Service Delivery Assoc 3

392657BR **Assoc. Director DDIT APD Shared Services**: Malaysia **About the role** About this role: The Associate Director will play a meaningful role and will have an impact on multiple Novartis DDIT (DATA, DIGITAL & IT) ERP projects and beyond, which will greatly contribute to the success of many business/organization Goals. The Associate Director will...

What success looks like in this role:Provide support to all operations centres for facilities and purchasing matters. Response to all issue on a timely basis Understand the criticality of all operations. Perform duties in accordance with policies and procedures Build and maintain positive working relationships with internal and external stakeholders Maintain...

**Work Location**: Petaling Jaya **Employment Type**: Contractual **Roles and Responsibilities** - Leading the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out efficiently. - Maintaining positive relationships with customers by identifying customer needs and overseeing service delivery within the...

Key challenge for this role is striving for SAP operational and service delivery excellence with a strong focus on SAP technical availability and performance. - Accountable to meet committed business SLA agreements for global SAP technical services, in close cooperation with supporting platforms, partners and suppliers. - Accountable for follow up on...

**Overall Function**: - Responsible for making sure that services are being seamlessly delivered to the clients of an organization. - Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. **Primary Responsibilities**: - Ensure all services are delivered according to...

**What you will do**: - The Service Delivery Manager is responsible for the day to day management of people, customer requests and systems to ensure KPI’s and Service Levels are met. This includes planned/ unplanned technician scheduling & dispatching management, customer service requests coordination (from initiation to completion), parts management,...

**General Information**: - Req #- WD00062237- Career area: - Services- Country/Region: - Malaysia- State: - Selangor- City: - Petaling Jaya- Date: - Friday, April 5, 2024- Working time: - Full-time**Additional Locations**: - Malaysia - Selangor - Petaling Jaya **Why Work at Lenovo**: We are Lenovo. We do what we say. We own what we do. We WOW our...

**Overall Function**: - Responsible for making sure that services are being seamlessly delivered to the clients of an organization. Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. **Primary Responsibilities**: - Ensure all services are delivered according to...

Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...

**Main Job Tasks and Responsibilities**: - Manages the customers’ expectations and ensures that the operations meet the SLA. - Attends customer meetings, and customer's feedback and reviews. - Set clear objectives, evaluate progress, and instill a high-performance culture with focus on teamwork, service excellence and ownership for resolving customer...

Develop and improve cloud services in close collaboration with the business users and suppliers to meeting the service level agreements (SLAs), making sure the clients are satisfied and service delivery processes for the Product teams/Domains are in optimal shape. What we ask - Bachelor’s or Master’s Degree with a minimum of 8-10 years’ experience in...

**General Information**: - Req #- WD00060639- Career area: - Services- Country/Region: - Malaysia- State: - Selangor- City: - Petaling Jaya- Date: - Tuesday, March 12, 2024- Working time: - Full-time**Additional Locations**: - Malaysia - Selangor - Petaling Jaya **Why Work at Lenovo**: We are Lenovo. We do what we say. We own what we do. We WOW our...

**Job Scope**: 1)To answer call 2)To check incoming fax and proceed for further action 3)to issue and print Delivery order 4)to liaise with logistic to make sure smooth delivery 5)To assist other matter requires by Business Manager and other colleagues **Job Requirement**: Experience in using Microsoft excel/ word Strong attention to details and detail...

385816BR **S2P Service Delivery & Innovation Lead**: Malaysia **About the role** **Location**: Malaysia - **About this role**: The purpose of this role is to provide key insights into their Regional and Customer’s needs, and play a key role in designing and implementing standardized Service Delivery models that meet the region/customers’ needs and...

Position Summary: - Plan, coordinate, review, and dispatch deliveries effectively to maximize productivity, while meeting our customer service objectives. Provide support to drivers as needed with questions or concerns regarding the delivery process. Effectively and efficiently handle all communication with customers and co-workers in a professional manner....

Key challenge for this role is striving for SAP operational and service delivery excellence with a strong focus on SAP technical availability and performance. Accountable to meet committed business SLA agreements for global SAP technical services, in close cooperation with supporting platforms, partners and suppliers. Accountable for follow up on internal-...

**Job Highlights**- New Logistic Model: Creating local delivery eco-system- Future Prospect: Promotion to higher level as we're expanding- Future Prospect: 1 state 1 branch, managerial talent is neededAs the Operation Lead of MOTOREX Selangor Branch, you're responsible to make sure everything relevant to daily operation go smooth.(1) Manpower Management-...

**Job Highlights**- New Logistic Model: Creating local delivery eco-system- Future Prospect: Promotion to higher level as we're expanding- Future Prospect: 1 state 1 branch, managerial talent is neededAs the Operation Lead of MOTOREX Selangor Branch, you're responsible to make sure everything relevant to daily operation go smooth.(1) Manpower Management-...

**Job Highlights** - New Logistic Model: Creating local delivery eco-system - Future Prospect: Promotion to higher level as we're expanding - Future Prospect: 1 state 1 branch, managerial talent is needed As the Operation Lead of MOTOREX Selangor Branch, you're responsible to make sure everything relevant to daily operation go smooth. (1) Manpower...

**Job Highlights** - New Logistic Model: Creating local delivery eco-system - Future Prospect: Promotion to higher level as we're expanding - Future Prospect: 1 state 1 branch, managerial talent is needed As the Operation Lead of MOTOREX Selangor Branch, you're responsible to make sure everything relevant to daily operation go smooth. (1) Manpower...