Customer Service Consultant

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

Scope of Service/JD: - Give advisory and communicate with dealers about marketplace content and quality of product listing and administration tasks. **Job Type**: Contract Contract length: 6 months **Salary**: RM1,800.00 per month **Education**: - STM/STPM (preferred) **Experience**: - Customer Care Specialist: 1 year (preferred) **Language**: -...

Scope of Service/JD: - Give advisory and communicate with dealers about marketplace content and quality of product listing and administration tasks. **Job Type**: Contract Contract length: 6 months **Salary**: RM1,800.00 per month **Education**: - STM/STPM (preferred) **Experience**: - Customer Care Specialist: 1 year (preferred) **Language**: -...

**CONSULTANT** 1. Good customer service experience in the beauty industry - beauty salon / clinic 2. Provide accurate scalp analysis and treatment for customers (Hands On) 3. Educate and promote hair treatment and information to customers 4. Maintain and build good customer relationships 5. Ad-hoc duties assigned by manager **BEAUTICIAN** 1. Assist...

**CONSULTANT** 1. Good customer service experience in the beauty industry - beauty salon / clinic 2. Provide accurate scalp analysis and treatment for customers (Hands On) 3. Educate and promote hair treatment and information to customers 4. Maintain and build good customer relationships 5. Ad-hoc duties assigned by manager **BEAUTICIAN** 1. Assist...

**Scope of Service/JD**: - Responding to customer users’ (buyers/sellers) complaints via Live Chat **Requirements: - ** Fresh graduates or 1-2 years experienced applicants in Customer Services are welcome to apply - Patient and able to handle high volume of chat **Job info: - ** - Shift Arrangement : Weekend shifts included &.Monthly Rotation **(7am -...

**Responsibilities**: - Optimize operation flows and build SOP for product operations. - Improve user experience and product efficiency for greater customer satisfactoin. - Implement market research to understand market trends. - Contribute to user experience improvement projects and review customer management processes. **Requirements**: - Bachelor's...

**Responsibilities**: - Optimize operation flows and build SOP for product operations. - Improve user experience and product efficiency for greater customer satisfactoin. - Implement market research to understand market trends. - Contribute to user experience improvement projects and review customer management processes. **Requirements**: - Bachelor's...

**Company Overview**: We are representing one of the leading online shopping platform in Southeast Asia. Convenient and seamless shopping to users that are looking to shop anytime, and anywhere. With strong payment and logístical support. **Responsibilities**: Optimize operation flows and build SOP for product operations. Improve user experience and...

*Manage day to day invoicing and payments such as vendor creation in system and collection/updating of invoices and payment statuses. - Support and coordinate with other departments, including but not limited to voucher creation, campaign microsite and tasks that involve setting up on the content management system. - Liaise and coordinate with multiples...

**Responsibilities**: 1. **Customer Inquiries**: - Address customer inquiries through various communication channels, ensuring prompt and accurate responses. 2. **Internal Communication**: - Collaborate with the operations team to facilitate effective communication, ensuring timely product delivery. 3. **Customer Service Excellence**: - Provide a...

*Job Descriptions* *Responsibilities:* 1. *Customer Inquiries:* - Address customer inquiries through various communication channels, ensuring prompt and accurate responses. 2. *Internal Communication:* - Collaborate with the operations team to facilitate effective communication, ensuring timely product delivery. 3. *Customer Service Excellence:* -...

**Responsibilities**: - Manage and maintain Service Level Agreements on response rate and time, productivity and Quality Matrices (CSAT/resolution time). - Resolve service issues by understanding complaints, providing optimal solutions, and ensuring follow-up until resolution is achieved. - Maintain a professional and positive attitude to provide the best...

Company Description **About Experian** Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to...

Company Description **About Experian** Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to...

**Requirements** - Prior experience in customer service is preferred - Strong multi-tasking and organizational skills - Proficient in Microsoft Office, particularly Excel - Effective communication skills in both spoken and written English and Bahasa Malaysia; proficiency in Mandarin is advantageous. - Able to manage high volumes of customer interactions...

**Job Scope**: - Be responsible for the curation of marketplace content, to perform quality checks on the legitimacy of the listings. - Categorize and place the listings into the right categories based on the product categories. - Understand marketplace policies and guidelines, and make necessary curation based on it. - Identify improvement opportunities in...

**Responsibilities**: - Optimize operation flows and build SOP for product operations. - Improve user experience and product efficiency for greater customer satisfactoin. - Implement market research to understand market trends. - Contribute to user experience improvement projects and review customer management processes. **Requirements**: - Bachelor's...

Preferably with at least 1 year working experience front line, servicing customers/ guests service industry for retail. - Good command of Bahasa Malaysia and English (oral and written). - Conversant in other local dialects preferred and would be added advantage. - Computer literate (Microsoft office). - Good interpersonal and communication skills. - Warn...