Corporate Operations Trainer

2 days ago


Petaling Jaya, Malaysia Restore Hyper Wellness Full time

Restore Hyper Wellness is the award-winning industry leader and creator of an innovative new category of care—Hyper Wellness® and the leading retail provider of alternative health and wellness modalities in the United States. Restore delivers expert guidance and the most extensive array of cutting-edge modalities available under one roof. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life.

With over 150+ locations nationwide and a fast-growing retail footprint, Restore is making true health more accessible than ever before. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

Working for Restore is a unique opportunity, which is why we’re always on the lookout for individuals who stand out from the crowd. Here are some important qualities each team member needs in order to thrive at Restore.
- Live the Hyper Wellness® lifestyle - We believe in the modalities we offer and we incorporate them into our lifestyle. We take care of our bodies and make wellness part of our everyday life, do you?
- Fix what Is broken - The people who work here are the kind of people that take initiative. They don’t just walk past something that’s not working - they take it upon themselves to make it better, however they can. Ready for the challenge?
- Help people do more living - Our franchisees and employees don’t just live it - they feel passionate about helping others live it, too. Truly helping others is connected to their life purpose. They are the bridge between everyone they come in contact with and the Hyper Wellness® lifestyle. A ready to help drive our mission forward?
- Passion matters - It’s our mission to help people feel better, overcome obstacles, and do more of the things they love. Do you share this passion?
- Forward-thinking - Our health and wellness services employ a “think outside the box” approach. You’ll get to learn the tech behind what we do as well as the health benefits and potential risks involved. Ready for the challenge?
- Empathy goes a long way - Many of our customers suffer from chronic illnesses, pain, and other debilitating conditions. Lending an empathetic ear and being understanding of their needs is something our team embraces. Wanna make a difference?

If these are qualities of living that you prize for yourself and in your team, then let's talk

WHAT'S COOL ABOUT THIS JOB:
Key Responsibilities
- New Store Education
- The primary function of a Corporate Trainer, Operations is to effectively deliver comprehensive education to staff for new store openings.
- Trainings are conducted primarily in-person but may include virtual elements.
- Must be comfortable in front of a group of people and be able to adapt to different learning styles during training.
- A typical training week includes training on safety protocols, equipment, store operations, point of sale system, memberships and sales.
- Support & Ongoing Education
- Provide ongoing operational support and education to store locations within the Restore system.
- This includes support and continuing education based on service knowledge, process implementation, store operations and safety protocols.
- Development
- Provide feedback to department heads on areas where process and/or content improvements may be required (you are the “boots on the ground” and can provide invaluable feedback)
- Using feedback gained from training and common FAQ, work with other members of education and other corporate teams to continue developing effective educational resources.
- Compliance
- Work with Restore education, operations & legal teams to ensure compliance of Restore protocols both in the context of training and on an ongoing basis.
- Travel
- This position requires travel 75% of the time, or 3 out of 4 weeks of the month. At peak times, this percentage may be higher. Travel is to our studios all over the country and typically includes flying out on Mondays and back on Fridays. If you love to travel and explore new cities all across America, this is a fantastic opportunity for you

Qualities
- Adaptability - In a fast-paced environment like Restore, the ability to adapt to various situations is key.
- Natural Teacher - Most of your time is spent in front of people, teaching them about Restore. You need to be able to command the attention of a room and present the material in an engaging way.
- Professionalism - You are the face of our brand to many of our store locations. We expect you to conduct yourself with the utmost professionalism.
- Enthusiasm - As the on-site educator, you bring the energy Be prepared to bring your best every day.
- Teamwork - We work as a team within education and within the greater corporate structure. We check our egos at the door and work


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