Customer Service L Wfh L Good English L 24x7
2 weeks ago
Job description:
- Identifies customer needs by referring to case notes and examining each as a specific case.
- Performs routine call center activities concerning business products and services.
- Uses standard scripts and established guidelines and under supervision, to meet SLAs.
- Provides customers with information that is specialized and communicated in a warm empathetic manner.
- Gathers all necessary information to update the database.
- Escalates issues to senior levels, based on complaints or concerns.
- Explains company policies to customers.
- Performs other duties as assigned.
- Complies with all policies and standards
**Job Types**: Full-time, Permanent
**Salary**: RM3,500.00 - RM3,700.00 per month
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- Notice period
**Education**:
- STM/STPM (required)
**Experience**:
- Customer Care Specialist: 1 year (required)
-
Petaling Jaya, Malaysia KPMG Full timeInternship - KPMG Business School (L&D) **Grade**: Internship **Department**: KPMG Business School (L&D) **Descriptions**: KPMG Business School (“KBS”) is responsible for the development of our talents within KPMG and our purpose are: 1. To equip the professional staff with the knowledge, skills and attitude that they require to deliver consistent...
-
Petaling Jaya, Malaysia Agensi Pekerjaan Career Horizons Full time**Digital Specialist l Utilities l Petaling Jaya** **Company Overview** **Responsibilities**: - Research and contribute to digital marketing ideation and strategy planning to interesting and interactive social media campaigns, paid media advertising, etc. - Maintain and manage the content for the organisation's digital communication not limited to company...
-
Petaling Jaya, Malaysia KPMG Full timeLearning & Development Assistant - L&D **Grade**: Graduate **Department**: Learning & Development **Descriptions**: KPMG Business School (“L&D”) is responsible for the development of our people within KPMG and our purpose are: - To equip our people with the knowledge, skills and attitude to provide our clients with insights, innovative thinking and...
-
Jurutera Awam
5 days ago
Hang Tuah Jaya, Malaysia O & L JURUTERA PERUNDING SDN BHD Full time1. Menjalankan kerja-kerja rekabentuk kejuruteraan awam (infrastruktur) 2. Menjalankan kerja-kerja penyelarasan dengan pihak klien dan jabatan2 teknikal 3. Mengawal selia projek dari pre-tender stage' hingga ke 'post tender stage' serta mengurus hal2 berkenaan kontrak, pemantauan tapak beserta penyelarasan dengan pihak kontraktor Keutamaan diberikan...
-
Financial Audit Specialist
5 days ago
Petaling Jaya, Selangor, Malaysia H L Hong & Co Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Audit Associates to join our team at H L Hong & Co.The ideal candidate will have strong analytical skills, excellent communication abilities, and a keen eye for detail. If you are passionate about auditing and want to be part of a dynamic team, we encourage you to apply.
-
Petaling Jaya, Malaysia Agensi Pekerjaan Career Horizons Full time**Digital Specialist l Utilities l Petaling Jaya** **Company Overview** **Responsibilities**: - Develop comprehensive event marketing strategies and plans for both B2B and B2C markets to maximize brand exposure, drive attendance, and achieve marketing objectives. - Coordinate all aspects of event planning, including venue selection, vendor management,...
-
Warehouse Assistant L Forklift
1 week ago
Petaling Jaya, Malaysia BGC Group Malaysia Full time**Warehouse Assistant l Reach truck & Forklift Driver** **Salary: RM 2000 - RM 2200** **Location**: Petaling Jaya, Selangor **Working day/Hour**: Monday - Friday /8.30am-5.30pm **Benefit**: Annual Leave, MC leave - Perform warehouse duty of receiving, checking, retrieving, loading & unloading, repacking and palletizing for cargo. - Ensure proper cargo...
-
Petaling Jaya, Malaysia Agensi Pekerjaan Career Horizons Full time**Junior Graphic Designer l Utilities l Petaling Jaya** **Company Overview** We are partnering with a Listed Group that is one of the Top in their field and has been making a change to our environment since 2013. They are involved in the provision of engineering, procurement, and commissioning of solar photovoltaic facilities providing for residential,...
-
Clinical Assistant Specialist
17 hours ago
Subang Jaya, Selangor, Malaysia Source: K&L Enterprise Full timeAbout UsSource: K&L Enterprise is a reputable organization committed to delivering exceptional healthcare services. We strive to create a supportive work environment that fosters growth and development for our team members.Salary and BenefitsWe offer a competitive salary of RM 1,700 to RM 2,200 per month, along with additional benefits including EPF, Socso,...
