Collection Officer

6 months ago


Petaling Jaya, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

_**We are sourcing behalf of clients...**_

**About the company**

Our client is one of the fastest growing financial institution and is pursing global expansion offering value-added financing services to help the customer’s business grow.
- Working Hour: 9am - 6pm (Monday to Friday)
- Walking distance from Asia Jaya LRT station
- **Monthly incentives** available
- Rotational basis OT on Saturday/ Public Holiday
- High chance to be converted to **permanent** staff

**Responsibilities**:

- Making outbound call to remind customers on making payment on time and payment due.
- Responsible for calling customers to remind customers on making payment on time and payment due. Products including mobile phone, motorcycle, car loans.
- Negotiate with customer to make repayment arrangement
- Explain and clarify with customer on non-payment issues
- Ensure the accounts are follow up completely and in timely manner
- To achieve monthly collection target set by the company
- Possess excellent customer orientation skills
- Any other duties assigned by superior from time to time

**Requirements**:

- Customer service/ collection experience is **compulsory**:

- Good communication skills
- Required skill(s): MS Excel, MS Word
- Required language(s): Bahasa Malaysia

**Salary**: RM2,000.00 - RM2,600.00 per month

Application Question(s):

- Do you need to serve notice period? If Yes, how long?

**Experience**:

- Customer service: 1 year (required)


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