Customer Services Executive L Normal Working Hour
5 months ago
**Responsibilities**:
- Reporting to Assistant Manager (In-House Team)A
- ccountable for own work report output and quality of work
- To achieve the KPI assigned in order to measure the quality of performance
- To ensure that queries are responded to within our agreed response time
- To ensure the best Customer Experience is given to all customers
- Be passionate about being the best and what to achieve targets
**Job Requirement**:
- 1 to 2 years’ of experience in customer service / contact centre
- Comfortable working in a contact centre working environment
- Target oriented and able to demonstrate the ability to work in a KPI based workplace
- Structured and follow SOPs
- Excellent Communicator (Especially English - Both Written and Spoken) (Having the ability to speak other foreign language will be an added advantages)
- Fast Typing Skill (within 50-60 WPM)
- Have a “do whatever it takes” attitude
- Possess a positive working attitude with a willingness to learn and adapt
- A committed Team Player, independent, responsible, and meticulous
- Eager to explore new ideas and open to sharing ideas with the Team
- Willing to learn and accept feedback while stay motivated to add value to the work
**Salary**: RM2,500.00 - RM2,800.00 per month
Schedule:
- Monday to Friday
Application Question(s):
- Able to work at Petaling Jaya? (Yes/No)
- Are you able to work in a fast-paced working environment? (Yes/No)
**Education**:
- Bachelor's (preferred)
-
Collection Officer
5 months ago
Petaling Jaya, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time_**We are sourcing behalf of clients...**_ **About the company** Our client is one of the fastest growing financial institution and is pursing global expansion offering value-added financing services to help the customer’s business grow. - Working Hour: 9am - 6pm (Monday to Friday) - Walking distance from Asia Jaya LRT station - **Monthly incentives**...
-
Bank Financial Customer Service
5 months ago
Petaling Jaya, Malaysia Aisling Consulting Full time**What will you do?** - **No Sales, **but out-bond call required due to follow-ups. - Ad-hoc assignments or tasks assigned by Supervisor. **Requirements**: - **Must have experience in customer Service preferably Banking (understand banking terms)**: - Must be willing to work in the office - Possess a Diploma (must have experience) /Degree - Must be able...
-
[normal Working Hours
5 months ago
Subang Jaya, Malaysia IGT Malaysia Full time**Responsibilities**: You will be serving a world famous airlines/travel agency. - Modify, change and/or cancel existing reservation - Act as a liaison between customer and airlines/hotel to arrange special request/ to resolve complaint **Qualifications** - Good communication skill in Korean & English - Minimum TOPIK 5 certificate / graduated from Korea...
-
Sales Assistant L Bandar Utama
5 months ago
Petaling Jaya, Malaysia Elite Asia Services Full time**Sales Assistant l Bandar Utama** - Offer Salary : Rm 2000 + Commission + OT - Working days : 6 days Job Responsibilities: - ◆ Communicating with customers - ◆ Attaching and updating pricing tags on merchandise - ◆ Displaying stock, and replenishment - ◆ Maintaining store in clean and tidy condition Job Requirement: - ◆ Sales/ retail...
-
Loyalty Customer Service Administration Executive
5 months ago
Petaling Jaya, Malaysia Chrisjac Recruitment Services Full time**Position: Loyalty Customer Service Administration Executive.**: - **Salary: RM 3000-3500.**: - **Location: PJ Industrial Area, Section 51, off Jalan Templer,Petaling Jaya.** This is a full time permanent position based at their corporate office in Section 51, Petaling Jaya. Working hours are from 9.00am-6.00 pm Monday to Friday. **About the job** As...
-
Sales Assistant L Sunway Pyramid
5 months ago
Subang Jaya, Malaysia Elite Asia Services Full timeSales Assistant l Sunway Pyramid Offer Salary : Rm 2000 + Commission + OT Working days : 6 days Job Responsibilities : Greeting customers and assisting them in making purchases. Identifying customers’ needs and matching these with available products or services. Staying updated on the store’s evolving products. Maintaining the store’s neatness and...
-
Sales Assistant L Sunway Pyramid
5 months ago
Subang Jaya, Malaysia Elite Asia Services Full time**Sales Assistant l Sunway Pyramid** - Offer Salary : Rm 2000 + Commission + OT - Working days : 6 days Job Responsibilities: - ◆ Greeting customers and assisting them in making purchases. - ◆ Identifying customers’ needs and matching these with available products or services. - ◆ Staying updated on the store’s evolving products. - ◆...
-
Customer Service Specialist
5 months ago
Subang Jaya, Malaysia Aisling Consulting Full time**Where can you get a Customer Service Role which is Monday - Friday & 9am-6pm** **What will you do?** - Handling enquiries related to credit and banking on a daily basis - Ability to provide First Call Resolution to consumers - Attend to any ad-hoc tasks **Requirements**: - **Must be able to read and write in Mandarin (due to target market)**: - Possess...
