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Collections Recovery Officer
4 weeks ago
**Job Scope**:
- Use collecting approach to quicken recovery.
- Make daily outbound calls to consumers to remind them of the payback schedule and collect the necessary payments.
- With the consumer, clarify and explain the non-payment difficulties.
- Use phone collection strategies to pursue unpaid invoices.
- Accountable for phoning clients to collect payment for past-due debts.
- Achieve KPI and SLA
**Requirements**:
- Good Bahasa Malaysia conversational skills.
- SPM and above or an equivalent
- Minimum 6 months of work experience (Customer Service)
- Effective in negotiations.
- Applicants with experience in banking and finance are invited to apply.
**Job Types**: Full-time, Contract
Contract length: 12 months
**Salary**: RM2,000.00 - RM3,300.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
- Performance bonus
Application Question(s):
- From a scale of 1 (Poor) - 10 (Excellent), how would you rate your Bahasa Malaysia?
- What is your expected salary?
**Experience**:
- Customer service: 1 year (required)
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