-
Medical Support Team Member
17 hours ago
Subang Jaya, Selangor, Malaysia Source: K&L Enterprise Full timeOur Commitment to YouAt Source: K&L Enterprise, we value our team members and strive to create a supportive work environment that fosters growth and development. As a Medical Support Team Member, you will have access to comprehensive training, ongoing support, and opportunities for professional growth.Key ResponsibilitiesSupport Dentists in Clinical...
-
Accounting and Auditing Expert
5 days ago
Petaling Jaya, Selangor, Malaysia H L Hong & Co Full timeBenefitsAs an employee of H L Hong & Co, you can expect a range of benefits, including:A competitive salary and annual bonus.Opportunities for training and professional development.A supportive and collaborative team environment.Flexible working arrangements and work-life balance.Annual company trips and social events.We are committed to providing a positive...
-
Dental Health Care Professional
17 hours ago
Subang Jaya, Selangor, Malaysia Source: K&L Enterprise Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Dental Health Care Professional to join our team at Source: K&L Enterprise. The ideal candidate will assist dentists in clinical procedures, clean and sterilize dental instruments and equipment, register patients, answer phone calls, and arrange appointments for patients.Key...
-
Subang Jaya, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full timeResponding to customer queries in a timely and accurate way, via phone - Identifying customer needs and helping customers use specific features - Analyzing and reporting product malfunction **Job Types**: Full-time, Permanent **Salary**: RM3,800.00 - RM4,000.00 per month Schedule: - Rotational shift Supplemental Pay: - 13th month salary Application...
-
Subang Jaya, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full timeResponding to customer queries in a timely and accurate way, via phone - Identifying customer needs and helping customers use specific features - Analyzing and reporting product malfunction **Job Types**: Full-time, Permanent **Salary**: RM3,800.00 - RM4,000.00 per month Schedule: - Rotational shift Supplemental pay types: - 13th month salary
-
Subang Jaya, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full timeJob description: - Identifies customer needs by referring to case notes and examining each as a specific case. - Performs routine call center activities concerning business products and services. - Uses standard scripts and established guidelines and under supervision, to meet SLAs. - Provides customers with information that is specialized and communicated...
-
Subang Jaya, Malaysia BGC Group Malaysia Full time**Welcome Fresh Graduated, Training will be provided.**: - **Good & Friendly working environment.**: - **Career Advancement** - Deliver excellent services and make every encounter with company a delightful experience for every customers. - Educate customers about company products and services and inform them to various self-help channels. - Upselling or...
-
Customer Chat Support L Wfh
1 week ago
Subang Jaya, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full timeIdentifies customer needs by referring to case notes and examining each as a specific case. Performs routine call center activities concerning business products and services. Uses standard scripts and established guidelines and under supervision, to meet SLAs. Provides customers with information that is specialized and communicated in a warm empathetic...
-
Customer Service Receptionist
2 days ago
Petaling Jaya, Malaysia L&M Dental Clinic Full time**Requirements**: - Communicate in English & Bahasa - Having a good command of the Mandarin / Cantonese language is an advantage - Beauty Savy. - Pleasant personality and excellent communication skills. - Comfortable in talking to patient and customer - Updated with latest trends,fashion, technology. - Proficient in MS Office Words & Power Point, Excel and...
-
Customer Service Agent L Postpaid Department
7 days ago
Subang Jaya, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time**Job Position**: Customer Service Agent (Postpaid Department) **Location**: Sunway Pinnacle, Bandar Sunway **Salary Range**:RM2,500 - RM3,400 **Working Days/Hour**: 5 working days per week (rotational basis), 24/7 shift rotation basis **Responsibilities**: - Handling inbound call and outbound call regarding Postpaid issue. **Job Requirements**: -...
-
Customer Service Executive
2 weeks ago
Petaling Jaya, Malaysia SECURE PARKING SDN BHD Full timeJob description **JOB DESCRIPTIONS**: - To handle all customer enquiries and requests promptly, accurately and professionally in the timely manner. - To update and maintain customer interaction in the customer relationship database. - Must be willing to build long-term relationship with customers. - Able to suggest improvements to the various...