Customer Service Supporting China Market

_We are sourcing behalf of clients..._ **About the company** Our client is one of the the leading chemical companies or producers located in Germany. They carry out the production, marketing and sales of chemicals, plastics, and crop protection products. In Malaysia, they are a Share Service Centre which handling of China, India, Indonesia, Japan, Korea,...

Responsibilities - The first point of contact in addressing queries promptly and effectively. - Managing our onsite feedback form. - Listen to feedback, process the information, and deliberate a best-response in line with the team’s business objectives. - Assist the rest of the local operations team in fulfillment, business process optimization, due...

**About us** We pride ourselves as the best and largest vertically integrated, omni-channel women's fashion brand in the region. Founded in 2010, we have grown to 250 people strong, with our headquarters in Singapore, and country offices in Indonesia, Malaysia and Hong Kong, omni-channel presence across the 4 markets, retail franchise in Cambodia, and...

Our Client is a specialized manufacturer of high-quality water ionizer generating systems for over 4 decades. Their pledge to realize a revolution in True Health - in the form of physical health, economic health, and mental health - is supported by thousands of people around the world. They feel that the personal nature of a direct sales marketing business...

**Company Overview**: We are representing one of the leading online shopping platform in Southeast Asia. Convenient and seamless shopping to users that are looking to shop anytime, and anywhere. With strong payment and logístical support. **Responsibilities**: Optimize operation flows and build SOP for product operations. Improve user experience and...

Company Description **About Experian** Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to...

Company Description **About Experian** Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to...

Job Highlights - Competitive annual package, Shift Allowance, Quarterly Bonus and Year-end performance bonus. - Young, Passionate & Friendly Working Environment. - Rewarding career development with regional exposure. - Team building, creation, birthday party, free flow of snacks and drinks. **Responsibilities**: - Answering queries and resolving client...

Job Highlights - Competitive annual package, Shift Allowance, Quarterly Bonus and Year-end performance bonus. - Young, Passionate & Friendly Working Environment. - Rewarding career development with regional exposure. - Team building, creation, birthday party, free flow of snacks and drinks. **Responsibilities**: - Answering queries and resolving client...

Manage our social media customer interactions on all social media channels - Monitor and oversee all social media content (posts, comments etc) for customer responses and try to convert them to sales. - Follow up by swiftly responding on all social media campaign leads though calls, and messages. - Follow up with calls and messages to customers. - Stay up to...

Manages, support, and resolve service enquiries especially disputes arising from users regarding the product. - Develop and execute a customer experience strategy to ensure that all customers are treated with care and respect by taking proactive steps to maintain positive experiences. - Tracking customer experiences across online and offline channels,...

Handle general inquiries using a professional and courteous manner through different channels: WhatsApp / Phone Calls. - Handling all calls/messages pertaining to customer complaints, inquiries, feedback, and other raising issue related to the company's services. - Interact with customers to provide and process information in response to inquiries, concerns,...

If you are looking to excel and make a difference, take a closer look at us If you are looking to excel and make a difference, take a closer look at us This is a sales role based in our branches and you will report to the Branch Manager. Key Responsibilities- Generate and qualify leads from internal and external lists including sourcing and developing...

**Responsibilities**: - Optimize operation flows and build SOP for product operations. - Improve user experience and product efficiency for greater customer satisfactoin. - Implement market research to understand market trends. - Contribute to user experience improvement projects and review customer management processes. **Requirements**: - Bachelor's...

Our Client is a specialized manufacturer of high-quality water ionizer generating systems for over 4 decades. Their pledge to realize a revolution in True Health - in the form of physical health, economic health, and mental health - is supported by thousands of people around the world. They feel that the personal nature of a direct sales marketing business...

If you are looking to excel and make a difference, take a closer look at us - Job Description - Engage with walk in customers for transaction processing followed by need based discussion with customers for cross selling. Recommend Bank’s products and services to customers and responsible for high levels of Customer service and seamless transactions.- Key...

Basic Salary up to RM3.7KContact Centre Environment (24x7) with training provided.5 Working days per week & rotation working from home and officeResponsibilities: Respond to customers on timely manner while following standard operating procedures. To comply with company's policies and available procedures/guidelines. Strive to achieve key performance...

**Responsibilities**: 1. **Customer Inquiries**: - Address customer inquiries through various communication channels, ensuring prompt and accurate responses. 2. **Internal Communication**: - Collaborate with the operations team to facilitate effective communication, ensuring timely product delivery. 3. **Customer Service Excellence**: - Provide a...

*Job Descriptions* *Responsibilities:* 1. *Customer Inquiries:* - Address customer inquiries through various communication channels, ensuring prompt and accurate responses. 2. *Internal Communication:* - Collaborate with the operations team to facilitate effective communication, ensuring timely product delivery. 3. *Customer Service Excellence:* -...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...