Assistant Manager, Service Organization Care

3 weeks ago


Shah Alam, Malaysia CUCKOO INTERNATIONAL (MAL) SDN BHD Full time

Service Operation support towards service organization.
- Team work - work closely with service planning to support service organization.
- Monitor and supervise the service team's process to ensure smooth operations and optimal outcomes.
- Improve operational systems, processes, and best practices to enhance efficiency and effectiveness.
- Manage and supervise the workforce, including task allocation, setting deadlines, and monitoring team's performance.
- Formulate strategic and operational objectives aligned with service team's goals.
- Analyze data to identify opportunities for improvement.

**Job Requirements**
- Bachelor's Degree/ Diploma/ Adv. Diploma in any field
- Excellent language proficiency
- Minimum 3 years working experience.
- Prior experience in startup, VC and/or company building context, as well as partnership/business development/project management, is a plus.
- Excellent negotiation and communication skills.
- Flexible & manage to work under pressure in fast-paced environment.
- Building and maintaining relationships both internal and external.



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