Malaysia communication skills- SPM leavers and Fresh Graduates are welcome to start their first career in a call centre - Full Training ProvidedLocation: Nusa Jaya, a fastdeveloping...

Location: Nusa Jaya, a fastdeveloping city that offers a variety of great opportunities (FREE shuttle bus service provided Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square) Resolving customer complaints and providing accurate information to improve customer's satisfaction Achieve KPI and SLARequirements:...

_More Than Just a Job, We Offer an Opportunity to Grow your Career APPLY NOW_ Resolving customer complaints and providing accurate information to improve customer's satisfaction Achieve KPI and SLARequirements: Good English and Bahasa Malaysia communication skills- SPM leavers and Fresh Graduates are welcome to start their first career in a call centre -...

_More Than Just a Job, We Offer an Opportunity to Grow your Career APPLY NOW_ Resolving customer complaints and providing accurate information to improve customer's satisfaction Achieve KPI and SLARequirements: Good English and Bahasa Malaysia communication skills SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre Full...

**Job Highlights**: - International BPO company - Opportunity to grow in an E-commerce & online shopping platform industry - Full training provided (1 month) - Attractive salary and benefits - Free shuttle bus service provided (Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square) **Job Descriptions**: -...

**(GRAB JB/MY)** **Job Description**: Resolving customer complaints and providing accurate information to improve customer’s satisfaction Achieve KPI and SLA **Requirements**: Good English and Bahasa Malaysia communication skills SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided Able to...

**Responsibilities**: - Process sales orders upon receipt from the Project Manager. - Coordinate and liaise with factories, department heads, and customers to ensure timely fulfilment of contractual requirements by both the customer and SSPL. - Provide prompt feedback and updates to respective project managers on project progress. - Communicate with...

**Responsibilities**: - Process sales orders upon receipt from the Project Manager. - Coordinate and liaise with factories, department heads, and customers to ensure timely fulfilment of contractual requirements by both the customer and SSPL. - Provide prompt feedback and updates to respective project managers on project progress. - Communicate with...

**Responsibilities**: - Process sales orders upon receipt from the Project Manager. - Coordinate and liaise with factories, department heads, and customers to ensure timely fulfilment of contractual requirements by both the customer and SSPL. - Provide prompt feedback and updates to respective project managers on project progress. - Communicate with...

**(FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)** **JOB SCOPE**: - Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc. **REQUIREMENTS**: - Good English communication skills (spoken & written) - SPM...

**(FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)** **JOB SCOPE**: - Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc. **REQUIREMENTS**: - Good English communication skills (spoken & written) - SPM...