Customer Service Specialist

**Responsibilities**: 1. **Customer Inquiries**: - Address customer inquiries through various communication channels, ensuring prompt and accurate responses. 2. **Internal Communication**: - Collaborate with the operations team to facilitate effective communication, ensuring timely product delivery. 3. **Customer Service Excellence**: - Provide a...

*Job Descriptions* *Responsibilities:* 1. *Customer Inquiries:* - Address customer inquiries through various communication channels, ensuring prompt and accurate responses. 2. *Internal Communication:* - Collaborate with the operations team to facilitate effective communication, ensuring timely product delivery. 3. *Customer Service Excellence:* -...

Scope of Service/JD: - Give advisory and communicate with dealers about marketplace content and quality of product listing and administration tasks. **Job Type**: Contract Contract length: 6 months **Salary**: RM1,800.00 per month **Education**: - STM/STPM (preferred) **Experience**: - Customer Care Specialist: 1 year (preferred) **Language**: -...

Job Highlights - Competitive annual package, Shift Allowance, Quarterly Bonus and Year-end performance bonus. - Young, Passionate & Friendly Working Environment. - Rewarding career development with regional exposure. - Team building, creation, birthday party, free flow of snacks and drinks. **Responsibilities**: - Answering queries and resolving client...

Job Highlights - Competitive annual package, Shift Allowance, Quarterly Bonus and Year-end performance bonus. - Young, Passionate & Friendly Working Environment. - Rewarding career development with regional exposure. - Team building, creation, birthday party, free flow of snacks and drinks. **Responsibilities**: - Answering queries and resolving client...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

Scope of Service/JD: - Be responsible for the curation of the content - Review and classify content according to the guidelines, using specific tools and channels. - Understand and remain updated on changing policies and guidelines - Investigate, resolve and relay complex content issues to the team - Participate in process improvement initiatives that...

Our Client is a specialized manufacturer of high-quality water ionizer generating systems for over 4 decades. Their pledge to realize a revolution in True Health - in the form of physical health, economic health, and mental health - is supported by thousands of people around the world. They feel that the personal nature of a direct sales marketing business...

**Scope of Service/JD**: - Responding to customer users’ (buyers/sellers) complaints via Live Chat **Requirements: - ** Fresh graduates or 1-2 years experienced applicants in Customer Services are welcome to apply - Patient and able to handle high volume of chat **Job info: - ** - Shift Arrangement : Weekend shifts included &.Monthly Rotation **(7am -...

Our Client is a specialized manufacturer of high-quality water ionizer generating systems for over 4 decades. Their pledge to realize a revolution in True Health - in the form of physical health, economic health, and mental health - is supported by thousands of people around the world. They feel that the personal nature of a direct sales marketing business...

Our Client is a specialized manufacturer of high-quality water ionizer generating systems for over 4 decades. Their pledge to realize a revolution in True Health - in the form of physical health, economic health, and mental health - is supported by thousands of people around the world. They feel that the personal nature of a direct sales marketing business...

**Roles & Responsibilities** - Monitor customers refund & return. - Work with internal warehouse to ensure parcels go out safety & keep track any return/refund back to warehouse. - Update customer database every day. - Produce copywriting, knowledge sharing, new product information, shopping coupons and free shipping everyday. - Other ad hoc tasks assign by...

Job Highlights - Competitive annual package, Shift Allowance, Quarterly Bonus and Year-end performance bonus. - Young, Passionate & Friendly Working Environment. - Rewarding career development with regional exposure. - Team building, creation, birthday party, free flow of snacks and drinks. **Responsibilities**: - Answering queries and resolving client...

Scope of Service/JD: - Conduct daily price checks and SKU mapping across different e-commerce platforms to ensure price competitiveness and attractiveness. - Support team on livestream coordination and operations (support and troubleshoot during livestream) - Shift Arrangement : Weekdays + Normal Shift (9.30am - 6.30pm). (Might have weekend shift). - EPF,...

*Manage day to day invoicing and payments such as vendor creation in system and collection/updating of invoices and payment statuses. - Support and coordinate with other departments, including but not limited to voucher creation, campaign microsite and tasks that involve setting up on the content management system. - Liaise and coordinate with multiples...

Certification Specialist Job Responsibilities - Responsible for mandatory certification of all types of electric home appliances/FDA goods - Responsible for information and updates on state regulations related to electric home appliances/FDA goods - Carry out customs clearance procedures for all types of import and export; Look up HS code of goods and...

**Company Overview**: We are representing one of the leading online shopping platform in Southeast Asia. Convenient and seamless shopping to users that are looking to shop anytime, and anywhere. With strong payment and logístical support. **Responsibilities**: Optimize operation flows and build SOP for product operations. Improve user experience and...

Basic Salary up to RM3.7K!!! Contact Centre Environment (24x7) with training provided. 5 Working days per week & rotation working from home and office **Responsibilities**: - Respond to customers on timely manner while following standard operating procedures. - To comply with company’s policies and available procedures/guidelines. - Strive to achieve key...

Basic Salary up to RM3.7K!!! Contact Centre Environment (24x7) with training provided. 5 Working days per week & rotation working from home and office **Responsibilities**: - Respond to customers on timely manner while following standard operating procedures. - To comply with company’s policies and available procedures/guidelines. - Strive to achieve key...