Supervisor-reservations

5 months ago


Sepang, Malaysia Marriott International, Inc Full time

**Job Number** 23119246

**Job Category** Reservations

**Location** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

**Marriott Hotels**, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

**JW Marriott **is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment.



  • Sepang, Malaysia Marriott International, Inc Full time

    **Job Number** 24066953 **Job Category** Reservations **Location** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...


  • Sepang, Malaysia Marriott International, Inc Full time

    **Número de Empleo** 24066953 **Categoría de Empleo** Reservations **Ubicación** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management APTITUDES DESEABLES Educación: Título de estudios secundarios o...

  • Clerk-reservations

    5 months ago


    Sepang, Malaysia Marriott International, Inc Full time

    **Job Number** 23119234 **Job Category** Reservations **Location** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...

  • Reservations Agent

    5 months ago


    Sepang, Malaysia Marriott International, Inc Full time

    **Job Number** 24066950 **Job Category** Reservations **Location** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....


  • Sepang, Malaysia Marriott International, Inc Full time

    **رقم الوظيفة** 24066953 **التصنيفات** Reservations **الموقع** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟** N **نوع...


  • Sepang, Malaysia IBIS STYLES SEPANG KLIA Full time

    Manage the Reservations team & all rooms reservations processes for the hotel. For both individual and group bookings. - Assisting the Revenue Manager in developing new Reservations/Revenue SOP’s for the team following the introduction of a new property PMS. - Manage the Reservations team to meet and exceed budgeted targets. - Develop the Reservations team...


  • Sepang, Malaysia Marriott International, Inc Full time

    **Numéro de l'Emploi** 24066953 **Catégorie d'Emploi** Reservations **Lieu** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management QUALIFICATIONS RECOMMANDÉES Niveau d’études: Diplôme d’études...

  • Clerk-reservations

    5 months ago


    Sepang, Malaysia Marriott International, Inc Full time

    **Número de Empleo** 24066950 **Categoría de Empleo** Reservations **Ubicación** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management APTITUDES DESEABLES Educación: Título de estudios secundarios o...


  • Sepang, Malaysia SEIYON RENT A CAR SDN BHD Full time

    To assist in day to day Reservation & Accounting in the administration works. To handle basic accounts and accounting records, Account Payable and Account Receivables to ensure all accounts transactions are updated timely and accurately. Perform data-entry, documentation, printing & filing duties. Supporting management and executive staff by performing...


  • Sepang, Malaysia Teleport Full time

    **SUMMARY** **SALARY RANGE : MYR 2,800 - MYR 3,200** **A DAY IN A LIFE** As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to: - Responsible for the...

  • Site Supervisor

    5 months ago


    Sepang, Malaysia Hectare Heights Construction Sdn Bhd Full time

    General Supervisor at Construction Site We are established Construction Company located in Seri Kembangan, Selangor. Our construction field involves residential, factory, office building and etc. We are now looking talented and committed individuals who can contribute to maintain our tradition of excellence and We has dedicated employees working together...

  • Stewarding Supervisor

    5 months ago


    Sepang, Malaysia IBIS STYLES SEPANG KLIA Full time

    A stewarding supervisor **oversees, coordinates, and inspects every activity in the facility ranging from the kitchen workers to those working outside the kitchen environment**. They supervise the cleaning of the work environment and also ensure that the food menu is followed strictly and served on time. Duties & Responsibilities - Consistently offer...

  • Rental Service Officer

    5 months ago


    Sepang, Malaysia Euro Rent A Car Sdn Bhd Full time

    Job Description: Responsible for greeting customers, processing rentals and answering and receiving telephone call enquiries, resolving overdue rentals, responding to customer questions and complaints, servicing vehicles for customer rentals and communicating with drivers for customer pick-ups for shuttle service. Key Responsibilities: - Greet customers,...

  • Frontdesk

    5 months ago


    Sepang, Malaysia Possku Express Sdn Bhd Full time

    Responsibilities - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms, rates...

  • Frontdesk

    5 months ago


    Sepang, Malaysia SRI LANGIT HOTEL SDN BHD Full time

    Responsibilities - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms, rates...

  • Site Supervisor

    5 months ago


    Sepang, Malaysia Jana Tanmia Resources Sdn Bhd Full time

    Assist Site Engineer for site progress - Prepare paperwork such as site diary, measurements, photos, etc. - Responsible for safety of machine operator and site worker - Liaise with supplier for material delivery to site - Liaise with Sub-contractor for work arrangement. - Any other task assigned by the superior **Work Location - Dengkil** Requirement: -...

  • Rental Service Officer

    5 months ago


    Sepang, Malaysia Euro Rent A Car Sdn Bhd Full time

    Job Description: - Responsible for greeting customers, processing rentals and answering and receiving telephone call enquiries, resolving overdue rentals, responding to customer questions and complaints, servicing vehicles for customer rentals and communicating with drivers for customer pick-ups for shuttle service. - Key Responsibilities: - Greet...

  • Supervisor - Security

    5 months ago


    Sepang, Malaysia Segi Astana Sdn Bhd Full time

    Supervise and monitor the security and safety of all properties, assets, staff, tenants and visitors at gateway building/shopping mall. - To anticipate any preventive and pro-active actions that needs to be taken to prevent crime in and around the site. - To investigate and report all incidents of crime and safety that occurs in gateway building/shopping...

  • Site Supervisor

    5 months ago


    Sepang, Malaysia SALAK CITY DEVELOPMENT SDN. BHD. Full time

    At least **2 - 3 years of experience in the construction industry.**: - **Major in Civil & Structural**: - **Major in Mechanical & Electrical**: - Managing construction personnel and delegating tasks to meet deadlines - Performing regular inspections of the construction site - Identifying potential safety hazards and managing them accordingly - Ensuring...

  • Rostering Planner

    6 months ago


    Sepang, Malaysia AirAsia Full time

    **Position**:Rostering Planner, Crew Resources NMC** **Direct Reporting**:Manager, Rostering and Advance Crewing** **Indirect Reporting**:Roster Planning Supervisor** **Business Objectives** - ** Creation of compliant crew rosters and on time publication to crew members** - ** Crew coverage to meet the commercial requirements of the airline** - **...