Customer Support Officer

Responsibilities Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to...

HR Internship Support in recruitment activities, such as hiring process, interview arrangement, referral program, and branding activities. Updating our internal databases with new employee information like contact details and employment forms Run general industryrelated errands Attend company functions and networking events such as Career Fair Completion of...

**Location**: - Medini, Iskandar Puteri, Johor - **FREE** shuttle bus service available from Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square **Job Highlights**: - Exciting opportunity with an international BPO company - Supporting e-hailing services - Work on a rotational shift schedule - Competitive...

_**More Than Just a Job, We Offer an Opportunity to Grow your Career! APPLY NOW!**_ - Resolving customer complaints and providing accurate information to improve customer’s satisfaction - Achieve KPI and SLA **Requirements**: - Good English and Bahasa Malaysia communication skills - SPM leavers and Fresh Graduates are welcomed to start their first career...

**JOB SCOPE**: - Resolving customer complaints and providing accurate information to improve customer’s satisfaction - Working in a team to achieve KPI elements **REQUIREMENTS**: - Good English communication skills (spoken & written) - SPM leavers and Fresh Graduates are welcomed to start their first career in a Call Centre - Full Training...

**Responsibilities**: - Listen attentively to customer inquiries and empathize with their concerns, demonstrating a genuine commitment to resolving issues. - Provide accurate and up-to-date information about products, services, policies, and promotions to customers. - Assist customers in navigating our website, online platforms, and self-service tools,...

**Responsibilities**: - Tune in attentively to customer inquiries and empathize with their concerns, showing a genuine commitment to resolving issues. - Provide accurate and up-to-date information about products, services, policies, and promotions to customers. - Assist customers in navigating our website, online platforms, and self-service tools, guiding...

**(FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)** **JOB SCOPE**: - Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc. **REQUIREMENTS**: - Good English communication skills (spoken & written) - SPM...

**Responsibilities** - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and...

Location: Medini, Iskandar Puteri, Johor- FREE shuttle bus service available from Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City SquareJob Highlights: Exciting opportunity with an international BPO company Supporting ehailing services Work on a rotational shift schedule Competitive salary and allowances Earn a...

**Job Purpose** He/she is responsible in sales and marketing of EIK’s range of product from prospecting, sales, collections and follow-up with production. He / she is also the bridge between the company and customers to ensure the satisfaction of the customers throughout the sales process. As a key person to connect all relevant department for smooth...

Responsibilities: Listen attentively to customer inquiries and empathize with their concerns, demonstrating a genuine commitment to resolving issues. Provide accurate and uptodate information about products, services, policies, and promotions to customers. Assist customers in navigating our website, online platforms, and selfservice tools, guiding them to...

Responsibilities: Tune in attentively to customer inquiries and empathize with their concerns, showing a genuine commitment to resolving issues. Provide accurate and uptodate information about products, services, policies, and promotions to customers. Assist customers in navigating our website, online platforms, and selfservice tools, guiding them to find...

(FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)JOB SCOPE: Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc.REQUIREMENTS: Good English communication skills (spoken & written) SPM leavers and Fresh Graduates...

**Responsibilities**: - Tune in attentively to customer inquiries and empathize with their concerns, showing a genuine commitment to resolving issues. - Provide accurate and up-to-date information about products, services, policies, and promotions to customers. - Assist customers in navigating our website, online platforms, and self-service tools, guiding...

**Job Highlights**: - Well-established global BPO company - Growth opportunities in the E-commerce and online shopping industry - Comprehensive one-month training program - Competitive salary and benefits - Complimentary shuttle bus service available (Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City...

**Job Highlights**: - Internationally known BPO company; - Opportunity to grow in an E-commerce & online shopping platform industry; - Full training provided (1 month); - Free shuttle bus service provided (Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square). **Job Descriptions**: - Taking ownership of...

Responsibilities: Tune in attentively to customer inquiries and empathize with their concerns, showing a genuine commitment to resolving issues. Provide accurate and uptodate information about products, services, policies, and promotions to customers. Assist customers in navigating our website, online platforms, and selfservice tools, guiding them to find...

JOB DESCRIPTION Assist and resolve customers' inquiries with their services, payment issues, orders, Apps, etc. Give customers information about products and services, take orders, and process returnsREQUIREMENTS Must possess SPM and above Exceptional listening and communication skills in English and Bahasa Malaysia Able to work on 24/7 rotational...

Job Highlights: Internationally known BPO company; Opportunity to grow in an Ecommerce & online shopping platform industry; Full training provided (1 month); Free shuttle bus service provided (Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square).Job Descriptions: Taking ownership of challenges faced by...