Customer Service Consultant-content My

Scope of Service/JD: - Be responsible for the curation of the content - Review and classify content according to the guidelines, using specific tools and channels. - Understand and remain updated on changing policies and guidelines - Investigate, resolve and relay complex content issues to the team - Participate in process improvement initiatives that...

Scope of Service/JD: - Give advisory and communicate with dealers about marketplace content and quality of product listing and administration tasks. **Job Type**: Contract Contract length: 6 months **Salary**: RM1,800.00 per month **Education**: - STM/STPM (preferred) **Experience**: - Customer Care Specialist: 1 year (preferred) **Language**: -...

*Manage day to day invoicing and payments such as vendor creation in system and collection/updating of invoices and payment statuses. - Support and coordinate with other departments, including but not limited to voucher creation, campaign microsite and tasks that involve setting up on the content management system. - Liaise and coordinate with multiples...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

Manage our social media customer interactions on all social media channels - Monitor and oversee all social media content (posts, comments etc) for customer responses and try to convert them to sales. - Follow up by swiftly responding on all social media campaign leads though calls, and messages. - Follow up with calls and messages to customers. - Stay up to...

Our client company is the **leading e-commerce platform in Southeast Asia**. It is a platform tailored for the region, providing customers with an easy, secure, and fast online shopping experience through robust payment and logístical support. **Responsibilities**: **Content Team** - Perform content checks and ensure that all the products uploaded are...

**CONSULTANT** 1. Good customer service experience in the beauty industry - beauty salon / clinic 2. Provide accurate scalp analysis and treatment for customers (Hands On) 3. Educate and promote hair treatment and information to customers 4. Maintain and build good customer relationships 5. Ad-hoc duties assigned by manager **BEAUTICIAN** 1. Assist...

**CONSULTANT** 1. Good customer service experience in the beauty industry - beauty salon / clinic 2. Provide accurate scalp analysis and treatment for customers (Hands On) 3. Educate and promote hair treatment and information to customers 4. Maintain and build good customer relationships 5. Ad-hoc duties assigned by manager **BEAUTICIAN** 1. Assist...

**Scope of Service/JD**: - Responding to customer users’ (buyers/sellers) complaints via Live Chat **Requirements: - ** Fresh graduates or 1-2 years experienced applicants in Customer Services are welcome to apply - Patient and able to handle high volume of chat **Job info: - ** - Shift Arrangement : Weekend shifts included &.Monthly Rotation **(7am -...

**Responsibilities**: - Optimize operation flows and build SOP for product operations. - Improve user experience and product efficiency for greater customer satisfactoin. - Implement market research to understand market trends. - Contribute to user experience improvement projects and review customer management processes. **Requirements**: - Bachelor's...

**Company Overview**: We are representing one of the leading online shopping platform in Southeast Asia. Convenient and seamless shopping to users that are looking to shop anytime, and anywhere. With strong payment and logístical support. **Responsibilities**: Optimize operation flows and build SOP for product operations. Improve user experience and...

**Responsibilities**: 1. **Customer Inquiries**: - Address customer inquiries through various communication channels, ensuring prompt and accurate responses. 2. **Internal Communication**: - Collaborate with the operations team to facilitate effective communication, ensuring timely product delivery. 3. **Customer Service Excellence**: - Provide a...

*Job Descriptions* *Responsibilities:* 1. *Customer Inquiries:* - Address customer inquiries through various communication channels, ensuring prompt and accurate responses. 2. *Internal Communication:* - Collaborate with the operations team to facilitate effective communication, ensuring timely product delivery. 3. *Customer Service Excellence:* -...

**Job Authority**: 1. The right to provide suggestions to the immediate supervisor. 2. The direct right to provide suggestions on short video directing and content. **Responsibilities**: 1. Responsibility for executing work tasks. 2. Responsibility for the dissemination and conversion of value from short video directing and content. 3. Responsibility...

**Job Authority**: 1. The right to provide suggestions to the immediate supervisor. 2. The direct right to provide suggestions on short video directing and content. **Responsibilities**: 1. Responsibility for executing work tasks. 2. Responsibility for the dissemination and conversion of value from short video directing and content. 3. Responsibility...

**Job Authority**: 1. The right to provide suggestions to the immediate supervisor. 2. The direct right to provide suggestions on short video directing and content. **Responsibilities**: 1. Responsibility for executing work tasks. 2. Responsibility for the dissemination and conversion of value from short video directing and content. 3. Responsibility...

Level Infinite is a global game publisher offering a comprehensive network of bespoke services for games, development teams and studios around the world. **Responsibilities**: - Collaborate closely with our Marketing team to deliver and execute our content strategy effectively. - Conduct thorough research and analysis to become an industry expert and craft...

**Responsibilities**: - Manage and maintain Service Level Agreements on response rate and time, productivity and Quality Matrices (CSAT/resolution time). - Resolve service issues by understanding complaints, providing optimal solutions, and ensuring follow-up until resolution is achieved. - Maintain a professional and positive attitude to provide the best...

Company Description **About Experian** Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to...