IT Support Intern

6 months ago


Bayan Lepas, Malaysia Advanced Micro Devices, Inc Full time

Overview:
**WHAT YOU DO AT AMD CHANGES EVERYTHING**

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives.

AMD together we advance_

**Responsibilities**:
**THE ROLE**:
He/she will be part of the Onsite IT Supports teams for any IT-related activities. The role included supporting walk-in customers and day-to-day IT operations support, basis Network and media services Supports. E.g. PC Imaging, software, and hardware installation, troubleshooting all issues and ensuring security procedures are followed and enforced. Also included any ad-hoc IT-related activities as and when requires.

**THE PERSON**:
Fast learner with a good personality

**KEY RESPONSIBILITIES**:

- Supporting walk-in customers, and day-to-day IT operations support. E.g. PC Imaging, software, and hardware installation troubleshooting all issues, and ensuring security procedures are followed and enforced.
- Creating and maintaining documentation of IT systems and processes
- Participating in team meetings and collaborating with other departments as needed
- Assisting in the planning and execution of IT projects or activities as and when required
- Conducting research on new technologies and providing recommendations for improvement

**PREFERRED EXPERIENCE**:

- Some knowledge in scripting skills with knowledge of programming languages, such as Python an added advantage
- Good knowledge of IT Operations supports
- Basis Network and Media services supports knowledge
- Ability to work independently and in a team environment.
- Basic knowledge of computer hardware and software

**ACADEMIC CREDENTIALS**:
Degree or Diploma in computer science, information systems, or a similar field.

**LOCATION**:
Penang, Malaysia

LI-CO1

LI-Hybrid

Qualifications:

- Benefits offered are described: _AMD benefits at a glance.



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