-
Credit Executive
5 months ago
Petaling Jaya, Malaysia TWY Search International (M) Sdn Bhd Full timeof **Your Future Job Scope** - Review and manage non-performing account from 91 days onwards to curb the account from termination and write-off. - To conduct investigation and regimented calling on more 91 days of delinquent accounts to trace the whereabouts of missing defaulters /vehicles. - Negotiate with customers on repayment scheme and...
-
Admin Customer Service
5 months ago
Petaling Jaya, Malaysia DIRECTD RETAIL & WHOLESALE SDN BHD Full time**RESPONSIBILITIES** l Providing administrative support to ensure efficient operation of the office l Prepare communication, invoices, reports and other correspondence l To perform ad-hoc jobs required by superior from time to time l Update and check stock l Prompt replies on customer enquiries within specific time frame l Update case details l Assist...
-
Customer Service Executive
5 months ago
Petaling Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - **FREE** shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist and resolve customers' inquiries...
-
Customer Service
5 months ago
Petaling Jaya, Malaysia Mindpec Solutions Full timeRequirements: - Must have minimum 6 month - 1 year call center experience in Banking Company - Answer any inbound questions/queries from clients - Excellent communication and analytical skills. - Proficient with Microsoft Office. - Proficient in Writing & Speaking in Mandarin **Responsibilities**: - Identify and escalate issues to supervisors - Research,...
-
Customer Service Executive
4 months ago
Petaling Jaya, Malaysia Safeguard G4S Sdn Bhd Full time**Purpose of the role**: A Customer Service Executive’s role is to ensure a business’ customers receive outstanding support and all their needs are met. Customer Service Executives oversee the customer support department’s day-to-day functions as well as establish standards and protocols to be used by the customer service team to promote customer...
-
Service Operations Manager
5 months ago
Petaling Jaya, Malaysia Johnson Controls Full time**What you will do**: - Deliver high Service Quality in HVAC Operations and grow HVAC Service business. - Set up HVAC work processes to drive operational efficiency and ensure full compliance in the work processes by the FLSPs and SAMs. - Key contact with the HVAC high level customers and build up good business relationship to sustain the HVAC contract base...
-
Customer Service Executive
5 months ago
Petaling Jaya, Malaysia Agensi Pekerjaan Permit Pro Consultancy Sdn Bhd Full time**CUSTOMER SERVICE EXECUTIVE** **Working Hours** 9:00AM - 6:00PM shift & 11:00AM - 8:00PM shift - Willing to work at PJ (nearby LRT Asia Jaya) **Job Responsibility** - To respond to queries from customers regarding to the services required by them. - To provide customers with product and service information. **Job Requirements** - This role would require...
-
Customer Service
5 months ago
Petaling Jaya, Malaysia Glob Pro BrainHunters Sdn Bhd Full time**Company Overview**: We are the leading global supplier of UV coatings, liquid resins, & crosslinkers. **Responsibilities**: - Handle customer orders, inquiries, and complaints in a consistent, fast, friendly, and communicative manner, aligning with customer - Communicate assertively and cooperatively with sales/business units, supply chain, credit, and...
-
Customer Support
5 months ago
Petaling Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**TELEMARKETING** **AMMETLIFE (Inbound)** **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - **FREE** shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Perform inbound calls to the customers (database and leads are given) - Receive calls...
-
Cantonese Speaker Normal Working Hours
5 months ago
Subang Jaya, Malaysia Glob Pro BrainHunters Sdn Bhd Full time**Job Overview**: We are in search of highly motivated individuals who can deliver our legendary hospitality and world-class service. With industry-leading benefits and unparalleled training programs, you will support the Customer Experience division by creating memorable experiences for our passengers onboard. **Responsibilities**: - Responsible for...
-
Temporary Human Resources Assistant
5 months ago
Petaling Jaya, Malaysia Etika Sdn Bhd Full time**Performance Management Process (PMP)** - Assisting for the Annual Performance Management Process - yearly Performance Appraisal (set KRA, mid-year review and year-end review) and moderation of performance ratings. - Partner with line managers to drive through yearly performance management process - bonus, increment and promotion exercise. - Review and...
-
Sales Executive
6 months ago
Petaling Jaya, Malaysia Elabram Full timeJob Description To sell IT products and services (Hardware e.g. laptops, desktops, workstations, servers, etc. / Software e.g. Microsoft, Autodesk, Adobe, Bluebeam etc. / IT Training Courses) To prospect new customers and follow-up on sales enquiries to maximize sales opportunities To utilize inbound and outbound telephone calls to persuade customers to...