Service Delivery Assoc 3

3 weeks ago


Petaling Jaya, Malaysia Unisys Full time

**What success looks like in this role**:

- Provide support to all operations centres for facilities and purchasing matters.
- Response to all issue on a timely basis
- Understand the criticality of all operations.
- Perform duties in accordance with policies and procedures
- Build and maintain positive working relationships with internal and external stakeholders
- Maintain proper record and filing.
- Assist with the general office admin matters as assigned.
- Identify areas for continuous improvement and enhancement of the processes and procedures
- Take responsibility for follow-up services or problem escalation
- Analyze and highlight vendor operations performance
- Complete and submit reports as requested
- Support process improvement initiatives

LI-AP1

**You will be successful in this role if you have**:

- High level of self-motivation and initiative
- Ability to work under pressure
- Ability to prioritize and organize workloads to complete multiple, simultaneous tasks both for self and others
- Effective verbal and written communication skills
- Team focused
- Achievement orientated
- Proactive in continuously seeking new ways to do thing better
- Possesses a minimum of 3-4 years of working experience.
- Prior experience in office admin and procurement function will be added advantage
- Ability to work with team members, peers and external parties (such as vendors, building management, government agency and etc).
- Must be able to work to specific service level agreement (SLA) requirement.
- Familiar with Microsoft office

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.


  • Service Advisor

    4 weeks ago


    Petaling Jaya, Malaysia BMW Service Centre Full time

    Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...


  • Petaling Jaya, Selangor, Malaysia Dolphin - Creative Advertising Agency Full time

    Are you passionate about delivering exceptional customer service and have a knack for engaging with customers on social media? We are seeking a Service Delivery Support Executive to join our team at Dolphin Creative Advertising Agency and play a key role in ensuring a seamless customer experience for Royal Canin.This role involves managing customer...


  • Petaling Jaya, Selangor, Malaysia Avensys Consulting Full time

    Avensys Consulting is a leading global IT professional services company offering enterprise solution consulting, business intelligence, and managed services.About the RoleWe are seeking a System Engineer (Service Management) to join our team. This is an exciting opportunity to expand your skill set, achieve job satisfaction, and maintain work-life...


  • Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    About the PositionWe are looking for a highly motivated and experienced Service Delivery Operations Manager to join our team at Teleperformance. As an Assistant Contact Centre Manager, you will be responsible for managing the overall performance and governance of Statements of Work (SOW) in accordance with requirements and SLAs set out in this SOW.Main...


  • Petaling Jaya, Selangor, Malaysia CARSOME Full time

    About the RoleThis is a unique opportunity to join CARSOME as a Service Manager. You will be responsible for managing the workshop operations, ensuring compliance with company standards, and leading a team of service staff.Responsibilities:To manage all technical, Extended Warranty Program (EWP), inventory & human resource matters.Ensures efficient and...


  • Petaling Jaya, Malaysia Swap Logistics Distributions Sdn Bhd Full time

    Position Summary: - Plan, coordinate, review, and dispatch deliveries effectively to maximize productivity, while meeting our customer service objectives. Provide support to drivers as needed with questions or concerns regarding the delivery process. Effectively and efficiently handle all communication with customers and co-workers in a professional manner....


  • Petaling Jaya, Selangor, Malaysia Sovereign's Capital Full time

    Welcome to Sovereign's CapitalWe're a forward-thinking organization that values innovation and customer satisfaction. Our mission is to empower employees with cutting-edge technology and expertise.About This OpportunityThis exciting role offers the chance to lead our Technology Service Delivery team, driving the success of our IT Service Management platform....


  • Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time

    **Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

  • Delivery Specialist

    1 week ago


    Petaling Jaya, Malaysia Swap Logistics Distributions Sdn Bhd Full time

    **Position Summary** **Key Responsibilities** - Ensure prior calls to the customers are made with the given script before delivering the customer’s orders. - To ensure all delivery SOPs are always adhered to - 100% compliance - Provide exceptional customer service by being friendly, courteous, and professional. - To ensure all “safe device program”...


  • Petaling Jaya, Selangor, Malaysia Johnson Controls Full time

    The Service Admin Lead is responsible for supervising and managing the administrative processes within the Service Operations team. This role is crucial for ensuring the effective execution of non-book-bill activities, which include parts purchases, subcontractor purchase requisitions, goods receipts for third-party services, and the maintenance of install...


  • Subang Jaya, Selangor, Malaysia CTE Computer Centre Sdn Bhd Full time

    We are seeking a reliable delivery driver to join our team at CTE Computer Centre Sdn Bhd.As a Delivery Service Representative, you will be responsible for driving the van to deliver goods or transport passengers safely and efficiently. Your key responsibilities will include:Performing basic vehicle maintenance checks to ensure the van is roadworthy.Planning...


  • Petaling Jaya, Malaysia DD Express SDN BHD Full time

    Deliver goods to house, shops ,cafe Collect stamped and signed copy of Delivery Order (DO) after each delivery and Collect Goods Return from shops. To ensure deliver the correct product items and quantity. To ensure the lorry in good condition and perform the normal maintenance. Checking and update goods for delivery.(with company apps) Loading and...


  • Petaling Jaya, Malaysia NTT Ltd Full time

    At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...


  • Petaling Jaya, Malaysia IBM Full time

    Introduction The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud...


  • Petaling Jaya, Selangor, Malaysia Summitnext Full time

    We are seeking a dedicated and customer-focused individual to fill the position of Customer Service Specialist at SummitNext. In this role, you will have the opportunity to work closely with our sales and technical teams to provide exceptional customer service and support.Responsibilities:Provide timely and effective responses to customer inquiries and...

  • Delivery Manager

    4 weeks ago


    Petaling Jaya, Malaysia Global Computing Solutions Sdn Bhd Full time

    Role Context / Purpose - The purpose of the role is to follow through assigned demands end to end from request assessment to successful delivery and business case realisation - Coordination and communication to ensure full transparency against set timeline, cost and value realisation Key Responsibilities The key responsibilities of the role is to provide...


  • Petaling Jaya, Selangor, Malaysia Hydra X Full time

    About This RoleWe are looking for a highly motivated and organized individual to fill the position of Global Delivery Lead at Hydra X. As a key member of our team, you will be responsible for overseeing the financial operations of our Global Delivery Center (GDC), ensuring exemplary levels of delivery and quality.This includes managing related reporting and...


  • Petaling Jaya, Malaysia PERKASA SUMBER JAYA SDN BHD Full time

    **Job description** **Position Summary** - Act as the single point of contact to maintain strong customer relationships in terms of support cases management and reporting, preventive maintenance arrangement and presentation of reports, service performance review, execution of improvement plan and escalation management. **Responsibilities**: - Review and...

  • Food Delivery Rider

    2 days ago


    Petaling Jaya, Malaysia Hometaste Full time

    Up to **RM3500** with insurance!! **Only **6 HOURS** work per day **Only pick up **1 TIME** every session **Pay **2 TIMES** per month Delivery Items: Food Delivery location: Bukit Jalil areas - Delivery orders assigned will be within the same area or nearby Benefit: 1) Entitled to Personal Accident Insurance coverage up to **RM10,000** 2) Additional...


  • Petaling Jaya, Selangor, Malaysia Nirvana Asia Full time

    Required Skills and QualificationsEducation: Min Diploma/Degree in any field.Experience: Min 1 year of working experience in Customer Service field.Fresh Graduates Welcome!Essential Skills: Effective multitasking, fast learner, strong team player.